2013 GMC TERRAIN Complaints

MY VEHICLE EATS UP OIL. I JUST RECENTLY FOUND OUT ABOUT THE EXCESSIVE OIL CONSUMPTION INVESTIGATION. MY CHECK ENGINE LIGHT HAS BEEN COMING ON. SOMETIMES WHEN I FILL IT WITH GAS IT GOES OFF. A WEEK AGO IT CAME ON AND THEN AS I WAS DRIVING DOWN A BUSY STREET MY TRACTION CONTROL LIGHT CAME ON, THEN A MESSAGE ON THE DISPLAY SAYING SERVICE STABILITRACK AND ENGINE POWER IS REDUCED. I COULDN'T GO OVER 35MPH. I TOOK IT TO OREILY THE FOLLOWING MORNING AND THE CODE P0175 SHOWED 'FUEL SYSTEM TOO RICH'. I FOUND A RECALL OF AN O2 SENSOR. I COULDN'T GET INTO A GM SHOP FOR ANOTHER WEEK. TODAY THEY FIXED THE RECALL BUT TOLD ME THE SPECIAL COVERAGE ADJUSTMENT FOR THE OIL CONSUMPTION WAS EXPIRED IN 7/2020 FOR MY VEHICLE. I CHATTED WITH GM ONLINE AND THEY DIDN'T ANSWER ALL MY QUESTIONS. EVEN THOUGH I FOUND THE INFO ON THIS HERE WEBSITE ABOUT THE INVESTIGATION AND THE TIME LIMIT AND MILEAGE ON WHEN I COULD GET THIS PROBLEM FIXED, GM WOULD NOT EXPLAIN IN DETAIL TO CLARIFY THIS INFO. IT SAID 7 YEARS AND 6MOS OR 120K MILES FROM WHEN THE VEHICLE WAS PLACED IN SERVICE. THEY SAID THIRD PARTY SITES LIKE THESE AREN'T RELIABLE. THE SHOP MENTIONED I SHOULD JUST KEEP OIL IN IT AND THAT GETTING THE PISTONS FIXED WOULD BE $5K. MY EXTENDED WARRANTY DOES NOT COVER AND I WAS NEVER NOTIFIED ABOUT THE INVESTIGATION OTHERWISE I WOULD'VE NEVER GOTTEN THE VEHICLE OR AT LEAST GOT IT FIXED IN SAID TIME LIMIT.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING AN EXCESSIVE AMOUNT OF ENGINE OIL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 133,223.

THIS VEHICLE IS CONSUMING OIL AT AN EXCESSIVE RATE. THIS HAS CAUSED OTHER ISSUES SUCH AS SOLENOIDS NEEDING REPLACEMENT AS WELL AS A TIMING CHAIN. THIS SEEMS TO BE A COMMON ISSUE AMONG THIS YEAR MAKE AND MODEL. IT IS EXTREMELY DANGEROUS TO DRIVE. I HAVE TO ADD OIL IN BETWEEN OIL CHANGES AND IF THE TIMING CHAIN GOES DUE TO THIS, IT CAN CAUSE A MAJOR ACCIDENT.

IN JANUARY 2018 I HAD NOTICED AT DRIVE THRUS THAT I COULD HEAR A KNOCKING SOUND COMING FROM MY 2013 GMC TERRIAN. ONE DAY I WAS DRIVING HOME ON THE HIGHWAY AND WHEN I GOT TO THE STOP LIGHT I NOTICED THE SOUND GOT VERY LOUD AND ONCE THE LIGHT TURNED GREEN THE CAR WOULD NOT GO. AFTER SHUTTING IT OFF AN TURNING IT BACK ON, I WAS ABLE TO GET IT TO A GAS STATION, WHERE OIL WAS LEAKING EVERYWHERE. IT WAS TOWED TO A GMC DEALER AND THEY TOLD ME THE TIMING CHAIN HAD BROKE AND I HAD TO BUY A BRAND NEW ENGINE FOR A CAR THAT WAS 5 YEARS OLD AND HAD 106,000 MILES. THERE WAS A RECALL THAT TOOK OVER A YEAR FOR ME TO BE DECLINED FOR WHICH WAS THE PISTON RING AND NOW THERE IS ANOTHER ONE FOR THE CATALYTIC CONVERTER THAT POAGE IS TELLING ME I AM DENIED FOR. HOW CAN THERE BE 2 DIFFERENT RECALLS THAT EFFECT THE ENGINE, BUT I DO NOT QUALIFY FOR EITHER ONE OF THEM. TO SPEND $5307.00 ON AN ENGINE FOR WHAT IS OBVIOUSLY A DEFECT IS INSANE.

I TOOK MY VECHILE FOR A RECALL, AND THEY FOUND IT ALSO HAD A CRACKED EXHAUST MANIFOLD. AFTER RESEARCHING ON THE INTERNET I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THE GM 2.4 ENGINE. WHY HASN'T A RECALL BEEN ISSUED FOR THIS PROBLEM, I WOULD CALL THIS A SERIOUS SAFETY ISSUE AS EXHAUST GASSES CAN ENTER THE VECHILE FROM THE CRACK.

PCV VALVE FROZE CAUSING REAR CRANKSHAFT SEAL TO FAIL. ENGINE NEEDED TO NE REPLACED. GM WON'T HONOR SB 14882. CAR STARTED TO RUN SLUGGISH IN COLD WEATHER. STALLED AND RESTARTED. PARKED IN DRIVEWAY OVERNIGHT IN 6 DEGREE WEATHER. WOULD NOT START. OIL QALL OVER DRIVEWAY.

I CAN NOT ROLL DOWN A BACK WINDOW DRIVING ABOVE 25 MPH WITHOUT AN EAR-PIERCING NOISE CREATED IN THE CABIN. IT HAS ALWAYS HAPPENED EVERY TIME THE BACK WINDOW IS OPENED WHILE DRIVING. I HAVE TO CLOSE THE WINDOWS EVERY TIME. IT HURTS OUR EARS AND IS VERY DISTRACTING. I HAVE SIX CARS AND NO OTHER MAKE THAT I HAVE DOES THIS.

MY VEHICLE IS USING OIL. I AM ADDING 4-6 QUARTS BETWEEN OIL CHANGES. IT IS NOT LEAKING OUT ANYWHERE. I HAVE TAKEN IT TO THE SHOP MULTIPLE TIMES AND THEY CANNOT FIND A LEAK. SOMETIMES THE ENGINE FEELS LIKE IT SHAKES WHEN I CRANK THE VEHICLE OR WHEN I SHUT THE ENGINE IF. THERE SEEMS TO ALSO BE LESS POWER.

2013 TERRAIN STARTED SHAKING WHILE MY 16 YEAR OLD DAUGHTER WAS DRIVING IT ON THE HIGHWAY. SHE BROUGHT IT HOME AND PARKED IT. THEN IT STARTED LEAKING OIL. ON 2/15/21, WE HAD THE TERRAIN TOWED TO THE LOCAL GM DEALERSHIP. SERVICE MANAGER, FRED, SAID THE REAR MAIN SEAL BLEW OUT CAUSED FROM TOO MUCH PRESSURE DUE TO FROZEN/PLUGGED PCV. GM SERVICE BULLETIN 14882 DESCRIBES THIS ISSUE. ON 2/19/21 AT 3:15PM, FRED STATED ON A RECORDED CALL WITH ME AND GM CUSTOMER SERVICE THAT THE TERRAIN'S 'PROBLEMS ARE EXACTLY AS DESCRIBED IN THE BULLETIN' BUT GM REFUSES TO COVER THE COST TO REPAIR MY 2013 TERRAIN WITH 99,500 MILES. GM FIRST AGREED TO PAY $500 TOWARD THE COST OF THE REPAIR, BUT HAS SINCE REDUCED THE AMOUNT TO $200. THIS IS A GM DESIGN FLAW THAT CAUSES ENGINE DAMAGE. GM CUSTOMERS SHOULD NOT BE RESPONSIBLE FOR PAYING FOR A REPAIR CAUSED BY THE NEGLIGENCE OF THE MANUFACTURER.

2013 TERRAIN WAS IN MOTION AND STOPPED ON AN IL HIGHWAY IN VERY COLD FEBRUARY WEATHER, CHECK ENGINE LIGHT CAME ON. TOWED TO DEALERSHIP, WHO STATES PVC CRANKCASE ISSUE. I INVESTIGATED AND FOUND THIS ISSUE IS LISTED UNDER BULLETIN 14882. DEALERSHIP AND GM CORPORATE LINE CLAIM THAT THE BULLETIN NUMBER DOES NOT APPLY TO MY VEHICLE AND THUS NO SPECIAL COVERAGE AVAILABLE TO COVER REPAIRS. REPAIRS ARE THOUSANDS OF DOLLARS FOR A NEW ENGINE. MANY OTHER CAR OWNERS HAVE HAD THIS ISSUE FOR YEARS PER GOOGLE. THE BULLETIN RECOGNIZES THE SAFETY RISK, YET THERE APPEARS TO BE NO FULL ON RECALL FOR INCLUSION OF ADDITIONAL AFFECTED VEHICLES. PLEASE HELP. THIS IS UNFAIR TO CONSUMERS AND HAZARDOUS TO ALL WINTERY DRIVERS. GMC SHOULD NOT BE ABLE TO CLAIM THE BULLETIN IS "VIN SPECIFIC" WHEN THE ISSUE ARISES DUE TO COLD WEATHER--WHICH WE ALL KNOW CAN OCCUR IN MANY PLACES AT ANY TIME. THANKS,