2015 GMC TERRAIN Complaints

During heavy storm front windshield wipers stopped working. Windshield wiper motor still functioning as when i moved the wipers to see if the were stuck i can still hear the motor. Busy road speed limit 55 mph 2 lane county road with frequent hills. Turned on emergency flashers and luckily had a passenger to assist guiding me to the first driveway about .5 miles ahead so i could wait for rain to stop.

THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE PRESSURE MONITORING SYSTEM DETECTED THAT ALL TIRE PRESSURE WERE LOW. THE CONTACT WAS CONSTANTLY ADDING AIR TO EACH TIRE EVERY OTHER DAY. THE CONTACT ALSO STATED THAT THERE WAS WATER LEAKING INTO THE VEHICLE LEADING TO MOLD GROWING ONTO THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THE LOW TIRE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED WITH THE VALVE STEMS NEEDING TO BE REPLACED. THE MOLD WAS REMOVED AND THE VALVE STEMS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD RECEIVE A CALLBACK. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

I WAS DRIVING MY CAR DURING A RAINSTORM AND THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING. VERY DANGEROUS AND SCARY SITUATION.

AT ROUGHLY 106500 MILES OUR TERRAIN STARTED 'JUMPING' WHEN STOPPED AT A STOP SIGN. WE BROUGHT IT IN AND OUR OILS WAS LOW EVEN THOUGH WE ARE REGULAR IN OIL CHANGES AND CHECK IT REGULARLY. AFTER A FRESH OIL CHANGE THE DEALER SAID THEY COULDN'T TELL WHERE IT WAS COMING FROM AND TO COME BACK IN 500 MILES TO CHECK IT AGAIN. AT 107000 MILES WE BROUGHT IT BACK IN AS ASKED. THE OIL WAS SLIGHTLY LOW BUT THEY SAID THEY WOULD CALL AFTER TALKING TO THE MECHANIC TO LET US KNOW IF WE SHOULD HAVE CONCERN. SHORTLY AFTER WE DROVE IT TO WORK WITH NO SOUNDS OR MOVEMENT ISSUES BUT AFTER WHEN WE STARTED IT BACK UP IT SOUNDED MADE LOTS OF NOISE. THE NOISE WAS COMING FROM THE ENGINE. WE HAD IT TOWED TO THE DEALER AND THEY SAID THERE WAS A GOOD CHANCE IT WAS THE TIMING CHAIN BECAUSE THEY HAD SEEN IT ON SOME OTHER TERRAINS AS WELL. THEY ANTICIPATED JUST NEEDING TO REDO THE TIMING CHAIN SINCE WE HADN'T BEEN MOVING WHEN IT HAD ISSUES AGAIN BUT THE ENGINE HAS DAMAGE AS IF IT'S BEEN HAVING ISSUES FOR A BIT AND WE NEED A NEW ENGINE. FROM WHAT I'VE GATHERED THERE SEEMS TO BE AN ONGOING ISSUE WITH THE TIMING CHAINS STRETCHING/BREAKING AND DESTROYING THE ENGINES ON THIS MODEL. I'M SURPRISED THAT I HAVEN'T SEEN A RECALL YET. OUR BILL WAS GOING TO BE 1500 AND NOW WE ARE ANTICIPATING 9000 FOR SOMETHING THAT SHOULD NEVER HAVE HAPPENED. WE ARE JUST FORTUNATE WE WEREN'T DRIVING WHEN IT DID. HAD WE BEEN NOTIFIED OF THIS ONGOING ISSUE AHEAD OF TIME WHEN WE FIRST EXPERIENCED THE LOSS OF OIL AND THE JUMPING WE COULD HAVE CAUGHT IT IN TIME TO FIX IT.

I NOTICED MY OIL L WAS LEAKING SEVERELY. I HAD TO ADD OIL BETWEEN CHANGES EVEN. ENDED UP HAVING BOTH SEALS REPLACED LESS THE 2 MONTHS AGO. IT IS STILL LEAKING. I HAVE TO HAVE MY OIL CHANGED EVERY 2 WEEKS AND ADD 2-5 QUARTS BETWEEN CHANGES. JUST PUT MY 2015 TERRAIN BACK IN THE SHOP AT THE DEALERSHIP. THEY INFORMED ME THAT THERE IS KNOWN ISSUES WITH THE PISTON RINGS IN PREVIOUS MODELS. WHY HAS THERE NOT BEEN A RECALL ISSUED FOR THIS KNOWN PROBLEM? I JUST SPENT ALMOST $3000 2 MONTHS AGO AND AM PROBABLY LOOKING AT THAT MUCH AGAIN TO HAVE THE ISSUE FIXED. IT'S MY DAILY DRIVER VEHICLE. I LIVE OUT IN THE COUNTY SO IT'S A COMBINATION OR HIGHWAY AND CITY DRIVING. I DO NOT DRIVE CRAZY OR HARD. I ROUTINELY TAKE CARE OF ALL MAINTENANCE ON THE VEHICLE. THERE IS NO REASON I SHOULD BE HAVING THIS ISSUE.

WAS DRIVING HOME FROM WORK ON THE HIGHWAY IN POURING RAIN, HAD WIPERS ON AT HIGHEST SPEED. THEY SUDDENLY STOPPED WORKING, MY DRIVER WIPER WAS HANGING OVER THE EDGE OF THE LEFT SIDE OF THE WINDSHIELD, LIKE IT HAD BEEN FORCED TOO FAR TO THE LEFT. NEEDLESS TO SAY, I COULDN'T SEE A THING DUE TO THE DOWNPOUR. HAD TO PULL OFF THE ROAD. WIPERS WON'T WORK AT ALL. ONCE THE RAIN STOPPED, GOT THE CAR HOME, CHANGED OUT THE FUSE, NO LUCK. ASSUMING IT'S THE WIPER MOTOR. CAN'T GET INTO SHOP DUE TO RAIN EVERY DAY THIS WEEK.

I'M A SINGLE MOTHER AND MY CAR HAVE BEEN NOTHING BUT TROUBLE WHEN I'M DRIVING MY WINDSHIELD WIPERS STOP WORKING THREE TIMES I HAD TO FIX THEM MY TIRES ALWAYS NEED AIR SO EVERY WEEK I NEED MORE AIR AND THE TIRES IN THE BACK GOES OUT THE FASTEST WHY IS THIS HAPPENING ITS NOT GOOD FOR MY FAMILY PLEASE HELP

ON DECEMBER 19, 2020 I MADE A TRIP IN MY 2015 GMC TERRAIN. THE TEMPERATURE WAS 16 DEGREES. UPON ARRIVING HOME, I NOTICED A LARGE PUDDLE OF FRESH OIL COMING FROM THE TERRAIN. I CONTACTED MY LOCAL MECHANIC AND HE ADVISED TO BRING IT TO HIS SHOP. I ADDED TWO QUARTS OF OIL TO THE TERRAIN AND I DROVE THE VEHICLE TO HIS GARAGE. HE SAID HE WOULD CALL ME AFTER HE ACCESSED THE SITUATION. LATER THAT DAY, HE CALLED AND SAID GM HAD A RECALL ON 2012, 2013, & 2014 MODEL TERRAINS WITH THIS ENGINE BUT NOT THE 2015. THE PROBLEM HE ADVISED WAS IN COLD WEATHER THE CONDENSATION INTHE VALVE COVER FROZE, CAUSING OIL PRESSURE TO CLIMB AND EXIT OUT ENGINE MAIN REAR SEAL. THE SAME PLACE AS HAD HAPPENED ON MY TERRAIN. THE GM RECALL WAS# 14882. I CALLED GM AND SENT A LLETTER TO THEM . I WAS ASSIGNED CASE I WAS ADVISED TO TAKE MY VEHICLE TO BURDICK CHEVROLE, CICERO, NY. UPON CONTACTING BURDICK CHEVROLET, I WAS ADVISED BY A SERVICE MANAGER THAT BURDICK DOES NOT RATE OTHER MECHANICS WORK. HE ALSO STATED THERE WAS NO WAY TO REMOVE THE ENGINE AND TAKE IT APART AS THE CORRECT PARTS WERE INSIDE THE ENGINE. HE STATED THEY WOULD NOT DO THAT. I THEN CONTACTED GM AND ADVISED THE WORK WAS ALL DONE INTERNAL OF THE ENGINE AND IT WAS NOT ABLE TO VERIFY THE WORK. I WAS THEN ADVISED THERE WAS NO WAY I WOULD BE REIMBURSED FOR ANY OR ALL OF THE $1648 BILL BECAUSE THE 2015 YEAR WAS NOT ON THE RECALL 14882. ON WEDNESDAY, FEBRUARY 17, 2021 AFTER RUNNING ERRANDS, UPON RETURNING HOME, I AGAIN OBSERVED A LARGE OIL PUDDLE OF OIL IN MY DRIVEWAY. I CALLED MY WIFE AND ADVISED HER OF THE OIL PUDDLE. SHE ADVISED SHE WAS AT CHURCH, APPROX 4 MILES AWAY. I IMMEDIATELY DROVE THERE AND OBSERVED MORE OIL UNDER THE TERRAIN. THERE WAS NO OIL REGISTERING ON THE DIP STICK. I ADDED 3 QUARTS OF OIL I DROVE THE TERRAIN 3 MILES TO THE MECHANICS SHOP AGAIN. HE INSTALLED ANOTHER REAR ENGINE MAIN SEAL.

MY WIFE WAS DRIVING ON THE CAUSEWAY DURING A RAIN STORM AND THE LEFT WIPER BLADE STOPPED WORKING IN AN UP POSITION AND THE RIGHT BLADE KEPT WORKING AND CROSSING THE STATIONARY LEFT BLADE. NEEDLESS TO SAY VISIBILITY ON THE DRIVER'S SIDE WAS SEVERELY IMPAIRED.

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING AT 70 MPH, THE VEHICLE STARTED TO DECELERATE WITH NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HE SAW BLACK SMOKE COMING FROM THE REAR OF THE VEHICLE AS HE WAS PULLING OVER TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AS A BROKEN PART IN THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE LOCAL DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.