2012 GMC TERRAIN Complaints

CAR JERKS AND STALLS WHEN IDLING AND FOOT ON THE BRAKE. HAVE TO PUT THE CAR IN NEUTRAL WHEN AT A STOP LIGHT OR SIGN. IF NOT, THE CAR JERKS AND STALLS. THIS STARTED HAPPENING LAST MONTH. REDUCED POWER NOTIFICATION LIGHT CAME ON TODAY ALONG WITH THE ENGINE LIGHT.

EXCESSIVE OIL CONSUMPTION AT LESS THAN 65,000 MILES, WARNING LIGHTS DO NOT ACTIVATE TO INDICATE A PROBLEM. NEXT THE TIMING CHAIN BROKE AND WAS REPAIRED, NOW THE CATALYTIC CONVERTER NEEDS REPLACEMENT. ALL RESULT OF OIL CONSUMPTION AND IS A WIDELY KNOWN ISSUE AFFECTING THOUSANDS OF 2010-2013 GMC TERRAINS IN THE US BUT GMC WILL NOT HELP OR TAKE RECALL ACTION. A CLASS ACTION LAWSUIT IS UNDERWAY, BUT IT WON'T BE APPROVED UNTIL OCT 2019 (STATE OF FL), TWO OTHERS ON A STAY (IL AND CA) UNTIL FL IS FINALIZED. I PURCHASED MY VEHICLE USED WITH A SALVAGE TITLE. THE OIL PROBLEM IS IN NO WAY CONNECTED WITH THE SALVAGE TITLE (REAR END DAMAGE, AND CERTIFIED BY STATE AS SAFE). GMC MAILED ME A SPECIAL COVERAGE LETTER DATED MAY 2017 BUT THEY WON'T HONOR IT BECAUSE I DID NOT PURCHASE FROM A GMC DEALER OR HAVE MY ROUTINE MAINTENANCE AT GMC SERVICE. IN FACT WHEN I RECEIVED THE LETTER I FOLLOWED THE INSTRUCTIONS AND CONTACTED A LOCAL GMC SERVICE BUT THEY CALLED ME BACK TELLING ME THEY ARE CANCELLING THE APPOINTMENT BECAUSE WHEN THEY LOOKED UP MY VIN AND SAW IT IS A SALVAGE TITLE. I TOLD THEM I HAVE THE LETTER FROM GM DATED MAY 2017 BUT THEY TOLD ME I SHOULD NOT HAVE RECEIVED THE LETTER, THAT I DON'T QUALIFY. THE LETTER READS IN PART: "GMC IS PROVIDING OWNERS WITH ADDITIONAL PROTECTION FOR THE CONDITION, IF THIS CONDITION OCCURS WITHIN 7 YEARS AND 6 MONTHS OR 120000 MILES THE CONDITION WILL BE REPAIRED AT NO CHARGE." PLEASE SEE TESTIMONIALS HERE FROM AFFECTED CONSUMERS: TERRRAIN-EQUINOX OIL CONSUMPTION RECALL: HTTPS://WWW.FACEBOOK.COM/GROUPS/174877126561662/ HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2019/GM-OIL-CONSUMPTION-LAWSUIT.SHTML HTTPS://WWW.CLASSACTION.ORG/BLOG/SETTLEMENT-REACHED-IN-CLASS-ACTION-OVER-CHEVY-EQUINOX-GMC-TERRAIN-OIL-CONSUMPTION-HERE-ARE-THE-DETAILS THESE ARE FAMILY VEHICLES AND THEY ARE UNSAFE. PLEASE HELP.

DRIVING IN A RAIN STORM AND THE BUSHING CAME OFF TO RELEASE THE TRANSMISSION ARM COULD NOT SEE TO DRIVE , HAD TO DRIVE 3 HOURS FROM HOME WITHOUT WIPERS IN THE RAIN

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR WAS FLASHING AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A CERTIFIED INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSORS NEEDED TO BE CHECKED DUE TO EXCESSIVE OIL BURNING. THE CONTACT REQUESTED THE DIAGNOSIS IN WRITING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

SEVERAL TIMES IN 3 YEARS, THE DEALERSHIP CAN NOT DUPLICATE THE PROBLEM LOSS OF POWER STARTS RUNNING SLOW, WONT GO OVER 20 MPH, CHECK STABILITY LIGHT COMES ON, CHECK ENGINE LIGHT STARTS BLINKING, ACTS LIKE MISFIRE OR NO FUEL IN VEHICLE, STARTS ANYWHERE AT ANY TIME, VERY UNSAFE AND SCARY. AT LEAST TAKEN TO A CERTIFIED DEALERSHIP 7 OR 8 TIMES AND EVERY TIME THEY DO SOMETHING DIFFERANT , YET THE PROBLEM PERSISTS! THE VEHICLE CAN BE STATIONARY AT RED LIGHT AND BIG OR WHILE DRIVING GOING 45 OR 65 AND DROP TO 20 MPH AND NOT WANT TO GO, I PUSH THE GAS PADDLE TO FLOOR AND IT DOES NOTHING. THIS HAS BEEN INTERMEDIATE AND A PROBLEM SINCE MONTH 3 OF BUYING MY VEHICLE. THIS IS NOT SAFE AND THE DEALERSHIP HAS BASICALLY GIVIN UP ON ME AND MY VEHICLE.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHEN THE VEHICLE WAS STARTED, THE ENGINE BEGAN TO RUMBLE AND QUIVER. WHILE IN DRIVE, THE RUMBLING IN THE ENGINE PERSISTED AND THE VEHICLE SHUT OFF WHILE STOPPED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ONCE IT SHUT OFF. THE VEHICLE WAS TAKEN TO SCHEPEL BUICK GMC (3209 W LINCOLN HWY, MERRILLVILLE, IN 46410, (219) 488-9836) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN ACTUATORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

IN JUNE 9, 2019 MY ENGINE LIGHT CAME ON IN PARK IN MY DRIVEWAY. JUNE 10, 2019 I TOOK MY TERRAIN IN FOR SERVICE AND TO HAVE THE ENGINE LIGHT LOOKED AT CAVENDER WEST IN SAN ANTONIO, TX. WHERE I PURCHASED THE VEHICLE IN DECEMBER 31,2018. CAVENDER CALLED TO INFORM US THAT THE TIMING CHAIN WAS BAD. I DID SOME RESEARCH BECAUSE A VEHICLE WITH 60,000 MILES ON IT SHOULDN'T HAVE A BAD TIMING CHAIN, I WOULDN'T THINK. I HAVE CALLED BOTH CAVENDER AND GM WITH NO HELP. I HAVE READ NUMEROUS COMPLAINTS FOR THE SAME ISSUE. I HAD FILED A CASE WITH GM ABOUT THIS KNOW PROBLEM THAT STILL CONTINUES. GM IS VERY WELL AWARE OF THE PROBLEM. I THINK THIS TIMING CHAIN NIGHTMARE SHOULD BE RECALLED.

MY WINDSHIELD WIPERS QUITE WORKING IN THE MIDDLE OF A DOWNPOUR WHILE ON THE INTERSTATE. I TOOK IT TO THE DEALERSHIP AND THERE CHARGING ME A $200 DEDUCTIBLE TO REPAIR THIS ISSUE THAT HAS AFFECTED MILLIONS OF VEHICLES. MY HUSBAND ALMOST CRASHED INTO ANOTHER CAR WHILE TRYING TO PULL OVER ON THE SHOULDER. WE WERE LEFT SITTING IN A STORM FOR OVER 2 HOURS WAITING FOR THE WEATHER TO CLEAR UP. THIS IS A HUGE SAFETY RISK.

TIMING CHAIN BROKE AT 63,000 MILES PROBABLY DISTROYING THE ENGINE. IT WAS ON A HIGHWAY AND IN MOTION.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 60 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO MCGOVERN BUICK GMC (LOCATED AT 2806, 150 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 439-4362) WHERE THE WINDSHIELD WIPER MOTOR WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 95301890184. THE APPROXIMATE FAILURE MILEAGE WAS 64,848.