2016 GMC SIERRA 2500 Complaints

STEERING IS NOT TIGHT AND HAS A LOT OF SLOP BEFORE THE TIRES ACTUALLY TURN. GM DEALER IDENTIFIED A BAD STEERING BOX AND FOLLOWED TSB PIT5501F TO DETERMINE THERE IS A DEFECT.

I WAS DRIVING DOWN THE HIGHWAY, NOT UNDER AN OVERPASS OR NEAR OTHER CARS WHEN I HEARD A LOUD BANG. THIS NOISE SOUNDED LIKE A BOMB GOING OFF. I PULLED OVER AND LOOKED ON THE TOP OF THE TRUCK AND MY SUNROOF HAD EXPLODED. THERE WASN'T ANYTHING AROUND TO EVEN HIT IT. FROM THE LOOKS OF THE BREAK THERE HAD BEEN AN INTERNAL PRESSURE AS THE GLASS WAS STRESSED OUTWARD. IF THE SUNROOF PROTECTOR WOULD HAVE BEEN OPEN THIS WHOLE EVENT COULD HAVE BEEN LIFE THREATENING.

STEERING WHEEL VERY LOOSE, CAN MOVE 3-4 INCHES WITHOUT ANY STEERING TAKING PLACE.

THE 7 WAY TRAILER PLUG ON THIS VEHICLE WILL NOT HOLD THE TRAILER PLUG FIRMLY, RESULTING IN THE PLUG COMING LOOSE DURING NORMAL DRIVING CONDITIONS. ONE OBVIOUS ISSUE IS THAT THE FLAP HOLDING THE PLUG IN IS UPSIDE DOWN FROM ANY OTHER CONFIGURATION I'VE SEEN, ALLOWING THE PLUG TO SAG. THIS IS A SERIOUS SAFETY RISK AS I HAVE HAD SEVERAL INSTANCES WHERE LIGHTS AND EVEN THE TRAILER BRAKES HAVE STOPPED OPERATING WHILE IN TRANSIT , AFTER I GAVE VERIFIED THAT THEY WORKED WHEN I STARTED OUT. I THEN AM A HAZARD TO MY FELLOW MOTORISTS AND MY FAMILY. THIS TRAILER PLUG WORKED FLAWLESSLY WITH MY PREVIOUS TRUCK. GMS SOLUTIONS BLAME THE TRAILER OR PLUG, BUT GIVEN THE ORIENTATION OF THE PLUG AND THE NUMBER OF OWNERS THAT SEEM TO HAVE THIS ISSUE, I BELIEVE A BETTER SOLUTION SHOULD COME FROM THEM.

VIBRATION BETWEEN 65-80MPH. DEALER HAS ROAD FORCE BALANCED TIRES TWICE WITH NO BETTER RESULTS. FIRST TIME ONE TIRE WAS FOUND TO BE OUT OF SPEC THEN 2ND TIME, ALL FOUR ARE IN 'SPEC'. I DON'T BELIEVE THIS IS A TIRE/WHEEL PROBLEM AS THE VIBRATION VARIES ON SMOOTH HIGHWAY - AT TIMES IT IS VERY SMOOTH THEN IT WILL START VIBRATING/BOUNCING. VERY UNNERVING DRIVING AT THESE SPEEDS WITH A VIBRATION THAT FEELS LIKE A LOOSE WHEEL OR OTHER DRIVETRAIN PART. MY SON HAD A 2015 MODEL HE BOUGHT NEW AND HE FINALLY SOLD IT DISCLOSING THE ISSUE (STILL UNDER WARRANTY) RATHER THAN CONTINUING TO WASTE TIME WITH GM. PROBLEM HAS EXISTED SINCE I BOUGHT THE TRUCK NEW OCT. 2016. 2016 GMC SIERRA 2500HD DENALI 20" FACTORY WHEELS.

THESE HEADLIGHTS ARE HORRIBLE. VERY HARD TO SEE ON A WET DARK NIGHT, COMPARED TO THE 2009 GMC SIERRA 2500. COMPLAINED TO THE DEALER, FOUND A TSB FOR COMPUTER REFLASH TO TURN UP THE VOLTAGE TO THE BULB. MILD DIFFERENCE, BUT STILL NOT VERY GOOD FOR A $50K VEHICLE.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. THE CONTACT STATED THAT THE STEERING HAD EXCESSIVE SLACK WHEN TURNING THE WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHO REPLACED THE PITMAN SHAFT AND PERFORMED FURTHER DIAGNOSTIC TESTING. THE MECHANIC DROVE THE VEHICLE AND THE FAILURE CONTINUED. THE CONTACT WAS WAITING ON A SOLUTION FROM THE MANUFACTURER. THE MANUFACTURER ISSUED FOUR TECHNICAL SERVICE BULLETINS, BUT NO RECALL YET TO ADDRESS THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

SUN GMC REFUSED TO FIX OUR AIRBAG RECALL BECAUSE WE DIDN'T BUY IT FROM THEM. THERE WAS A DISTURBANCE AFTER THE FACT. THEY NEW IS WARRANTIED WORK AND SENT US AWAY WITHOUT FIXING IT LEAVING US OPEN TO GETTING HURT. *TR

TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. THE CONTACT STATED THAT THERE WAS AN OIL LEAK AFTER SEEING A PUDDLE OF OIL UNDER THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE TURBO WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE REMAINED AT THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL COOLER WAS DEFECTIVE. THE OIL COOLER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,400.