2002 GMC SIERRA 2500 Complaints
View complaints related to 2002 GMC SIERRA 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2002 GMC SIERRA 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 GMC SIERRA 2500- HINGHAM, MA
I WAS EXITING MY DRIVEWAY, WHICH IS VERY STEEP,THE BRAKE PEDAL WENT TO THE FLOOR WITH NO WARNING,LAMPS OR OTHERWISE. MY VEHICLE SURGED ACROSS BOTH LANES AND WOUND UP IN THE WOODS. *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- OAK CREEK, WI
NOTICED SOMETHING LEAKING UNDER TRUCK IN FRONT OF FUEL TANK. FUEL LINE LEAKING AT CONNECTIONS ABOVE FUEL COOLER (LINES LOOK GOOD BUT ALL CONNECTIONS ARE BADLY RUSTED) DEALER WANTS $1,700.00 TO REPAIR, SAYS THERE IS NO RECALL. *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- PORT RICHEY, FL
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING, THE INSTRUMENT PANEL LIGHTS STOPPED ILLUMINATING. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC SIERRA 2500- FREELAND, MI
VEHICLE IS A 2002 GMC HD 2500 PICKUP TRUCK WITH A DURAMAX DIESEL ENGINE, AND 5 SPEED ALLISON TRANSMISSION WHILE DRIVING ON SURFACE STREETS, THE POWER BRAKES AND STEERING BOTH WENT OUT SIMULTANEOUSLY. STOPPING REQUIRED BOTH FEET ON PEDAL, AND STEERING WAS NEARLY IMPOSSIBLE. PROBLEM TRACED TO THE "HYDROBOOST" AND THE POWER STEERING PUMP. BOTH WERE REPLACED ALONG WITH THE HIGH PRESSURE HOSE. EVIDENTLY, THE PUMP FAILED TO YIELD ANY BOOST PRESSURE, WHICH IN TURN RENDERED POWER STEELING AND BRAKES INOPERATIVE. A VERY DANGEROUS SITUATION. THE TOW TRUCK THAT RESPONDED INDICATED THAT THEY HAVE HAD MULTIPLE FAILURES OF THE SAME ITEMS (87 OT 8 GMC HD TRUCKS) AND IN BLOGS WITH OTHER GMC/CHEVY DIESEL OWNERS IT APPEARS TO BE A COMMON DEFECT. THERE WERE NO NOISES, OR OTHER INDICATOR OF PENDING PROBLEMS. CONTACT WITH THE DEALER REVEALED THAT " I SHOULD CHANGE THE PS FLUID EVERY 2 YEARS: (NOT IN THE MAINTENANCE SECTION OF OWNER MANUAL). *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- SAINT JOSEPH, MO
THE TRUCK WOULD NOT STOP AT STOP SIGN AND THE BRAKE GOES CLEAR TO THE FLOOR BEFORE SLOWS TO A STOP. *TR
Source: NHTSA WEB SITE -
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2002 GMC SIERRA 2500- SOUTHINGTON, CT
A BRAKE LINE RUPTURED CAUSING LOSS OF STOPPING POWER. TRUCK WAS NOT ABLE TO SLOW ENOUGH TO MAKE ORIGINALLY-PLANNED TURN. TRUCK WAS SAFELY RETURNED HOME USING EMERGENCY BRAKE AND ENGINE BRAKING. UPON INSPECTION, A LEAKING BRAKE LINE WAS FOUND BETWEEN THE MASTER CYLINDER AND ABS MODULE. ALL BRAKE LINES WERE FOUND TO BE SEVERELY CORRODED. NO WARNING LIGHTS ILLUMINATED ON THE DASH. *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- HAMDEN, CT
I HAD AN UNEXPECTED BRAKE FAILURE CAUSED BY THE RUST THROUGH OF THE BRAKE LINE UNDER THE DRIVER SEAT. IT WAS FORTUNATE THAT I WAS IN A PARKING LOT AND GOING AT A SLOW SPEED AT THE TIME. I HAD TO REPLACE THE ENTIRE BRAKE LINE SYSTEM AS THERE WAS RUST ON ALL THE LINES. THE REPAIR COST WAS $741.89. I HAVE HAD OTHER GM VEHICLES, AND HAVE NEVER EXPERIENCED THIS TYPE OF FAILURE BEFORE. *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- SPRINGFIELD, VA
WAS TRAVELING ON A STRAIGHT STRETCH OF ROAD APPROACHING A RED LIGHT. AS I ATTEMPTED TO APPLY THE BRAKES THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR - THE VEHICLE WOULD NOT STOP. I THEN DROPPED THE TRANSMISSION FROM "D" OR DRIVE TO "L1", ENGAGED THE "TOW SETTING" OF THE TRANSMISSION, AND APPLIED THE PARKING BRAKES WHILE MAINTAINING THE PARKING DISENGAGEMENT LEVER IN THE "UP" POSITION IN ORDER TO STOP THE TRUCK. THE BRAKES FAILED. GM DEALERSHIP CONFIRMED THAT THE BRAKE LINES HAD RUSTED THROUGH. THE ENTIRE BRAKE SYSTEM FROZE IN PLACE RESULTING IN THE REPLACEMENT OF THE LINES, ROTORS, DISCS. *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- BEL AIR, MD
I WAS DRIVING MY 2002 GMC SIERRA 2500 HD ON I95 WHEN TRAFFIC CAME TO A SUDDEN STOP. I SLAMMED ON THE BRAKES AT WHICH POINT THE ABS SYSTEM STARTED PULSING THE BRAKES, BUT THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WITH NO FURTHER BRAKE RESPONSE. THANKFULLY, THE BRAKES SLOWED THE TRUCK ENOUGH PRIOR TO FAILURE TO PREVENT A COLLISION AT 65 MPH. I HIT THE CAR IN FRONT OF ME AT ~5-10 MPH, CAUSING BUMPER DAMAGE TO MY TRUCK AND THE CAR IN FRONT OF ME. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD AND TO MY HORROR I HAD NO BRAKES. THE VEHICLE WAS TOWED TO A LOCAL AUTHORIZED GMC DEALER WHO HAS MAINTAINED THE TRUCK FOR ME. THEY CONFIRMED THAT THE BRAKE LINES CATASTROPHICALLY FAILED WHEN I SLAMMED ON THE BRAKES. THE RUSTED BRAKE LINES BURST WHEN I SLAMMED ON THE BRAKES. THEY INDICATED THAT ALL OF THE BRAKE LINES HAD TO BE REPLACED DO TO RUST THROUGHOUT. I CAN'T BELIEVE I HAVE BEEN DRIVING THIS TRUCK AROUND WITH A PENDING CATASTROPHIC BRAKE FAILURE WITHOUT WARNING FROM GM OR THE SERVICING DEALER. IF THE WORD IS NOT PUT OUT TO OWNERS OF AFFECTED GMC TRUCK, LIVES WILL BE LOST. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED IF I HAD BEEN PULLING UP TO A PEDESTRIAN FILLED CROSSWALK WHEN THE FAILURE OCCURRED. UPDATED 10/03/12*LJ *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- TUCSON, AZ
TL* THE CONTACT OWNS A 2002 GMC 2500 HD PICKUP. THE VEHICLE WAS EQUIPPED WITH MICHELIN LTX/MS TIRES, TIRE SIZE 265/75/16 (N/A). WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD NOISE SOUNDED FROM THE EXTERIOR OF THE VEHICLE. THE CONTACT COASTED TO THE SHOULDER WHERE HE NOTICED THAT THE REAR DRIVER'S SIDE TIRE EXPLODED. THE DEFECTIVE TIRE WAS REPLACED WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE TWO NEW TIRES WERE MOUNTED ONTO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 104,828.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE