2016 GMC SIERRA 2500 Complaints

2016 GMC SIERRA 2500 HD. CONSUMER WRITES IN REGARDS TO DEFECTIVE STEERING. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER THE INSTRUCTION OF A SERVICE BULLETIN. THE CONSUMER REQUESTED TO REIMBURSED FOR THE REPAIRS. *JS

STEERING HAS EXCESSIVE PLAY BEFORE TIRES RESPOND. THIS HAS BEEN CASE SINCE A COUPLE THOUSAND MILES ON VEHICLE. HARD TO KEEP TRAVELING IN STRAIGHT LINE. ALWAYS HAVING TO CORRECT, ESPECIALLY WITH 17K FIFTH WHEEL IN TOW.

VEHICLE HAS BEEN INTO GMC DEALERSHIP SERVICE FACILITY FIVE TIMES, IN THE SPAN OF 3 MONTHS. ALL SERVICE/MAINTENANCE HAS FOCUSED ON LOOSE STEERING AND UN-COMMANDED VEHICLE PULL. ISSUE REOCCURS IMMEDIATELY FOLLOWING SERVICE. FIRST ISSUE WAS EXTREMELY NON-RESPONSIVE STEERING, WHERE I COULD MOVE THE STEERING WHEEL MULTIPLE INCHES IN EITHER DIRECTION WITH NO MOVEMENT OR REACTION FROM THE VEHICLE. COMPOUNDED WITH STEERING WHEEL HAD TO BE HELD OFF OF CENTER TO MAKE VEHICLE TRAVEL STRAIGHT. GMC DEALERSHIP SERVICE TECHNICIAN PERFORMED GM RECOMMENDED FIX, WHICH DID NOT RESOLVE THE ISSUE. RETURNED VEHICLE TO GMC DEALERSHIP SERVICE DEPARTMENT, WHERE THEY FOUND THE STEERING GEAR, STEERING BOX AND PITMAN ARM TO BE DAMAGED AND THUS REPLACED ALL ITEMS. THIS DID NOT FIX THE ISSUE. RETURNED THE VEHICLE TO THE SERVICE DEPARTMENT, WHERE THEY FOUND NOTHING WRONG, AND RELEASED THE VEHICLE BACK TO ME THE CONSUMER WITH THE PERSISTENT STEERING ISSUE. THE STEERING IS LOOSE. THE WHEEL CANTS TO THE RIGHT IF IT IS LET GO OF, AND WHEN RETURNED TO CENTER, THE VEHICLE PULLS TO THE LEFT. TOOK THE VEHICLE TO A DIFFERENT DEALER, AND ASKED THEM TO INSPECT THE STEERING AND SUSPENSION COMPONENTS. THE DEALERSHIP TEST DROVE THE VEHICLE, NOTICED THE RIGHT OFF CENTER CANT, ALONG WITH THE LEFT PULL, YET FOUND NOTHING VISUALLY WRONG WITH THE STEERING OR SUSPENSION. THEY ARE REFUSING TO FURTHER DIAGNOSE THE ISSUE AS THEY CLAIM THEIR VISUAL INSPECTION FOUND NOTHING WRONG, YET WHEN DRIVING THE VEHICLE THERE IS A NOTICEABLE STEERING ISSUE. 2016 GM HEAVY DUTY TRUCKS HAVE THIS AS A KNOWN ISSUE, YET GM HAS NOT ACKNOWLEDGED IT OR CREATED A SOLUTION. THIS IS A HIGHLY UNSAFE CONDITION, WHERE THE STEERING IS UNRESPONSIVE, AND VEERS THE VEHICLE IN UN-COMMANDED DIRECTIONS.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SUTTLE MOTORS (12525 JEFFERSON AVE, NEWPORT NEWS, VA 23602, (757) 886-1700) AND A SERVICE APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 39,265. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AT ANY RATE OF SPEED. MASTRIA BUICK GMC (1525 NEW STATE HWY, RAYNHAM, MA 02767, (508) 880-7000) WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES, BUT THEY COULD NOT DUPLICATE OR DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE MATTER WOULD BE ESCALATED. THE CONTACT HAD NOT YET RECEIVED A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

HEADLIGHT BEAM SHAKES CONSTANTLY WHILE DRIVING AT NIGHT. DEALER ADDRESSED ISSUE SEVERAL TIMES WITH NOTHING BEING ACCOMPLISHED AS THE LIGHTS HAVE CONTINUED TO SHAKE. HEADLIGHT BEAMS SHAKING IS VERY DISTRACTING DURING NIGHT DRIVING AND THE SHAKING IS QUITE UNSAFE AS YOU CANNOT MAINTAIN A CONSISTENT, UNDISTURBED BEAM OF LIGHT IN FRONT OF THE VEHICLE AT TIMES WHEN SAME IS ABSOLUTELY MANDATORY.

MY VEHICLE SHUT DOWN AND I HAD THE ABS LIGHT STABILITY CONTROL LIGHT AND THE AIRBAG LIGHT AS WELL AS MORE THAT CAME ON. THE TRUCK WAS PICKED UP FROM THE DEALER AFTER THEY SAID IT WAS A WIRING ISSUE AND WAS. IT COVERED UNDER WARRANTY. THIS HAS HAPPEND 4 TIMES ALREADY AND BEEN AT THE DEALER 3 TIMES I HAD IT HAPPEN ON THE HIGHWAY. MOST OF THE TIME IT RESTARTS BUT NOW IT DON'T

ON 5 DIFFERENT OCCASIONS THE POWER TO THE TRUCK CUTS OFF AND THE STEERING WHEEL LOCKS UP WHILE DRIVING. ON THE DASH THE STABILILOCK LIGHT FLASHES. THIS HAS HAPPENED TO ME WHILE TURNING TO GET ON A MAJOR HIGHWAY, WHILE DRIVING DOWN MAIN ROADS TRYING TO CHANGE LANES, AND THE LAST TIME I WAS TURNING INTO MY BANKS DRIVE THROUGH AND HAD TO SLAM ON BREAKS IN ORDER TO AVOID CRASHING INTO THE MEDIAN. I TOOK THE VEHICLE BACK TO THE DEALERSHIP PATRIOT IN KILLEEN TEXAS AND THEY SAID THEY UPDATED THE SYSTEM AND FOUND NO ISSUES AND COULD NOT RECREATE THE ISSUE I SAID I WAS HAVING. THIS MORNING ON MY WAY TO WORK, IT HAPPENED AGAIN. THIS COULD BE DEADLY IF IT HAPPENS AGAIN.

CEILING AIR BAGS DEPLOYED. WITH OUT TRUCK BEING COMPROMISED. ALSO SURGING DOESN'T WANT TO STOP REVS AT 1000 RPM AND PUSHES EVEN WHEN BRAKED LEEPS FORWARD.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. WHILE DRIVING AT LOW SPEEDS, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE CONTACT HAD TO APPLY EXTRA FORCE TO DEPRESS THE BRAKE PEDAL. THE VEHICLE WAS TOWED TO PARKS MOTOR SALES INC. (919 NASHVILLE HWY, COLUMBIA, TN 38401, (931) 398-5090) WHERE THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER WAITING TO BE SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.