2012 GMC TERRAIN Complaints

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE THE VEHICLE WAS AT A STOP LIGHT, IT STALLED. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE CONTACT ALSO MENTIONED THAT THE OIL CONSUMPTION WAS HIGH. EVERY 1,800 MILES, OIL NEEDED TO BE ADDED TO THE VEHICLE AND AN ABNORMAL NOISE WAS DETECTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN WAS FAILING AND A MOTOR FLUSH WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.

WHILE DRIVING A SHORT DISTANCE ON A CITY STREET I HEARD A THUD FOLLOWED BY A GRINDING NOISE AND LACK OF POWER. VEHICLE WAS TOWED TO A TRUSTED MECHANIC THAT I HAVE KNOWN AND USED FOR YEARS. DIAGNOSED WITH A CRACK IN THE TRANSFER CASE. MECHANIC HAD DIFFICULTY FINDING A PART AND WAS INFORMED BY SOMEONE AT THE GMC DEALER THAT THIS PART WAS ON BACK ORDER BECAUSE OF AN ISSUE KNOWN BY GMC BUT A RECALL HAD NOT BEEN ISSUED. NEW PART WOULD NOT BE AVAILABLE FOR OVER A MONTH AND REPAIRS WERE NEEDED SINCE IT IS MY PRIMARY VEHICLE. A USED PART WITH A WARRANTY WAS FOUND AND WAS INSTALLED FOR A TOTAL OF $1500. VEHICLE POWER TRAIN WARRANTY WAS EXPIRED. LESS THAN 3 MONTHS AFTER TRANSFER CASE WAS REPLACED WITH A USED PART - THE REPLACEMENT PART CRACKED IN THE SAME EXACT SPOT AS THE ORIGINAL. LUCKILY, THE PART WAS STILL COVERED BY A WARRANTY BUT LOCAL MECHANIC RECOMMENDED DIAGNOSIS BY DEALER TO DETERMINE IF THERE IS AN ISSUE WITH THE TRANSMISSION. CONTACTED GMC TO SEE IF THEY WERE AWARE OF THE ISSUE AND THEY SAID THEY WERE NOT.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 60 MPH IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY BECAME INOPERABLE. THE FAILURE CAUSED A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,885.

WHILE DRIVING IN THE RAIN IN ATLANTA OUT OF TOWN OUR WINDSHIELD WIPER BLADES STOPPED WORKING. I AM REFERRING TO OUR FRONT WINDSHIELD WIPER BLADES STOPPED WORKING IN A STORM WHILE WE WERE OUT OF TOWN. WE BOUGHT RAINX AND MADE IT HOME SAFELY, THANK GOD. WE TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THEY CHARGED ME TO REPLACE THE WIPER MOTOR .

I WAS DRIVING MY 2012 GMC TERRAIN AND AS SOON AS I SLOWED DOWN OR STOPPED MY CAR WOULD SHUT OFF AND I WOULD HAVE TO TRY TO RESTART IT. FORTUNATELY, I MADE IT HOME WITHOUT HAVING TO STOP. AS I WAS TURNING IN MY DRIVEWAY IT SHUT OFF AGAIN. ONSTAR SUGGESTS IT MAY BE A TIMING ISSUE. HELP! I TOOK IT TO THE DEALERSHIP TO GET A NEW BATTERY AND WHEN I GOT MY CAR BACK THE FUEL SENSOR WAS NOT WORKING. IT WAS WORKING BEFORE THEY GOT IT AND GMC COLLIERVILLE REFUSED TO FIX IT.I CAN'T AFFORD ALL THESE MAJOR REPAIRS AND WILL NOT BY ANOTHER IF GMC DOES NOT RESOLVE THE CONSUMER'S ISSUES.

MY CAR JERKS AND STALLS WHEN IDLING AND MY FOOT IS ON THE BRAKE. I HAVE TO PUT THE CAR IN NEUTRAL OR SHUT IT OFF AND RESTART ALTOGETHER WHEN AT A STOP LIGHT OR WHEN I WILL BE DOING ANY STOPPING. IF NOT, THE CAR JERKS AND STALLS. THIS HAPPENED IN DOWNTOWN NASHVILLE, TN! VERY DANGEROUS! REDUCED POWER NOTIFICATION LIGHT CAME ON AS WELL. I HAVE HAD IT IN THE SHOP MULTIPLE TIMES AND THEY ALL SAY IT IS FROM EXCESS OIL CONSUMPTION. HAVE ALREADY HAD THE TIMING CHAIN REPLACED DUE TO SAID OIL ISSUE. DRIVING THIS CAR WITH MY KIDS IS EXTREMELY DANGEROUS. WHY IS THERE NOT A RECALL ON THIS? THIS HAS BEEN AN ONGOING ISSUE WITH MY CAR SINCE LATE 2015.

2.4 ECOTEC ENGINES EXCESSIVE OIL CONSUMPTION AFFECTS THOUSANDS OF GMC/CHEVY CONSUMERS VEHICLES 2011-2013. ALTHOUGH IN FINAL STAGES OF CLASS ACTION, GMC CONTINUES TO DENY THE SERIOUS NATURE OF THE PROBLEM. OIL INDICATOR DOES NOT ILLUMINATE, ENGINES BLOWN, FAILED CATALYTIC CONVERTERS, REAR MAIN SEALS, TIMING CHAINS AND MORE. NOT ONLY A HUGE FINANCIAL IMPACT FOR OWNERS BUT ALSO A SERIOUS SAFETY ISSUE. GMC SUGGESTS A PISTON RING FAILURE BUT ONLY OFFERS RESOLUTION TO VERY FEW OWNERS. PLEASE CONSIDER A RECALL ON THESE VEHICLES. YOU WILL FIND MORE INFORMATION HERE: HTTPS://TOPCLASSACTIONS.COM/LAWSUIT-SETTLEMENTS/CONSUMER-PRODUCTS/AUTO-NEWS/857897-GM-CLASS-ACTION-SAYS-CHEVROLET-EQUINOX-SUVS-BURN-OIL-ALARMING-RATE/ AND HERE: HTTPS://WWW.FACEBOOK.COM/GROUPS/174877126561662/ AND SO MUCH MORE ONLINE. PLEASE CONSIDER A RECALL. THE CLASS ACTION IS NOT FOR THE BENEFIT OF THE CONSUMERS.

THE VEHICLE HAS EXCESSIVE OIL CONSUMPTION. I HAVE TO KEEP ADDING MOTOR OIL A COUPLE WEEKS AFTER DOING OIL CHANGE.

TAKATA RECALL MY CAR HAS BEEN THROWING A ENGINE POWER REDUCED AND SERVICE STABIL TRAK LIGHT. I HAVE HAD IT IN THE SHOP FIVE TIMES NOW, AFTER REPLACING A COOLANT SENSOR WHICH IS A CODE IT THROUGH, IT HAS THROWN THREE PEDAL SENSORS, AFTER REPLACING IT THE FIRST TIME THE MECHANIC PLACE TOLD ME THE PEDAL WAS BAD, SENT IT BACK REPLACED IT AGAIN AND THE LIGHT CAME BACK ON. THIS HAS BEEN GOING ON SINCE THE BEGINNING OF MAY AND STILL NOT RESOLVED. I HAVE READ SEVERAL OTHER PEOPLE POST ABOUT THIS ON THEIR TERRAINS.

AT 77,894 MILES, & ABOUT 3,000 MILES INTO PREVIOUS OIL CHANGE, THE CAR SHUT OFF WHILE MY WIFE WAS DRIVING WITH OUR CHILDREN IN THE CAR AND STOPPED IN THE MIDDLE OF THE ROAD. SEVERAL ATTEMPTS TO RE-START THE ENGINE WERE UNSUCCESSFUL. PRIOR TO THIS THERE WAS NO WARNING SIGNS OF ISSUES SUCH AS CHECK ENGINE LIGHT, ODD NOISE, ETC. THE CAR DID NOT ALLOW TIME FOR THE VEHICLE TO DRIFT OFF THE MAIN ROAD AND CREATED A RISK OF POTENTIAL COLLISION WITH OTHER VEHICLES. LUCKILY THIS OCCURRED IN A RESIDENTIAL AREA AND NOT ON THE HIGHWAY A FEW MINUTES EARLIER. WE HAD THE VEHICLE TOWED TO MY CERTIFIED MECHANIC AND UPON INSPECTION IDENTIFIED THERE WAS NO OIL IN THE CAR. THERE IS NO SIGN OF OIL LEAKAGE, AND THE OIL HAD BEEN CHANGED AND TOPPED OFF LESS THAN 3000 MILES PRIOR TO THIS. APPROX. 2 YEARS PRIOR, WE RECEIVING THE BULLETIN & TOOK THE VEHICLE TO THE GMC DEALER, CORAL SPRINGS AUTO MALL TO CONDUCT A OIL CONSUMPTION TEST. THE SERVICE ADVISOR CHECKED THE DIPSTICK UPON MY RETURN AS INSTRUCTED 2000 MILES LATER & ADVISED IT "APPEARED" THAT MY CAR DID NOT HAVE THE ISSUE. REMEMBERING THIS INSTANCE, 2 YEARS LATER, WHILE STILL WITHIN THE SPECIAL COVERAGE WARRANTY PARAMETERS, I HAD THE CAR TOWED BACK TO CORAL SPRINGS AUTO MALL GMC FOR THE REPAIR. I AM NOW BEING TOLD BY BOTH THE SERVICE MANAGER AND GMC CUSTOMER CARE AGENT THAT SINCE I DID NOT BRING THE VEHICLE IN SOONER, THEY WILL NOT HONOR THE COVERAGE, HOWEVER THEY DO HAVE RECORD OF THE INSPECTION ON 06/06/17 BUT THE ADVISOR DID NOT UPDATE THE TICKET WITH RESULTS. I AM ALSO TOLD THAT BASED ON LOYALTY WITH THE DEALER, THEY COULD HONOR THE COVERAGE, HOWEVER SINCE I DO NOT SERVICE MY CAR THERE, I HAVE NO LOYALTY IN ORDER FOR THEM TO HONOR THE CLAIM AND REPAIR THE VEHICLE. THEY QUOTED $5,800 TO REPLACE AN ENGINE THEY KNOW TO BE FAULTY. DUE TO "LACK OF LUBRICATION" CAUSED BY EXCESSIVE OIL CONSUMPTION THE ENGINE HAS SIGNIFICANT INTERNAL DAMAGE.