2016 GMC SIERRA 2500 Complaints
View complaints related to 2016 GMC SIERRA 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2016 GMC SIERRA 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 GMC SIERRA 2500- Eastman, GA
I keep getting a warning message "service trailer brake system". The warning may come on for a second or it may stay on for 10 to 15 minutes. It may do it once a month or 10 times in a 2 minute period. Whenever this happens I lose the electrical braking system on what I am towing. There is no set pattern or circumstance for when or how long it will happen. I was told if the alert is not on there is not a way to diagnose the problem and since I never know when it will happen I cannot schedule any type of diagnostic service. It does seem to happen more often when it is raining but has happened in perfect weather too. The warning has occurred both when I am towing and when I am not. I've done searches for possible causes and it seems to be a common problem. I regularly tow a 12,000 lb. fifth wheel RV with my family. I cannot afford to lose my ability to stop in a reasonable amount of time. I simply cannot do it when I lose my trailer braking system. The date below is the last incident.
Source: NHTSA WEB SITE -
2016 GMC SIERRA 2500- Midlothian, VA
While driving down the road pulling a trailer The steering wheel started to get sloppy it got up to 3 to 4 inches of play in the steering wheel before the wheels return either way The adjustment screw locking nut and clip all came loose and backed out and caused a slap in the steering gearbox The truck became unsafe to drive I had to park the truck until the parts were ordered and the whole gearbox had to be replaced at a cost of over $1500. GM has service bulletins out there on this problem they all came from one assembly factory but they said they would not repair the truck it was under my expense
Source: NHTSA WEB SITE -
2016 GMC SIERRA 2500- Gastonia, NC
Tire tread bulged from center line of tire tread to outside of tread approximately 1 ft long. I had been highway driving for about 4 hours at 70 mph. Truck started vibrating and was becoming worse. I pulled over and found bulge in tire. I took it about 5 miles to Matlock Tire in Lenior City Tn. But by this time the tread was cracking and separating. I was able to get a used tire to bring vehicle home. The service person at Matlock Tire advised me to replace all the tires. If one did it they probably all are bad.The tires have been very well cared for. They have 7/32 tread across all the tires. Very even ware. No dry rot. They had been rotated and inspected at McKenny Chevy in Gastonia NC aweek earlier. I had just come through the mountains on route 40 and if the tire had let go it could have been catastrophic. The DOT tire number is from one of the other tires on truck. Matlock Tire kept bad tire. Attachment is invoice for repair and picture of one of other tires on truck.
Source: NHTSA WEB SITE -
2016 GMC SIERRA 2500- OREGON CITY, OR
STEERING BOX ADJUSTMENT SCREW BACKED OUT CAUSING EXCESSIVE SLOP IN THE STEERING WHEEL. THIS IS A WELL DOCUMENTED PROBLEM WITH THESE TRUCKS WITH GM'S SOLUTION IS TO ADD LOCKTITE AND TORQUE NUT. I BELIEVE THAT THIS IS A TEMPORARY SOLUTION AND IT COULD BACKOUT AGAIN. SHOULD HAVE A MECHANICAL LOCK TO PREVENT IT FROM BACKING OUT.
Source: NHTSA WEB SITE -
2016 GMC SIERRA 2500- CAMP WOOD, TX
TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 50 MPH, A DEER RAN IN FRONT OF THE VEHICLE CAUSING EXTREME FRONT END DAMAGE. THE CONTACT STATED THAT THE DEER ENDED UP UNDER THE VEHICLE. THE AIR BAGS DID NOT DEPLOY HOWEVER, SMOKE OR POWDER WAS SEEN COMING FROM THE FRONT FLOOR BOARD AREA. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. THE CONTACT STATED AS THE FRONT SEAT PASSENGER SHE HIT THE DASHBOARD AND SUSTAINED INJURIES TO HER LEFT SIDE, SPECIFICALLY LEFT ARM, SHOULDER, AND JAW AREA. NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT STATED THAT THE FRONT SEAT BELTS NO LONGER LATCHES DUE TO THE COLLISION. THE DEALERSHIP WAS NOT MADE AWARE OF THE FAILURE; HOWEVER, THE VEHICLE WAS TAKEN TO A COLLISION CENTER. THE VEHICLE HAD NOT BEEN REPAIRED OR FAILURE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2016 GMC SIERRA 2500- GUILFORD, NY
WARNING STATES TPMS NEEDS SERVICE. EVERYTHING WORKS OFF THIS SYSTEM, AIR PRESSURE, DOOR LOCKS, REMOTE START. NONE OF THESE FEATURES WORK NOW. MY SERVICE TECH SAYS THAT THE TIRE PRESSURE SENSORS ARE TRANSMITTING. NEW BATTERIES WERE INSTALLED IN THE KEY FOBS. FIRST TIME IT HAPPENED WAS WHEN I TRIED TO REMOTE START.
Source: NHTSA WEB SITE -
2016 GMC SIERRA 2500- MAPLE VALLEY, WA
TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. WHILE DRIVING AT HIGH SPEEDS, THERE WAS A LOT OF PLAY IN THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DAVE SMITH MOTORS (210 N DIVISION ST, KELLOGG, ID 83837) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 43,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 GMC SIERRA 2500- WEST GREENWICH, RI
TRUCK STEERING IS VERY DANGEROUS. 4-8 INCH PLAY IN THE WHEEL LEFT AND RIGHT. YOU HAVE TO TURN THE WHEEL 4' EITHER WAY FOR IT TO RESPOND. THE DEALERSHIPS DON'T HAVE A FIX FOR THIS AND THERE ARE 1000 OF THREAD POSTS ON THIS ISSUE. THIS EXACT ISSUE. PEOPLE ARE GOING TO DIE IF THIS IS NOT FIXED PROPERLY AND RECALLED BY GM. THE DEALERSHIPS ARE PUTTING LOCTITE ON THE STEERING G BUT TO PREVENT IT FROM BACKING OUT BUT THIS DOES NOT LAST. IT HAPPENS AGAIN ONLY 1000S OF MILES LATER. GOING DOWN THE ROAD I ALMOST ENDED UP IN THE WOODS BECAUSE MY STEERING WOULD NOT RESPOND. NIGHTMARISH.
Source: NHTSA WEB SITE -
2016 GMC SIERRA 2500- HURON, OH
TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. WHEN THE BRAKE PEDAL WAS DEPRESSED, A VERY LOUD SQUEALING NOISE WAS HEARD. THE NOISE WAS SO LOUD THAT OTHER DRIVERS INFORMED THE CONTACT THAT THERE WAS AN ISSUE WITH HER BRAKES. THE NOISE BEGAN EVER SINCE THE VEHICLE WAS PURCHASED IN 2016. THE VEHICLE WAS TAKEN TO NICK ABRAHAM AUTO-MALL GMC (1115 E BROAD ST, ELYRIA, OH 44035) ON EIGHT OCCASIONS, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-563-9469535. THE APPROXIMATE FAILURE MILEAGE WAS 20,876. *BF *AS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 GMC SIERRA 2500- MOBILE, AL
2016 GMC DENALI 2500 6.6L DURAMAX DIESEL. CONSUMER WRITES IN REGARD TO FAULTY CRANKSHAFT THAT CAUSED IRREPARABLE DAMAGE TO ENGINE. *AS *JS
Source: CONSUMER LETTER