2023 GMC SIERRA 2500 Complaints

View complaints related to 2023 GMC SIERRA 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the 2023 GMC SIERRA 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

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  • 2023 GMC SIERRA 2500
    - Buckeye, AZ

    No incident as of yet. The wide angle driver mirror cannot be set high enough to see down the side of the truck. It is a factory installed towing mirror. I have to lower my my seat all of the way and I cannot see the top rail of the bed. The mirror won't let me see down the side of the truck which makes it really dangerous when I pull my 32' fifth wheel trailer. I took it to the dealer and they told me at first ( I purchased the truck on 01-22-2023) the mirror is one of 6 items that warranty doesn't cover. Then they told me it is very difficult to get the manufacturer to authorize replacement. The dealer eye balled a mirror just from standing in front of it on a lot truck and said he couldn't see a difference. All I can see out of it is basically is the rear tire. I called GM and the person looking into it was transferred after about a week. The person that took over asked me to give him a week to look into it. He called me today and said he hasn't had a chance yet that he needs a couple of more days.

    Source: NHTSA WEB SITE