2016 GMC TERRAIN Complaints

I TOOK MY VEHICLE TO ED RINKE CHEVROLET BUICK GMC ON 12/27/18, BECAUSE MY DRIVER SIDE WINDOW SOMETIMES HESITATES WHEN I TRY TO ROLL IT UP AND DOWN OR JUST GETS STUCK AND DOES NOT MOVE AT ALL. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR PARKED. I WAS TOLD THAT THIS ISSUE WAS NO LONGER COVERED UNDER WARRANTY EVEN THOUGH MY VEHICLE ONLY HAS 47,455 MILES ON IT AND IT WOULD BE $99 FOR THEM TO CHECK IT OUT. I PREVIOUSLY PURCHASED A 2006 GMC ENVOY WHICH I STILL OWN AND THE DRIVER SIDE WINDOW WAS DOING THE SAME THING PRETTY EARLY AFTER I PURCHASED IT. I ENDED UP HAVING TO PAY OVER $400 TO GET IT FIXED AND LATER ON FOUND OUT THERE WAS A RECALL ON THAT ISSUE (DRIVER'S DOOR CONTROL PANEL.) I BELIEVE THIS IS A MANUFACTURERS DEFECT IN THE TERRAIN AND L THINK IT SHOULD BE REPAIRED WITH NO COST TO ME. PLEASE CHECK AND SEE IF OTHER VEHICLE OWNERS ARE EXPERIENCING THIS PROBLEM AS WELL. I AM HOPING THIS ISSUE CAN BE REPAIRED AND I AM ABLE TO PROPERLY ROLL MY WINDOW UP AND DOWN IN THE COLD WEATHER WE ARE EXPERIENCING NOW......THAN YOU

CONSTANTLY DIES. TOOK IT TO A SHOP TO SEE WHAT OR WHY. ITS THE INTAKE VALVE TIMING SOLENOID. WAS TOLD COULD REPLACE THE PART BUT IT NEVER REALLY FIXES THE PROBLEM HAVE TO TAKE ALL THE HEADS OFF AND CLEAN THE GUMMED UP OIL. I HAVE REGULAR OIL CHANGES. I EVEN GET IT TAKEN IN FOR AN OIL CHANGE BEFORE MY CAR TELLS ME I NEED TOO.

WHILE DRIVING ON A ILLINOIS INTERSTATE HIGHWAY DURING HEAVY RAIN THE WIPERS SUDDENLY STOPPED IN THE EXTENDED POSITIION PARTICALLY BLOCKING MY VIEW OF THE HIGHWAY. I PULLED OVER AND COULD ONLY RETURN THE WIPER BLADES TO THE HOME POSITION AND THEY WOULD NOT WORK AT THIS POINT. TOOK TO MY DEALER AND IT WAS FOUND THAT THE WIPER TRANSMISSION HAD FAILED. GMC HAS ISSUED A RECALL ON EARLIER MODEL YEARS OF THE SAME MAKE AND MODEL VEHICLE. DEALER CONFIRMED THAT THE FAILURE WAS SAME AS BEING REPORTED ON RECALLED VEHICLES. HOWEVER, THE 2016 MODEL YEAR OF THE GMC TERRAIN IS NOT PART OF THE RECALL AT THIS TIME. FROM RESEARCH I HAVE DONE, THE WIPER TRANSMISSION ON MY VEHICLE IS THE SAME DESIGN AS THE VEHICLES INVOLVED IN THE RECALL. ALTHOUGH AN ACCIDENT WAS NOT A PART OF THIS FAILURE, IT COULD HAVE BEEN AS I WAS DRIVING ON A BUSY INTERSTATE HIGHWAY AT THE TIME AND IT WAS RAINING HARD. COPY OF DEALER INVOICE FOR WORK PERFORMED IS ATTACHED WHICH SHOWS THAT THIS WAS A WIPER TRANSMISSION FAILURE. I UNDERSTAND THAT THEIR HAVE BEEN COMPLAINTS OF OTHER FAILURES FOR THE 2016 MODELS AND WANTED TO ADD MY FAILURE TO THE LIST.

THE WHOLE INFOTAINMENT SYSTEM, INCLUDING BACKUP CAMERA AND NAVIGATION, IS NOT FUNCTIONING CORRECTLY. ACCORDING TO REPORTS FROM THE GMC DEALERSHIP AND FROM ONLINE BLOGS, THIS IS A WELL KNOWN SYSTEMIC PROBLEM THAT GM IS NOT ADDRESSING. SAFETY ISSUES: 1. THE BACKUP CAMERA DOES NOT WORK CORRECTLY. WHEN I PUT CAR IN REVERSE THE SCREEN STAYS BLACK WITHOUT ANY VIEW OF THE AREA BEHIND THE VEHICLE.. THIS IS DANGEROUS IN ANY VEHICLE, BUT ESPECIALLY IN THE GMC TERRAIN THAT IS FULL OF BLIND SPOTS. 2. THE RADIO COMES ON SPONTANEOUSLY DESPITE BEING TURNED 'OFF'. THE VOLUME DOES NOT RESPOND TO THE VOLUME CONTROL KNOB. THE RADIO DOES NOT TURN OFF AFTER PRESSING THE ON/OFF CONTROL. TRYING TO DEAL WITH THIS RADIO WHILE DRIVING IS EXTREMELY DISTRACTING AND DANGEROUS. THE PROBLEM STARTED ON 10/01/18 AND HAS NOT RESOLVED ON ITS OWN. MY GMC DEALER HAS SEEN A LOT OF SIMILAR PROBLEMS IN THIS VEHICLE MODEL.

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT WHEN THE KEY WAS REMOVED FROM THE IGNITION SWITCH, THE ENGINE DID NOT SHUT DOWN. THE CONTACT HAD TO INSERT THE KEY INTO THE IGNITION SWITCH SEVERAL TIMES TO SHUT OFF THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

WHEN DRIVING THE CAR WILL NOT RESPOND CORRECTLY TO THE ACCELERATOR, DELAYED RESPONSE. THE CAR WILL ALSO NOT SHIFT CORRECTLY (AS THOUGHT YOU ARE SHIFTING MANUALLY). WHILE DRIVING THE VEHICLE'S GAUGES WILL JUMP UP AND DOWN FOLLOWED BY THE CHECK ENGINE LIGHTS COMING ON. CAR WILL THEN GO INTO REDUCED POWER MODE. WHEN PRESSING ON THE ACCELERATOR THE ENGINE WILL REV AND THEN THE CAR SLAMS DOWN INTO 2ND GEAR. THE CAR HAS BEEN IN A GMC CERTIFIED GARAGE 7 TIMES AND OUT OF SERVICE WHILE IN THE GARAGE 40 DAYS AND COUNTING. NUMEROUS ATTEMPTS AT REPAIR HAVE OBVIOUSLY BEEN UNSUCCESSFUL. GM IS REFUSING TO BY THE CAR BACK BECAUSE I BOUGHT IT AT PREMIER CHEVROLET GMC IN MORGANTOWN, WV USED WITH 27,768 MILES ON 2/5/17.

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE THE DRIVER WAS AT A STOP SIGN AND MAKING A RIGHT TURN, THE FRONT AND REAR PASSENGER SIDE TIRES EXPLODED. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS REPAIRED BY THE CONTACT WHO REPLACED THE TIRES. THE VEHICLE WAS TAKEN TO ED MORSE MAZDA GMC BUICK OF PORT RICHEY (10237 US-19, PORT RICHEY, FL 34668, (888) 852-6523) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED AND THE REAR SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

THE TIRES ON THE CAR LOSE AIR PRESSURE VERY QUICKLY, EVEN WHEN THE CORRECT AMOUNT OF AIR PRESSURE IS ADDED. THE CAR CAN SET IN THE GARAGE FOR A FEW DAYS AND ONE TIRE MAY HAVE LOW AIR PRESSURE AND I FILL IT UP TO 32 PSI. A WEEK OR LESS LATER, ANOTHER TIRE WILL HAVE LOW AIR PRESSURE AND SO ON. THIS IS HAS NEVER HAPPENED BEFORE WITH OTHER GM SUV'S I'VE OWNED.

2016 GMC TERRAIN WILL SHOW THE CHECK ENGINE, TRACTION CONTROL AND SERVICE STABILITRAK LIGHTS AFTER GAUGES JUMP UP AND DOWN. VEHICLE WILL THEN GO INTO NEUTRAL AND THEN SUDDENLY SLAM INTO 2ND GEAR. THIS OCCURS AT HIGH RATES OF SPEED ON THE INTERSTATE, AS WELL AS, NORMAL ROADS. THE VEHICLE WILL THEN STAY IN 2ND GEAR AND WILL NOT GO INTO ANOTHER GEAR WHEN IT IS PLACED IN MANUAL EITHER. SOMETIMES, AFTER RESTARTING SEVERAL TIMES, IT WILL DRIVE NORMALLY. OTHER TIMES, IT WILL NOT START ONCE IT IS TURNED OFF. I HAVE HAD IT TO THE GARAGE FIVE TIMES IN THE LAST MONTH. THE STARTER WIRE AND STARTER RELAY HAVE BEEN REPLACED, LOOSE GROUND WIRE TIGHTENED, AND THE ECM REPLACED YET THE CAR CONTINUES TO REPEAT THE SAME CYCLE. CAR CURRENTLY HAS 53,300 MILES ON IT.

STEERING WILL NOT RETURN TO CENTER UNDER HARD ACCELERATION. TESTED CHEVEY EQUINOX WITH V-6 AND HYDRAULIC STEERING SYSTEM PRODUCED THE SAME RESULTS. THIS IS A SEVERE SAFETY PROBLEM WHEN INEXPERIENCED DRIVER OPERATES VEHICLE AS THE VEHICLE CONTINUES IN THE DIRECTION OF THE TURN. THESE VEHICLES ARE VERY QUICK ADD CAN CAUSE SEVERE DAMAGE TO VEHICLES/PEDESTRIANS IF NOT AWARE OF THIS PROBLEM. AT PRESENT DEALER HAS NOT REPAIRED/SOLVED PROBLEM AND STATED IT IS NOT THAT SEVERE.OF A PROBLEM