2016 GMC TERRAIN Complaints

ON THURSDAY, 18 JULY 2019, I WAS DRIVING MY 2016 GMC TERRAIN ALONG PENNSYLVANIA STATE ROUTE 420 IN SPRINGFIELD TOWNSHIP, DELAWARE COUNTY. ROAD SURFACE CONDITIONS WERE VERY WET WITH POOLING OF WATER. IT WAS RAINING HEAVILY AND FORWARD VISIBILITY WAS DOWN TO ABOUT 75 FEET. ONE SECOND THE FRONT WINDSHIELD WIPERS WERE WORKING AND THE NEXT SECOND, BOTH CEASED TO FUNCTION IN MID-WIPE POSITION AT FULL SPEED. I WAS ABLE TO GET THE VEHICLE OFF THE ROADWAY AND INTO A BANK PARKING LOT. I DID NOTICE THAT, EVEN THOUGH THE WIPERS WERE NOT WORKING, IT SOUNDED AS IF THE WIPER MOTOR WAS STILL RUNNING. THAT NOISE STOPPED AS WELL AFTER ABOUT A MINUTE. I CHECKED THE FUSE AND IT APPEARED TO BE OK BUT I DID REPLACE IT YET THE WIPERS STILL WOULD NOT ACTIVATE.

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. WHILE DRIVING 55 MPH IN THE RAIN, THE FRONT WIPER BLADES FAILED TO STAY ON THE WINDSHIELD. THE CONTACT WAS ABLE TO STOP SAFELY TO THE SIDE OF THE ROAD AND REPLACE THE WIPER BLADES. THE CONTACT SALSO STATED THAT SHE HEARD AN ABNORMAL NOISE AND THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE CONTACT WAITED UNTIL THE RAIN SETTLED TO SAFELY DRIVE HOME. THE CONTACT CALLED ROSS DOWNING BUICK GMC (LOCATED AT 1301 S MORRISON BLVD, HAMMOND, LA 70403, (985) 269-0701) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS INVALID.

WHEN DRIVING 65MPH IN AN INTENSE RAINSTORM, WINDSHIELD WIPERS SUDDENLY STOPPED IN THE UP POSITION, ALMOST CAUSING AN ACCIDENT. I HAD TO QUICKLY TURN ON MY 4 WAYS AND TRY TO FIND THE SIDE OF THE ROAD TO PULL OVER (WITHOUT BEING ABLE TO SEE OUT OF MY WINDSHIELD) ON A VERY BUSY ROADWAY. THIS IS WHILE 7 MONTHS PREGNANT WITH ANOTHER BABY IN THE CAR. THE MOTOR RUNS BUT THE WIPERS ARE COMPLETELY DEAD SO I KNOW IT ISN'T A FUSE. THIS COULD HAVE BEEN VERY SERIOUS!

FRIDAY, MAY 10, 2019 THE VEHICLE WAS IN MOTION ON A HIGHWAY, TRAVELING THROUGH A MAJOR THUNDERSTORM WHEN THE WINDSHIELD WIPERS STOPPED WORKING. THE VEHICLE NEEDED TO BE TOWED AND THE WINDSHIELD WIPER MOTOR HAD TO BE REPLACED. THE COST RELATED TO THIS DEFECTIVE PART WAS $1156.98. I UNDERSTAND THIS PART IS CURRENTLY UNDER INVESTIGATION BY THE NHTSA AND THAT THERE IS A RECALL FOR THIS PROBLEM IN THIS YEAR AND MODEL VEHICLE IN CANADA. I'M CONTACTING THE NHTSA SO THAT MY VEHICLE MAY BE ADDED TO YOUR DATA CONCERNING THE 2016 TERRAIN AND THE WIPER MOTOR AND HOPE THAT THERE WILL BE A RECALL HERE IN THE UNITED STATES. *BF

I HAVE BEEN DRIVING MY VEHICLE WHEN ON THREE SEPERATE OCCASIONS THE SERVICE STABILITRAK MESSAGE FLASHED ON THE DIC AND I LOST ENGINE POWER. ONE OF THE TIMES THIS HAPPENED I WAS ON A ROAD WHERE THE SPEED LIMIT WAS 55 AND THE ISSUE ALMOST CAUSED A VEHICLE TO CRASH INTO ME. THE MESSAGE GOES AWAY AFTER ABOUT 5 MINUTES. I TRIED TAKING IT TO THE DEALERSHIP TWICE AND WAS TOLD THEY CANT REPLICATE THE PROBLEM SO NOW I DONT EVEN BOTHER TRYING TO HAVE THEM FIX IT. HOW CAN A MAJOR SAFETY ISSUE LIKE THIS NOT BE FIXED BY GM!!

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR BEGAN FLASHING. WEBSMART AUTO CREDIT (1225 W RIDGE RD, ROCHESTER, NY 14615, 585-349-3713) INDICATED THAT THE FRONT PASSENGER SIDE AIR BAG MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

I HAD A TEMPORARY BRAKE FAILURE AT 25MPH WITH A HARD BRAKE. I HAD A CAR PULL OUT IN FRONT OF ME AND I HAD TO HARD BRAKE. THE BRAKE PEDAL WAS SOFT AND WENT ALL THE WAY TO THE FLOOR WITH NO BRAKING UNTIL IT WAS ALL THE WAY TO THE FLOOR AND IT FINALLY WORKED WITH A SUDDEN STOP/JOLT. WHEN THIS HAPPENED IT MADE A LOW SORT OF ALMOST VIBRATION SOUND. I DID NOT FEEL A VIBRATION IN THE BRAKE PEDAL THOUGH. THE BRAKES WORKED WELL BEFORE THAT AND AFTER THAT. IF THE BRAKE WOULD HAVE NOT SUDDENLY GRABBED WHEN THE PEDAL WAS TO THE FLOOR I WOULD HAVE HIT THE CAR. I WAS GOING ABOUT 25MPH. I KNOW WHAT IT SOUNDS AND FEELS LIKE TO HAVE WORN BRAKES AND ROTORS. THIS WAS NOT IT. AGAIN IT WAS A TEMPORARY FAILURE AND AFTER THAT THE BRAKES ARE THEIR NORMAL FIRMNESS AND RESPONSIVENESS. THIS IS DEFINITELY A SAFETY HAZARD AS IT VERY UNPREDICTABLE.

I'VE BEEN NOTICING THAT DRIVING IN THE SNOW THE THE WHEELS LOCK UP UP ESPECIALLY WHEN I AN TAKING A TURN. I BROUGHT THIS BACK TO CARMAX WHERE I PURCHASED THE VEHIC AND THEY STATED THAT THIS IS NORMAL AND THERE IS NOTHING WRONG WITH MY ANTILOCK BRAKES.

THE INFOTAINMENT SYSTEM SCREEN HAS WENT BLACK AND SAYS REBOOTING AS I WAS DRIVING. THEN ONE DAY AS I WAS BACKING OUT OF MY GARAGE AND PUT IT IN DRIVE TO GO, THE SCREEN WENT BLACK AND STAYED BLACK ALL THE WHILE I WAS DRIVING. WHEN I PUT IT IN PARK, SHUT IT OFF AND RESTART IT GOES BACK TO NORMAL. I HAVE HAD ISSUES USING THE USB PORT INSIDE THE ARMREST AS WELL. IF I PLUG IN MY MP3 PLAYER AND THE CORD GETS BUMPED IT SHUTS OFF AND SOMETIMES I CANNOT GET IT TO COME BACK ON.

RANDOM AND UNPREDICTABLE FROZEN PASSENGER DOOR. WILL NOT OPEN MANUALLY OR ELECTRICALLY. CAN NOT OPEN !!!!!. AFTER SEVERAL MINUTES OF CONSTANT LOCKING AND UN-LOCKING DOOR HAS RELEASED. HAS HAPPEN FOUR TIMES SINCE PURCHASE IN 2016