2002 GMC SIERRA 2500 Complaints
View complaints related to 2002 GMC SIERRA 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2002 GMC SIERRA 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 GMC SIERRA 2500- SUSSEX, NJ
FIRST THE TRANSMISSION COOLING LINES RUSTED OUT COSTING OVER 400.00 TO REPAIR. TODAY THE BRAKE LINES FAILED BECAUSE OF RUST. THIS WILL BE A VERY EXPENSIVE REPAIR. I WAS FORTUNATE THAT I WAS ABLE TO AVOID CRASHING THE TRUCK WHEN THE BRAKES FAILED. *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- SALEM, WI
WAS HEADING DOWN THE STREET, COMING TO A STOP SIGN. SLOWING DOWN, GOT TO ABOUT 9 MPH, AND THEN THE BRAKE PEDAL WENT TO THE FLOOR, AND WAS UNABLE TO STOP IN TIME AND WENT INTO THE INTERSECTION AND FINALLY STOPPED 30 FEET AFTER THE STOP SIGN WITH THE BRAKE PEDAL ALL THE WAY ON THE FLOOR. GOT THE TRUCK HOME, SOMEWHAT SAFELY, AND FOUND OUT THAT ALL OF THE BRAKE LINES WERE RUSTED, AND ENDED UP HAVING TO REPLACE ALL OF THE LINES DUE TO THEM CRUMBLING WHEN TOUCHING THEM. *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- CUMBERLAND, RI
GMC SIERRA 2500 HD 2002 ROTTED BRAKE LINES FAILURE CAUSED $4500 IN DAMAGE TO THE TRUCK . WRIST INJURY TO MY WIFE. OIL AND TRANNY FLUID ALL OVER DRIVEWAY STAINED. $5000 IN DAMAGE TO MY VW BEETLE RESULTING IN A TOTAL LOSS TO THIS VEHICLE!!!! *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- DANVILLE, IL
BRAKE LINES ARE SEVERELY CORRODED AND LOOK READY TO FAIL, AND I FIND OUT THAT THIS IS A COMMON COMPLAINT AND ALL THE BRAKE LINES SHOULD AND MUST BE REPLACED BY GENERAL MOTORS. THE GMC AND CHEVROLET 2500HD MODELS ARE NOTORIOUS FOR THIS MALADY, AND THE NTSB SHOULD DO THEIR JOB AND FORCE GM TO REPLACE AT NO CHARGE, THE VEHICLES BRAKE LINES. *TR
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- VALPARAISO, IN
2002 GMC SIERRA 2500HD. CONSUMER STATES PROBLEM WITH VEHICLE ENGINE *TGW THE CONSUMER STATED THE ENGINE WOULD SHUT DOWN WHILE DRIVING, LOOSING ALL POWER TO THE STEERING AND BRAKES, AND COULD NOT BE STARTED AGAIN, UNTIL THE TRUCK WAS PUT IN PARK AND THE KEY REMOVED FROM THE IGNITION. THERE WERE ALSO TIMES, WHEN THE TRUCK WOULD NOT START AT ALL. THE DEALER KEPT THE TRUCK FOR THREE WEEKS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. WHEN THE CONSUMER PICKED THE TRUCK UP AND DROVE 10 MILES, IT SHUT DOWN AGAIN. THE CONSUMER BELIEVED THE PROBLEM WAS FUEL RELATED. *JB
Source: CONSUMER LETTER -
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2002 GMC SIERRA 2500- OXFORD, CT
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500. WHILE DRIVING IN REVERSE AT APPROXIMATELY 5 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT DROPPED TO THE FLOOR. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A REPAIR SHOP. THE MECHANIC STATED THE BRAKE LINES WERE CORRODED AND HAD TO BE REPLACED. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE10010 (SERVICE BRAKES, HYDRAULIC SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC SIERRA 2500- BOONVILLE, NY
A BREAK LINE RUPTURED RESULTING IN LOSS OF FLUID AND DIMINISHED BREAKING. FORTUNATELY IT DID NOT RESULT IN A CATASTROPHIC LOSS IN BREAKING AT A CRITICAL TIME. THE RUPTURED LINE IS NEAR THE GAS TANK AND AT FIRST APPEARED TO BE A GAS LEAK. UPON INSPECTION ALL BREAK LINES ARE SUBSTANTIALLY RUSTED AND MUST BE REPLACED TO MAINTAIN SAFETY. ONE RUSTY LINE COULD INDICATE DAMAGE OR A SINGLE DEFECTIVE PART. 100% OF THE LINES BEING CORRODED TO AN UNSAFE LEVEL INDICATES SUBSTANDARD PARTS. THE REAR DISC BREAKS HAVE BEEN A CONSTANT PROBLEM WITH CORROSION OF SLIDING PARTS RESULTING IN CALIPERS NOT MOVING FREELY. THE SPONGY FEEL TO THE BREAKS WAS ATTRIBUTED TO STICKING OF THE REAR CALIPERS RATHER THAN A FLUID LEAK. ANNUAL LUBRICATION AND A TOTAL REPLACEMENT OF REAR BREAKS HAS BECOME NORMAL PRACTICE. THE POOR REAR BREAKS CAN LEAD ONE TO NOT NOTICE A SLOW LEAK OF BREAK FLUID UNTIL A TOTAL LOSS OF BREAKING ACTION. THE SLIGHT EXTRA COST FOR CORROSION RESISTANT BREAK PARTS COULD SAVE LIVES.
Source: PORTABLE SAFETY COMPLAINT FORM -
2002 GMC SIERRA 2500- HILLIARD, OH
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. THE CONTACT STATED THAT THE BRAKE LINES BROKE AS A RESULT OF CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 101,000. UPDATED 9/13/11 *CN UPDATED 11/23/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 GMC SIERRA 2500- BUCKNER , MO
DURING ROUTINE MAINTENANCE IN THE SHOP THE TRUCK WAS STARTED TO MOVE IT AND THE BRAKE LINE BURST NEAR THE POINT THE BRAKE LINE EXITS THE FRAME RAIL NEAR THE REAR AXLE. ALL REAR BRAKING WAS LOST. IF THIS HAD OCCURRED ON THE HIGHWAY IT COULD HAVE BEEN A CATASTROPHIC EVENT. *KB
Source: NHTSA WEB SITE -
2002 GMC SIERRA 2500- STRONGSVILLE, OH
TL*THE CONTACT OWNS A 2002 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 50 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND FELT THE BRAKE PEDAL FALL DOWN TO THE FLOOR BOARD. THE CONTACT WAS ABLE TO DRIVE ONTO THE SIDE OF THE ROAD. THE CONTACT NOTICED FLUID SQUIRTING OUT OF THE BRAKE LINE. THE CONTACT REFILLED THE MASTER CYLINDER WITH BRAKE FLUID AND DROVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THE FRONT AND REAR BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BY THE DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT AND REAR BRAKE LINES WERE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 37,108.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE