2010 GMC TERRAIN Complaints

I AM ADDING ON ADDITIONAL INFORMATION TO MY PREVIOUS COMPLAINT #10938600. GMC SCA #14159, 14232, 15810, 12313, AND MY TRANSMISSION FAILURE ALL SEEM TO FALL VICTIM TO EXCESSIVE HEAT. I WAS PULLING INTO TRAFFIC WHEN THE TRANSMISSION FAILED. MY TERRAIN HAS FALLEN VICTIM TO THREE POSSIBLY FOUR OF THE FIVE CALAMITIES. THERE IS NO REASON TO BELIEVE ALL FIVE WILL NOT FAIL UNDER THE SAME DRIVING CONDITIONS. SOMEHOW NOT ONCE DID WARNING LIGHTS COME ON FOR MULTIPLE ENGINE OIL OCCURRENCES, NOR FOR MY TRANSMISSION FAILURE. I WAS AN HVAC CHILLER TECHNICIAN FOR 28 YEARS. WHEN I HEAR ECM REFERENCED, AS IN SCA#12312, I HAVE TO ASK WHICH VALUES WERE CHANGED AND WHY. THERMISTORS AND PRESSURE SWITCHES DESIGNED TO PROTECT VITAL ENGINE COMPARTMENT COMPONENTS RUN THROUGH THE ECM YET NO WARNING. MY TRANSMISSION FAILED ON DECEMBER 4, 2016, THE CATALYTIC CONVERTER MAY BE BAD, THE STEERING GEAR IS SUSPECT, AND THE ENGINE WARNING LIGHTS HAVE NOT DONE WHAT THEY ARE SUPPOSED TO DO. THE UNNECESSARILY LONG DELAY IN ADDRESSING THE OIL CONSUMPTION ISSUE OUTLINED IN SCA#14159 PROBABLY COMPROMISED MY ENGINE IN OTHER WAYS. SCA#12313 RESULTED FROM GM DELAYING THE REPAIR OF SCA#14159 FOR SO LONG. WHAT, WHY, AND HOW. WE KNOW WHAT IS FAILING. SIMPLY REPLACING THE PART IN KIND OR SIMILAR IS NOT ADDRESSING WHY. HOW DO WE KEEP IT FROM HAPPENING AGAIN IS DEFINITELY NOT BEING ADDRESSED. SAFETY AS WELL AS QUALITY ISSUES ARE AT HAND HERE. GM HAS IGNORED MY REQUESTS FOR ALL INFORMATION REGARDING SCA#14159, 14232, 15810, 12313, AND 12312, AS WELL AS THE TRANSMISSION. WHY THEY ARE FAILING IS EXCESSIVE HEAT. THAT IS JUST MY GUESS. THEY KNOW WHAT IT IS. I CAN NOT AFFORD A COSTLY TRANSMISSION BILL THAT ONLY FINDS ME BACK IN AN UNRELIABLE VEHICLE WITH SOME SERIOUS SAFETY ISSUES. *TR

TAKATA RE CALL WHILE DRIVING ON SECONDARY STREET MY VEHICLE LOST MOMENTUM. FROMM 45 MPH TO 30 THEN SHUT DOWN. THE RECIEVED MESSAGE ENGINE POWER REDUCED. IT VIBRATED AND SHUT DOWN. I LOOKED UP THE CODE. SAT FOR A MOMENT AND RESTARTED. IT WENT WITHOUT INCIDENT FOR A COUPLE OF DAYS. HAD IT CHECKED OUT SAYS IT'S THE THROTTLE BODY WAS NEEDED. IS THERE A RECALL?

INITIALLY RADIO STAYED ON AFTER LEAVING CAR ONCE. LATER THE CAR WOULD NOT START EVEN THOUGH BATTERY WAS FAIRLY NEW. MECHANIC DIAGNOSED 2 CODES (P062B CONTROL MICRO PROCESSOR AND P0690 RELAY CIRCUIT) RELATED TO ECM. MECHANIC RESET THE ECM AND TRIED RUNNING CAR BUT CODES CAME BACK AGAIN. NEW ECM HAD TO BE ORDERED AND INSTALLED.

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS CEASED TO FUNCTION DURING INCLEMENT WEATHER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY), BUT THE VIN WAS EXCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND CONTROL ASSIST WARNING INDICATORS ILLUMINATED. THE SPEED DECELERATED BELOW 10 MPH INDEPENDENTLY IN ADDITION THE ENGINE MADE AN ABNORMAL SOUND. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME SLOWLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,332. UPATED 03/07/17*LJ *CN

GMC SPECIAL COVERAGE ADJUSTMENT #14159A TOOK AN UNNECESSARILY LONG TIME TO FIX(OVER 6 MONTHS) BECAUSE GM SAID THE VEHICLE HAS TO CONSUME A CERTAIN AMOUNT OF OIL EVERY 1000 MILES FOR THEM TO HONOR THE VEHICLE. I WAS FORCED INTO DRIVING THE VEHICLE LESS TO AVOID CAUSING FURTHER DAMAGE. THE LONGER DURATION I DROVE IT THE MORE OIL IT WOULD CONSUME. WHY WOULD I KEEP DRIVING A VEHICLE IF THE PROBLEM WAS IDENTIFIED EARLY ENOUGH THAT I COULD AVOID CAUSING FURTHER DAMAGE. I WAS BASICALLY TOLD THE VEHICLE HAS TO RUN OUT OF OIL WITHIN 3000 MILES FOR THEM TO WARRANTY SCA#14159A. IT ENDED UP HAPPENING AND THAT PROBLEM WAS FIXED BUT IT TOOK AN ADDITIONAL 3 MONTHS OF FILLING OUT AN OIL CONSUMPTION SHEET. WHICH BRINGS ME TO MY MOST SERIOUS SAFETY CONCERN ABOUT THE VEHICLE. SCA#14232A- POWER STEERING. I CAN NOT GET AN ANSWER FROM GM ON WHETHER THIS IS A PROGRESSIVELY WORSENING ISSUE WITHIN THE STEERING GEAR OR DOES IT FAIL WITHOUT WARNING. THEIR RESPONSE IS THE CONDITION MUST HAPPEN BEFORE THEY WILL REPLACE THE STEERING GEAR. ACCORDING TO SCA#14232A THE CONDITION IS THE VEHICLE MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM WHILE DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION. PRETTY SCARY SCENARIO HAS TO HAPPEN BEFORE THEY WOULD FIX A FLAW THEY ALREADY KNOW ABOUT IN THE STEERING SYSTEM. A HUNDRED AND FIFTY BAD THINGS MIGHT HAPPEN TO ME WHEN I GET BEHIND THE WHEEL OF A CAR I AM NOT THAT PARANOID TO THINK ABOUT THEM. WHEN THE MANUFACTURER SUGGESTS SOMETHING SPECIFIC AND DEADLY MAY HAPPEN I AM GOING TO AVOID THAT SITUATION. MAY HAPPEN IS MORE LIKELY THAN MIGHT HAPPEN. FINALLY, MY TRANSMISSION WENT UP THREE WEEKS AGO WITHOUT WARNING. THE VEHICLE HAS LESS THAN 100,000 MILES ON IT. ETHICALLY I CAN NOT SELL IT EVEN IF I FIX THE TRANSMISSION AND WON'T DRIVE IT. *TR

I BOUGHT THE VEHICLE WITH AROUND 86,000 MI - ONE OWNER, FROM DEALERSHIP. THE ENGINE WAS MAKING A NOISE WITHIN A COUPLE OF MONTHS. I HAVE TO CHANGE THE OIL EVERY MONTH BECAUSE OF THE UNUSUAL OIL BURNING ISSUE. IT DIED ON ME THREE TIMES. THE ENGINE WOULD SLOW DOWN TO A STOP. I HAD TO TURN IT OFF AND BACK ON. LATER, AFTER A COLD DAY, I HAD AN OIL LEAK. I TOOK IT IN AND THE MECHANIC SAID THERE IS A PROBLEM WITH THE PCV SYSTEM AND THE CAR HAS HAD RECALLS IN THE PAST. I TOOK IT TO THE DEALERSHIP BUT THEY SAID IT WAS NOT COVERED. THE DIAGNOSIS WAS REAR MAIN SEAL NEEDS REPLACED. I FOUND A SPECIAL COVERAGE BULLETIN FROM GM ONLINE WHERE IT SAID THAT CERTAIN LOCATIONS/VINS ARE COVERED BECAUSE OF THE CRANKSHAFT REAR OIL SEAL NEEDS REPLACEMENT. MINE WAS DIAGNOSED WITH THIS BUT WHEN I CALLED GM IT SAID MY VIN WAS NOT ON THE LIST. I HAVE HAD ISSUES WITH THE VEHICLE SINCE I BOUGHT IT. LOTS OF ENGINE NOISE, VERY HIGH OIL CONSUMPTION/BURN, AND DIFFICULT TO MAINTAIN. I WOULD NOT RECOMMEND THIS VEHICLE, AND I WOULD ENCOURAGE OWNERS TO FILE FOR A CIVIL ACTION IF THEY OWN THIS TYPE VEHICLE BECAUSE ALL THE REVIEWS LEAD TO THE SAME ISSUE. GM SHOULD HONOR THEIR VALUES BY EITHER REPLACING THE PARTS OR RECALLING THESE VEHICLES. I WILL NEVER PURCHASE A GM VEHICLE AGAIN. THE DESIGN IS GREAT BUT THE ENGINE AND SYSTEM ARE OF VERY POOR QUALITY. *TR

I I CHANGED IT. IT STALLED REPEATEDLY AND WE HAD IT REPAIRED RECENTLY. WE ALSO HAD THE OIL CHECKED AND REPLACED SO GM COULD TRACK THE OIL CONSUMPTION. UNFORTUNATELY A MONTH LATER THE CAR WOULD NOT START SITTING IN THE DRIVEWAY, SO WE HAD IT TOWED IN TO A GM DEALER. THEY SAID THE TIMING CHAIN IS BUSTED AND THEY NEED TO PULL THE ENGINE BECAUSE THERE IS METAL IN THE OIL PAN SO OUR OIL TEST IS WORTHLESS. THE MECHANIC SAID NOT CHANGING THE OIL OR LOW OIL LEVELS MAY HAVE CAUSED THE TIMING CHAIN PROBLEM. THE ESTIMATED COST TO FIX THE CURRENT PROBLEM IS AT LEAST $2,300. I'M GOING TO CONTACT A LAWYER AND SEE WHAT CAN BE DONE BECAUSE THIS CAR SHOULD HAVE BEEN RECALLED.

THE DEFROSTER AND HEATING STOPPED WORKING. IT BLOWS OUT AIR BUT ITS COLD AIR. I HAVE ALWAYS HAD TO PLAY WITH THE CONTROL TO GET IT TO WORK BUT ITS NEVER STOPPED WORKING ALTOGETHER UNTIL FRIDAY, 11/25/2016. I LIVE IN THE SNOW BELT AND I CANNOT DEFROST MY WINDOWS TO EVEN SEE OUT OF THEM. I SEE THERE WAS A RECALL IN 2009 FOR MY TYPE OF VEHICLE FOR THE SAME TYPE OF ISSUE. THE CONTROLS FOR THE DOOR LOCK ON THE SAME PANEL ALSO STOPPED WORKING.

COPY OF LETTER TO MR. THOMAS D'ADDARIO, D'ADDARIO AUTOMOTIVE GROUP, EXPLAINING THE SERIOUS PROBLEMS WHICH MAY HAVE BEEN CAUSED BY THE MASS AIR FLOW SENSOR HOSE NOT CONNECTED OR DISLODGED DURING THE ENGINE/ECM MODULE REPLACEMENT. *SMD THE CONSUMER STATED DUE TO THE PROBLEM, HE EXPERIENCED LOSS OF POWER AND A LEAKING EXHAUST AND/OR CATALYTIC CONVERTER. ALSO, THE CONSUMER HAD TO ADD ONE QUART OF OIL EVERY 1000 MILES AND THE CHECK ENGINE LIGHT ILLUMINATED SEVERAL TIMES. *JB