2002 GMC SONOMA Complaints

NOTICED A PULL ON THE VEHICLE AND NOTICED ENGINE HAD STOPPED I WAS DRIVING ON THE INTERSTATE GOING 285 NORTH ABOUT 60 MILES PER HOUR. HAD JUST TURNED ON THE AIR CONDITIONER. WAS ABLE TO COAST AND SAFELY PULL OVER TO THE EXIT. *AK ENGINE WOULD TURN BUT NOT START. HAD TO BE TOWED TO DEALERSHIP. WAS SAFE BECAUSE IT WAS SATURDAY AFTERNOON, NO TRAFFIC, PER TECH FUEL PUMP SENSOR FAILURE, THEREAFTER HAD OTHER PROBLEMS IE, HEADLIGHTS OUT, DAYLIGHT RUNNING LIGHTS OUT, HAD RADIO/CD PLAYER PROBLEMS B4 ENGINE FAILURE, WITH INTERMITTENT CHANGING OF STATIONS, RADIO COMMING ON AND OFF, SERVICE ENGINE LIGHT ON. RT TURN SIGNAL LIGHT FAST BLINKING, SINCE I PURCHASED THE VEHICLE THERE HAS ALWAYS BEEN A CONCERN ABOUT THE BRAKES. WHEN HITTING A BUMP IN THE ROAD AND BRAKING, THE CAR SEEMS TO ROLL INSTEAD OF SLOWING OR STOPPING,AND I ALWAYS FEEL IF A VEHICLE WAS IN FRONT OF ME I WOULD HIT THEM. I HAVE AVOIDED MANY INCIDENTS BEING CAREFUL WHEN I BRAKE BUT DURING A PASSING CONVERSATION WITH A TECH DURING OIL CHANGE I DISCUSSED THIS PROBLEM. IT WAS NEVER DOCUMENTED. I MENTIONED MY BRAKE ISSUE AFTER THE TECH FOUND THE BRAKE LIGHT ON AFTER ENGINE SERVICE MY BRAKE CONCERNS HAVE NEVER REALLY BEEN DOCUMENTED. THEY HAVE CHECKED THE BRAKES AND ACTUALLY REPAIRED THEM, THEY ARE WORKING OKAY TODAY. I AM STILL HAVING PROBLEMS WITH BLINKING LIGHT ON MY RADIO,(NEW RADIO/CD BY DEALER) AND DAYTIME RUNNING LIGHTS GOING OUT AGAIN. I BELIEVE IT IS A COMPUTER PROBLEM OR ELECTRICAL SHORT. THIS WEEK MY VEHICLE HAS BEEN CHECKED 3 TIMES. PLEASE NOTE THIS VEHICLE DID NOT OVERHEAT, HAVE BATTERY PROBLEMS, THE ENGINE JUST CUT OFF. TECH THINKS I RAN OUT OF GAS, DEFECT IN GAUGE. I DONT THINK SO. I KEEP ALL OF MY RECEIPTS. MY VEHICLE WAS BUILT APRIL 2002 I PURCHASED AS NEW VECHICLE WITH 127MILES CAN YOU TELL ME IF THERE WAS A PREVIOUS PROBLEM WITH THIS VEHICLE

LETTER INFORMING OF THE POOR, IRRESPONSIBLE SERVICE THE CONSUMER RECEIVED AT A PONTIAC-GMC DEALERSHIP SERVICE CENTER. (NAR) *PH *CB

MY 2002 GMC SONOMA'S RUNNING LIGHTS GO OFF WHEN THE TURN SIGNALS ARE USED. MY DEALER & GM TELLS ME THAT THIS IS NORMAL. THE WHOLE PURPOSE OF RUNNING LIGHTS IS TO BEEN SEEN. THIS IS MOST IMPORTANT WHEN CHANGING LANES OR TURNING. GM SHOULD RECALL THESE PICKUP TRUCKS AN CORRECT THIS SITUATION.

I CURRENTLY OWN A 2002 GMC SONOMA ZR5 4WD PICKUP. SHORTLY AFTER PURCHASE THE VENT CONTROLS FOR THE A/C UNIT STARTED TO MALFUNCTION. THIS DID NOT SEEM TO BE A BIG DEAL UNTIL LAST WEEK WHEN I WAS TOLD THE PROBLEM HAD BEEN TRACED TO A VACUUM MODULE ON THE TRANSFER CASE THAT CONTROLS SWITCHING IN AND OUT OF 4WD. THE DEALER REPLACED TO DEFECTIVE PART AND RETURNED THE VEHICLE TO ME. ON MONDAY, I WAS DRIVING HOME ON THE INTERSTATE, TOOK MY FOOT OF THE GAS AND STARTED BRAKING FOR THE OFF RAMP. AS I WAS COMING AROUND THE SHARP CURVE ON RAMP, THE TRANSFER CASE TRIED TO SWITCH FROM 2WD TO 4WD. AS YOU MAY BE AWARE, TRUCKS DO NOT HANDLE THE SAME IN 4WD. MY CONCERN IS THE FACT THAT HAD THE ROADS BEEN WET, IT VERY POSSIBLE THAT THE JERK OF SWITCHING TO 4WD ON A SHARP CURVE WOULD CAUSE THE TRUCK TO LOSE TRACTION AND SPIN OUT OF CONTROL. IT SHOULD ALSO BE NOTED THAT DEALER HAS INFORMED ME THAT IT MAY TAKE UP TO THREE WEEKS TO OBTAIN THE PARTS AND REPAIR DAMAGE TO MY TRANSFER CASE AND A/C CONTROLS CAUSED BY THIS DEFECT BUT THE FACTORY HAS MADE NO MODIFICATIONS TO THE CONTROL MODULE AND THIS MAY HAPPEN AGAIN AT ANY TIME. I HAVE INFORMED THE DEALER THAT I WILL NOT ACCEPT THE TRUCK BACK UNTIL GMC CAN ASSURE ME THAT THIS DEFECT HAS BEEN CORRECTED AND WARRANTY ANY FUTURE PROBLEMS THAT MAY ARISE. THE TRUCK CURRENTLY HAS 24,000 MILES BUT ONLY HAD ABOUT 12,000 WHEN THE FIRST MODULE STARTED MALFUNCTIONING. *NLM

THE TRANSFER CASE LEAKED, WHICH CAUSED THE ACTUATOR TO SHORT AND LEAKED OIL INTERNALLY. OIL WAS SEEN IN THE LIGHTER, ASH TRAY AND ON THE PASSENGER SIDE FLOOR. *JB

CONSUMER REQUESTED INFORMATION FOR SERVICE BULLETINS OR RECALLS ON THIS VEHICLE. *TS *JB

NAR 03-24-2003 MR. THE CONSUMER STATED THE VEHICLE RAN OUT OF GAS ON 3 OCCASIONS. THE FIRST 2 TIMED THE GAS GAUGE REAR 1/8TH OF A TANK AND THE LAST TIME IT READ 1/4TH OF A TANK. T HE DEALERSHIP DETERMINED IT WAS NOT REPAIRABLE AND WAS A DESIGN FLAW. *JB

WHILE DRIVING IN A SLOW RAIN, THE DRIVERS SIDE WIPER ARM CAME LOOSE AND FLEW ALL THE WAY PAST THE WINDSHIELD TO THE LEFT OF THE VEHICLE. ALTHOUGH IT WAS STILL ATTACHED, IT WOULD NOT MOVE. FORTUNATELY I WAS LESS THAT A MILE FROM HOME AND DROVE THE VEHICLE HOME. MY HUSBAND GOT A WRENCH, REPOSITIONED THE WIPER ARM AND TIGHTENED IT DOWN. I WAS ABLE TO THEN GO TO WORK. I CONTACTED MY DEALER ABOUT WHAT HAD HAPPENED AND HE TOLD ME THAT THEY HAVE THAT HAPPEN QUITE OFTEN WITH THIS MODEL AND THAT I SHOULD CARRY A 13 MM WRENCH WITH ME SO IF IT HAPPENED AGAIN I COULD FIX IT LIKE MY HUSBAND HAD. HE DIDN'T WANT TO SEE THE VEHICLE IN HIS SHOP OR WRITE A TICKET FOR IT. THEY TOLD ME IT WAS CONSIDERED NORMAL BECAUSE A LOT OF THESE VEHICLES DID THIS. MY CONCERN IS FOR SAFETY, IF THIS HAD BEEN A HARD RAIN STORM AND I HAD BEEN GOING 60 OR 65 MPH WHEN THIS OCCURRED, IT COULD HAVE CAUSED A TERRIBLE ACCIDENT. I BELIEVE THIS NEEDS TO BE LOOKED INTO AS THE DEALER SAYS THAT THIS PROBLEM IF VERY COMMON FOR THIS MODEL. *JB

I NOTICED IN A REFLECTION OFF THE VEHICLE IN FRONT OF ME THAT WHEN I TURNED MY TURN SIGNAL (DOESN'T MATTER WHICH ONE, RIGHT OR LEFT), THAT MY DAY TIME RUNNING LIGHTS GO OFF. THIS STARTED OUT AS ONLY HAPPENING ON OCCASION AND THEN PROCEED TO GET WORSE. BY FEBRUARY 17, 2003, THE DAY TIME RUNNING LIGHTS WOULD GO OFF EVERY TIME I USED MY TURN SIGNAL. I TOOK MY VEHICLE INTO THE DEALER ON THAT DATE AND WAS INFORMED AFTER THEY HAD CONTACTED GM, THAT IT WAS NORMAL FOR IT TO DO THAT. I BOUGHT THE TRUCK IN JULY OF 2002 AND IT HAD NOT DONE IT UP UNTIL THAT POINT, I KNOW BECAUSE I HAVE FOLLOWED MY HUSBAND'S VEHICLE SEVERAL TIMES AND HE WOULD HAVE NOTICED IT. ANYWAY, THE DEALER SHOWED ME IN THE OWNERS MANUAL WHERE IT SAYS SOME VEHICLES MAY DO THIS AND THEY REFUSED TO DO ANYTHING ABOUT IT ALTHOUGH IT HAD NEVER DONE THIS BEFORE. I FIND THIS UNSAFE AS IT WOULD BE VERY DISTRACTING TO ONCOMING DRIVERS PLUS THE FACT THAT I WORRY SOMETHING IS WRONG IN THE ELECTRICAL SYSTEM. *JB

THIS VEHICLE IS EQUIPPED WITH TILT STEERING. CONSUMER STATES THAT THE STEERING WHEEL CANNOT BE USED IN THE FULL TILT POSITION BECAUSE IT OBSTRUCTS FULL EXTENSION OF THE RIGHT FOOT TO THE BRAKE PEDAL, MAKING BRAKING DIFFICULT. CONSUEMR FEELS THIS IS A DANGEROUS SITUATION. THE ONLY REPLY FROM THE DEALER AND GMC IS DON'T USE THE STEERING WHEEL IN ITS FULL TILT. *JG