2013 GMC TERRAIN Complaints
View complaints related to 2013 GMC TERRAIN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 350 complaints submitted for the 2013 GMC TERRAIN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 GMC TERRAIN- WINTER PARK, FL
THE CAR CONSUMES OIL SO MUCH YOU WILL STALL OUT DUE TO SENSORS PRESSURE DEFECT WITH THE EXHAUST. I HAVE SPENT SO MUCH MONEY TRYING TO FIX, KEEP OIL IN IT. IT'S NOT SAFE. IT TAKES A FULL QUART NOW EVERY 500 TO 700 MILES AND MY CAR HAS 116K. IT'S BEEN DOING THIS FOR THE 2 YEARS I BOUGHT IT. THE STALLING OUT WITH CHECK ENGINE INDICATES CAMSHAFT SENSOR BUT YOUR JUST LOW ON OIL
Source: NHTSA WEB SITE -
2013 GMC TERRAIN- GARDNER, KS
STARTED HAVING A NOISE BOTH COLD AND HOT, HAD IT INSPECTED TO FIND OUT THE EXCHAUST MANIFOLD IS CRACKED BROKEN IN SEVERAL AREAS AND EXCHAUST FLEX PIPE IS BAD. CAR HAS JUST OVER 100000 MILES ON IT. THESE ARE AROUND THE AREA OF THE CATALYTIC CONVERTS. GM SAYS NOT UNDER WARRANTY I HAVE BEEN TOLD THIS IS A COMMON PROBLEM WITH ALL 2.4 4 CYLINDER
Source: NHTSA WEB SITE -
2013 GMC TERRAIN- WISCONSIN RAPIDS, WI
MY WIFE CAME HOME FROM GROCERY SHOPPING , AS WE WERE EMPTYING OUT THE CAR WE NOTICED A PUDDLE OF OIL UNDER THE CAR. THERE WAS AT LEAST A QUART OF OIL ON THE FLOOR , I LOOKED UNDER THE CAR AND COULD SEE THAT IT WAS THE REAR MAIN SEAL ON THE ENGINE. THEN I WENT ON THE INTERNET AND FOUND OUT THAT THIS IS A PROBLEM ON THIS PARTICULAR ENGINE OF GM , AND ON MOST OF THE CARS THIS HAPPENED TO GM DOES NOT COVER IT. IT ENDED UP COSTING US $1142.44 TO HAVE IT FIXED. SINCE THEN I HAVE TWICE TAKEN OFF THE INTAKE , PCV TUBE AND CLEANED IT OUT AND FOUND EXCESSIVE MOISTURE IN THEM. THIS ENGINE ALSO HAS EXCESSIVE OIL CONSUMPTION , THERE WAS A LAWSUIT AGAINST GM ABOUT THIS AND OUR CAR IS GETTING NEW RINGS INSTALLED. I'M HOPING THIS WILL ALSO SOLVE THE REAR SEAL PROBLEM. THIS IS A 2013 GMC TERRAIN , 2.4 LITER ENGINE.
Source: NHTSA WEB SITE -
2013 GMC TERRAIN- ROSEVILLE, MI
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE LOST POWER STEERING AND STALLED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE MORAN CHEVROLET CLINTON TWP LOCATED AT (35500 S GRATIOT AVE, CLINTON TOWNSHIP, MI 48035) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL OR TO TSB-14882. THE REAR MAIN SEAL WAS REPLACED AND THE PCV VALVE CLEANED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 GMC TERRAIN- PITTSBURGH, PA
I TOOK VEHICLE IN FOR A KNOWN OIL CONSUMPTION ISSUE. THE DEALER CHECK MY OIL AND CONFIRMED NO ACTIVE LEAKS. THE NEXT DAY A LARGE OIL LEAK APPEARED. THE PROXIMITY OF THE TWO WERE PURELY COINCIDENCE. THE DEALER, AFTER FURTHER REVIEW, UNCOVERED A REAR MAIN SEAL FAILURE DUE TO A FROZEN PCV. THIS ISSUE IS DOCUMENTED IN TSB 14882 HOWEVER MY VEHICLE'S VIN IS SPECIFICALLY EXCLUDED. AGAIN MY VEHICLE MEETS ALL OF THE REQUIREMENTS OF TSB 14882. I AM SPECIFICALLY LOOKING TO HAVE THE TSB EXPANDED TO INCLUDE MY VEHICLE AND OTHER SIMILAR VEHICLES.
Source: NHTSA WEB SITE -
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2013 GMC TERRAIN- HUDSON FALLS, NY
AFTER PURCHASING THIS VEHICLE TWO WEEKS LATER I DEVELOPED A VERY SERIOUS SKIN RASH ON MY FACE AND NECK AND SEVERE HEALTH ISSUES CAUSING ME TO HAVE CARDIAC ARREST SYMPTOMS IN AND OUT OF THE HOSPITAL FOR THE PAST 11 MONTHS MY DAUGHTER HAS BEEN IN THE HOSPITAL AND MY DOG IS ALSO DYING FROM THE SAME SYMPTOMS. MY SITUATION IS LIFE OR DEATH AT THIS MOMENT AND MY CONDITION IS UNKNOWN AND I'M NOT SURE IF I WILL SURVIVE
Source: NHTSA WEB SITE -
2013 GMC TERRAIN- LUCASVILLE, OH
I HAVE A LEAKING REAR MAIN SEAL. THIS SHOULD BE COVERED UNDER GM BULLETIN 14882. I HAD A GM TECHNICIAN INSPECT THE VEHICLE AT GLOCKNERS CHEVROLET AND GMC DEALER IN PORTSMOUTH, OHIO. HE SAID THE DEAL IS LEAKING DO TO A CLOGGED PCV VALVE. THIS IS THE VERY THING COVERED IN THE BULLETIN BUT THEY REFUSE TO FIX IT BECAUSE THE VIN DOES NOT MATCH. THIS IS HAPPENING ON NUMEROUS GM VEHICLES WITH THIS ENGINE IT SHOULD BE COVERED UNDER WARRANTY. THE TEMPERATURE HAS BEEN BELOW FREEZING HER FOR THE LAST COUPLE DAYS. I DROVE THE VEHICLE APPROXIMATELY 10 MILES FROM WORK TO THE DEALERSHIP.
Source: NHTSA WEB SITE -
2013 GMC TERRAIN- VERNON, VT
THE CAR HAS OIL CONSUMPTION ISSUES WHICH IS CAUSING IT TO STALL. MY CAR STALLED WHILE DRIVING IN TRAFFIC WHICH COULD VERY EASILY CAUSE A BAD ACCIDENT GM IS AWARE OF THE ISSUE BUT WON'T FIX IT. I AM ALREADY ON MY SECOND ENGINE DO TO THIS EXCESSIVE OIL CONSUMPTION.
Source: NHTSA WEB SITE -
2013 GMC TERRAIN- HUDSONFALLS, NY
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THERE WERE WHITE PARTICLES EMITTING FROM THE AIR CONDITION VENTS WHILE THE UNIT WAS ACTIVATED. THE CONTACT STATED DEVELOPED A SKIN RASH AND A BURNING SENSATION IN HER LUNGS. THE CONTACT THEN NOTICED THAT EVEN WHEN THE AIR CONDITION UNIT WAS NOT ACTIVATED, WHITE PARTICLES EMITTED FROM THE AIR VENTS LOCATED BY THE WINDSHIELD. THE CONTACT WENT TO A DOCTOR WHERE EROSION IN HER LUNGS, PNEUMONIA, AND AN INFECTION ON HER FACE WERE DISCOVERED. THE CONTACT ALSO STATED THAT HER DAUGHTER HAD RECENTLY STARTED TO COUGH UP BLACK AND RED MUCUS. SHE HAD NOT TAKEN THE CHILD TO A DOCTOR TO BE TREATED. THE CONTACT HAD AN AIR QUALITY TEST PERFORMED INSIDE THE VEHICLE. THE RESULTS CAME BACK POSITIVE BUT WAS YET TO RECEIVE THE ACTUAL RESULTS AS TO THE CAUSE OF THE POSITIVE RESULTS. THE CONTACT HAD NOT SPOKEN TO THE DEALER REGARDING THE MATTER. THE MANUFACTURER HAD BEEN NOTIFIED OF THE MATTER AND A COMPLAINT WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 60,660.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 GMC TERRAIN- SHELBYVILLE, IN
WHILE DRIVING ON THE HIGHWAY, IN THE REAR VIEW MIRROR, I NOTICED A CLOUD OF SMOKE. THE VEHICLE THEN PROCEEDED TO LOSE ACCELERATION, SO I PULLED OVER. LET ME NOTE THAT THERE WAS NO PREVIOUS WARNING LIGHT AND THAT THE OIL WAS JUST CHANGED AT THE END OF DEC. 2019 (RECEIPT AVAILABLE). UPON PULLING OVER, THE CAR FLASHED "OIL PRESSURE LOW - STOP ENGINE". THE TEMPERATURE OUTSIDE WAS 13 AND MY TWO CHILDREN WHERE IN THE CAR; 4 AND 2. NOT IDEAL CONDITIONS FOR THE CAR TO STOP!!!. THE CAR WAS TOWED TO MY HOME, BY MY INSURANCE COMPANY. UPON EXAMINATION, IT WAS DISCOVERED THAT A ROD WENT THROUGH THE ENGINE BLOCK. THERE WAS OIL EVERYWHERE!! IT WAS ALL OVER MY DRIVEWAY, (ANOTHER NOTE - THIS IS THE FIRST TIME I HAVE EVER SEEN OIL ON MY DRIVEWAY FROM THIS VEHICLE), ALL OVER THE BACK OF MY VEHICLE, AND ALL OVER THE UNDERNEATH OF THE CAR. THE NEXT 24 HOURS WE WORKED ON FINDING A NEW ENGINE. HOWEVER, WHEN I ARRIVED HOME, THERE WAS A LETTER IN THE MAIL . CLAIM NUMBER 1900010 - BERMAN ET AL V. GM. THE CLAIM STATED THAT GM WAS TO COVER ALL EXPENSES FOR REPAIRS WITH A 2.4L ENGINE, EXHIBITING ENGINE OIL CONSUMPTION, DUE TO PISTON RING WEAR. SO THE VEHICLE WAS THEN TAKEN TO A GM DEALER; BECAUSE THE ISSUE WITH THE ROD WAS DETERMINED BY A JAMMED PISTON/LACK OF OIL. AFTER REVIEW, THE DEALER STATED THAT THE PISTON RING DID NOT CAUSE THE ROD TO BREAK. THAT THE REAR MAIN SEAL WENT OUT. IN ONE MINUTE, NO WARNING, THE CAR THAT I HAVE ONLY HAD FOR THREE YEARS AND STILL OWE ON, BLEW! ACCORDING TO MY RESEARCH, THERE WAS A GM SERVICE BULLETIN 14482 IN MARCH 2015 FOR THE EXACT SAME ISSUE. I PURCHASED MY VEHICLE IN FEB OF 2017, CLEARLY NO IDEA. I THINK THIS IS ABSOLUTE BS THAT GM IS NOT HELD ACCOUNTABLE TO REPAIR ALL KNOW ISSUES IN THESE VEHICLES! PEOPLE SPEND THEIR HARD EARNED MONEY AND PUT THEIR FAMILIES IN THEM WITH THE EXPECTATIONS THAT THEY ARE PURCHASING A SOLID, SAFE VEHICLE!
Source: NHTSA WEB SITE