2002 GMC SONOMA Complaints

WHILE DRIVING. THE CONSUMER HEARD A SQUEAKING SOUND. THE CONSUMER FOUND THAT THE VEHICLE NEEDED BRAKES AT 29000 MILES ON THE DRIVER'S SIDE. THE CONSUMER TOOK THE VEHICLE IN FOR AN INSPECTION AND FOUND THAT THE VEHICLE NEEDED NEW BRAKES ON BOTH SIDES. HOWEVER, THE DEALER DID NOT WANT TO PUT FACTORY BRAKES ON THE VEHICLE THEY WANT TO USE A PRODUCT CALL DURA STOP. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

THE FRONT/REAR BRAKE ROTORS WEAR OUT PREMATURELY, CAUSING EXTENDED STOPPING DISTANCE. DEALERSHIP REPAIRED THE PROBLEM. *AK

CONSUMER WAS ABOUT TO ENTER THE VEHICLE, PUT THE SEAT BELT ON, AND WAS ABOUT TO PUT THE KEY IN THE IGNITION WHEN THE SEAT BACK FAILED COMPLETELY BACK, LAYING THE CONSUMER DOWN ON HIS BACK. CONTACTED THE DEALER, AND WAS TOLD THE HE SHOULD CONTACT THE BETTER BUSINESS BUREAU. *AK

(1) LOADING PARCELS INTO BED OF TRUCK. (2) TAILGATE SUPPORT CABLE BROKE, CAUSING TAILGATE TO FALL ON REAR BUMPER FOR SUPPORT, THIS CAUSED DAMAGE TO TAILGATE AND PARCELS TO FALL ON GROUND.*AK PERSON LOADING PARCELS RECEIVED MINOR BRUISES AND CUTS. (2A) TAILGATE LATCH HANDLE BROKE AND FELL ON GROUND, TAILGATE CAN NOT BE OPENED. (3) TAILGATE CLOSED WAITING RESEARCH ON HOW TO REPAIR LATCH AND REPLACE CABLES.

COMPLAINT COVERS SAT OCT 9TH THRU 10-14 2004 RADIO MALFUNCTIONING-1)TOOK VEHICLE TO JONESBORO RD GMC DEALER AND COMPLAINT ABOUT RADIO FIRST. DIGITAL DISPLAY SHOWING ONE STATION AND PLAYING ANOTHER. THE PANEL GETS VERY HOT . RADIO WAS SHOWING ISSUE AT THE TIME. MARK SERVICE ADVISOR REACHED INSIDE VEHICLE AND BEGAN TO PRESS THE BUTTONS. THEY REFUSED TO DOCUMENT MY RADIO PROBLEM AT THE JONESBORO DEALERSHIP. I CALLED BACK AND SPOKE TO MARK ABOUT DOCUMENTATION. HE SAID HE COULDN'T BECAUSE THE TECH DIDN'T SEE IT. I ADVISED HIM THAT HE DID AND I ASKED HIM WHY DID HE PUSH ANY BUTTONS. AT MARIETTA, MY TRUCK HAD RADIO REPLACED TWICE DURING THIS WEEK DUE TO MALFUNCTION. 2) ABS BRAKING FAILURE, NORMAL SOFT BRAKING, TRUCK WILL SWERVE TO SIDE AND THEN CORRECT ITSELF, ROLL FORWARD AND THEN STOP. WAS TOLD THIS IS NORMAL BRAKING FOR ABS. WAS DUPLICATED AT DEALERSHIP BUT THEY HAVE TRIED TO MINIMIZE PROBLEM (TEAM PONTIAC, GMC JONESBORO RD OF UNION CITY GA) THEY DID DOCUMENT ISSUE 3) EMERGENCY BRAKE ) LIGHT NOT WORKING WHEN DEPRESSING EMERGENCY BRAKE PEDAL. ILLUMINATED DURING START OF TRUCK HOWEVER DIDN'T WORK WHEN DEPRESSING PEDAL . MARIETTA PONTIAC GMC REPAIRED ISSUE. CAN NOW DEPRESS EMERGENCY BRAKE AND IT WILL LIGHT UP . SEE PREVIOUS NOTES, TO DATE, MY TRUCK HAS HAD SINCE PURCHASE 12/29/2004 1) NEW BATTERY, HEADLIGHT BULB , DAYTIME RUNNING LIGHT BULB , TURN SIGNAL SWITCH, NEW RADIO 1,2,3,4. NEW O2 SENSOR, FUEL PUMP, (LOST POWER ON INTERSTATE) ABS ISSUES, MY TRUCK JUST ISN'T SAFE. WITH THIS CONSISTENT ABS PROBLEM. *JB

IN DEC. OF 2003 THE CHECK ENGINE LIGHT CAME ON, SO WE TOOK IT IN ONLY TO FIND WE HAD OIL IN OUR RADIATOR. AT A COST OF $800.00 WE HAD IT REPAIRED. WELL IN SEPT. OF 2004 WE SAW SOMETHING LEAKING FROM THE VEHICLE, AND AGAIN WE HAVE OIL IN OUR RADIATOR.*AK

VEHICLE WOULD NOT START 7AM. HAD DRIVEN NIGHT BEFORE. ORIGINAL BATTERY SEEM DEAD HOWEVER THE ORIGINAL BATTERY IN VEHICLE DISPLAYED GREEN LIGHT TO DETERMINE IF CHARGE HELD OR NOT. TOW TRUCK DRIVER TRIED TO JUMPSTART VEHICLE. UNABLE. HAD VEHICLE TOWED DEALER REPLACED WITH 6YR BATTERY. HE NEVER MENTION A ELECTRICAL SHORT OR ANYOTHER ISSUES.HE ADVISED ME THAT IT WAS NORMAL FOR THE BATTERY TO GO OUT WITH 32500 MILES, HAD THE TRUCK SINCE 12-29-2002. THIS DOESNT SEEM NORMAL TO ME, HAD PREVIOUS ISSUE WITH VEHICLE ENGINE SHUTTING DOWN, HEADLIGHTS, DAYTIME RUNNING LITES, CD/RADIO(I'M ON MY 3D RADIO) ABS PROBLEM NOT SOLVED ALSO MY VEHICLE SEEMS TO RUN HOT, ONCE IT REACHES THE CENTER MARK. BROUGHT THIS UP TO THE TECH DURING THE TEST DRIVE HE TOLD ME IT A FAN COMES ON. . FEEL A GREAT CHANGE IN THE VEHICLE DRIVING EXPERIENCE UNTIL IT COOLS DOWN. IT SEEMS IT TAKES A LONG TIME FOR MY VEHICLE TO COOL OFF PER GAUGES IN PANEL . IF THIS IS THE NORM I DONT KNOW WHAT TO THINK. TRUST THE DEALER,OR CHANGE SERVICE CENTER. I LIKE MY TRUCK. IT IS THE REASON I BOUGHT IT.BUT IT HAS BECOME A MONSTER, SEE MY OTHER COMPLAINTS. *AK

PROBLEM-ELECTRICAL- RADIO REPLACEMENT, THIRD RADIO PLACE I AM ON MY THIRD RADIO. THE FIRST RADIO BEGAN TO FREQUENTLY CHANGE STATIONS ON IT'S OWN. I THOUGHT IT WAS SATELLITES, TOWERS, AND DIDNT THINK MUCH OF IT IN THE BEGINNING. IT WAS NOTICED BY MY DAUGHTER AS HAVING A LIFE OF IT'S OWN. THEN IT STARTED TO CHANGE OFTEN, WHILE DISPLAYING ANOTHER CHANNEL. IT WAS REPLACED BY DEALER. SECOND RADIO- DISPLAY WINDOW BEGAN TO BLINK, FLASHING THE CHANNEL NUMBERS. IT WAS CHANGED BY DEALER THIRD RADIO-CHANGED STATIONS ONCE SO FAR. NOT A NOTICEABLE INCIDENT YET. HAVE NOT COMPLAINED YET. IN ALL RADIOS, THE PANEL GETS VERY WARM INCIDENT DATE IS LAST REPAIR DATE

PROBLEM-I DONT FEEL SAFE IN MY TRUCK-ABS BRAKES IS NOT WORKING PROPERLY WHEN COMING IN CONTACT WITH A BUMP IN THE ROAD OR POTHOLE COVER AT TIMES. ON GOING INCIDENT SINCE PURCHASING THE VEHICLE NEW WITH 127 MILES. DESPITE WHAT THE DEALER SERVICE DEPARTMENT HAS TOLD ME, THIS IS NORMAL FOR ABS BRAKES, THIS IS A PROBLEM FOR ME. THEY HAVE EITHER INCORRECTLY DOCUMENTED OR DID NOT DOCUMENT AT ALL MY COMPLAINT. WHEN STOPPING AT A LIGHT AND THE RIGHT BRAKE HIT A POTHOLE COVER OR BUMP IN THE ROAD, AT TIMES, THE RT BRAKE WILL RELEASE AND THE LEFT BRAKE WILL "BRAKE". THE VEHICLE WILL JERK ON THE RT SIDE CAUSING THE VEHICLE TO MOVE FORWARD AND SWERVE. AS MY VEHICLE COMES TO A STOP, MYBRAKE PEDAL PUSHES DOWN TO THE FLOOR I FIND MYSELF STOPPED AT AN ANGLE. THIS IS AS EXACT AS I CAN GET WITH WHAT HAPPENS. THIS IS A PERSISTENT PROBLEM. I TRY TO AVOID OBJECTS ON THE ROAD BUT CANNOT SEE THEM ALL. MY VEHICLE HAS BEEN SERVICED AND THEY CANNOT FIND ANYTHING THEY SAY EXCEPT BULLETIN FOR CLEANING BRAKE SENSORS. THIS VISIT IS THE ONLY TIME MY PROBLEM HAS BEEN DOCUMENTED. WHEN I PICKED UP MY TRUCK THE LAST VISIT, I ADVISED THE SERVICE TECH I DO NOT WANT THIS PROBLEM ANYMORE AND REEXPLAIN THE PROBLEMS. PLEASE BE ADVISED ON MARCH 20,04, I FILED PREVIOUS COMPLAINT AT THIS SITE AND COMPLAINED ABOUT THE ABS BRAKES. PLEASE NOTE WHEN I FIRST HAD MY TRUCK OIL SERVICED I COMPLAINED ABOUT THE BRAKES, I WAS TOLD ABS WORKED THIS WAY. THE PEDAL GOES DOWN TO THE FLOOR. I STOPPED BY THE DEALERSHIP 05/24/04 TO FILE A COMPLAINT. TONY WROTE THE PROBLEM ON SCRATCHPAPER, I GOT A COPY I CANNOT CONTINUE TO AVOID POTHOLES OR BUMPS, ESPECIALLY AT NIGHT. I WILL EITHER REAREND SOME ONE, GET INJURED OR LOSE MY LIFE. I DONT FEEL SAFE IN MY TRUCK. I HAD TO EXPLAIN TO MY DAUGHTER ABOUT THE PROBLEM TO AVOID AN ACCIDENT. SHE EXPERIENCE THE SAME PROBLEM. MY VEHICLE IS STILL UNDER WARRANTY. I NEED MY SITUATION INVESTIGATED.

ABS LIGHT COMES ON WHEN COMING TO A FULL STOP. THE VEHICLE PERFORMS AS NORMAL UNTIL THE FIRST FULL STOP AFTER STARTING ENGINE. VEHICLE WILL NOT STOP PROPERLY AS ANTILOCK BRAKE COMPUTER WILL NOT LET THE DRIVER FULLY APPLY THE BRAKES. AFTER A FEW STOPPING ATTEMPTS THE ABS LIGHT COMES ON INDICATING THE COMPUTER CANNOT SENSE A SIGNAL FROM THE SPEED SENSOR. THE COMPUTER THEN TURNS OFF ANTILOCK FUNCTION AND ALLOWS NORMAL BRAKING UNTIL ENGNE IS TURNED OFF AND COMPUTER IS RESET. THE PROCESS REPEATS AT EACH VEHICLE STARTUP. THIS CONDITION COULD POSE A SAFETY HAZARD UPON COMING TO A FULL STOP AND CAUSE AN ACCIDENT. SUGGEST MANUFACTURER LOOK INTO PRODUCT ASSEMBLY AND/OR MANUFACTURING DEFECTS FOR BRAKE SPEED SENSORS ON ALL SONOMA/S-10 OR EQUIVALENTLY EQUIPPED VEHICLES. *AK