2013 GMC TERRAIN Complaints

View complaints related to 2013 GMC TERRAIN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 350 complaints submitted for the 2013 GMC TERRAIN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 GMC TERRAIN
    - BEMIDJI, MN

    IN AUGUST, 2019 I HAD THE OIL CHANGED AND WHEN I WEN TO LEAVE THE PARKING LOT AND PUT THE CAR IN REVERSE THE CAR SPUTTERED AND THE ENGINE STALLED. THIS HAPPENED SEVERAL TIMES. I THEN BROUGHT IT TO A DEALERSHIP. THEY REPLACED THE TIMING CHAINS AND ACTUATORS ($1,416.60). TWO DAYS AGO THERE WAS A TICKING SOUND AND THEN WHILE I WAS IN GEAR (DRIVE) WAITING FOR THE GARAGE TO OPEN, THE CAR STARTED TRYING TO "BUCK" FORWARD WHILE I HAD MY FOOT ON THE BRAKE. I CALLED THE DEALERSHIP AND WAS TOLD THAT THIS MODEL WITH LOTS OF MILES (UNDER 70,000) TEND TO BURN OIL. I ADDED A SIGNIFICANT AMOUNT OF OIL (NONE ON DIP STICK) AND NOW THE VEHICLE IS RUNNING FINE. WHY IS THIS CAR BURNING SO MUCH OIL? I HAVE NEVER HAD A CAR BURN OIL AND TO BE TOLD BY A DEALERSHIP AFTER IT WAS SUPPOSEDLY FIXED THAT BURNING OIL IS NORMAL IS DISTURBING AS IS THE UNRELIABILITY OF THE CAR. WILL IT BUCK AGAIN OR DIE AGAIN?

    Source: NHTSA WEB SITE
  • 2013 GMC TERRAIN
    - SAN PEDRO, CA

    WHILE MODERATELY ACCELERATING FROM A STOP OR WHILE IN MOTION, THE TRANSMISSION SLAMS INTO A FORWARD GEAR WITH A LOUD NOISE AND JERK. THIS IS AN ALL WHEEL DRIVE VEHICLE.

    Source: NHTSA WEB SITE
  • 2013 GMC TERRAIN
    - JOHNSTON CITY, IL

    THE CAR STARTED TO "BUCK" AND MAKING A TAP TAP TAP NOISE LIKE A LIFTER TAPPING WHILE DRIVING TO WORK. WHEN I GOT OUT OF THE VEHICLE, SOMETHING SMELLED HOT. CHECKED UNDER THE HOOD AND THERE WAS NOTHING WET OR STEAMING. NO CHECK LIGHTS EVER CAME ON. LATER AT LUNCH, I LEFT AND THE TAPPING NOISE WAS LOUDER AND THE HEAT GAUGE INCREASED FAST. I STOPPED AT A REPAIR SHOP. WHILE I WAITED I CHECKED THE OIL. THERE WASN"T ANY!!! AT ALL. THE DIPSTICK WAS MILKEY. THE OIL FILL CAP WAS WET INSIDE AND MILKEY. UNDERNEATH MY CAR WAS COVERED IN FRESH OIL. IT WAS DETERMINED TO BE A BUSTED REAR MAIN SEAL. 4 QTS OF OIL ADDED SO I COULD GET HOME. MY MECHANIC CONFIRMED THE DIAGNOSIS. HE WAS SHOCKED. HE FOUND GM BULLETIN 14882 ONLINE. WHAT IS DESCRIBED IN THAT VIDEO IS EXACTLY WHAT HAPPENED. WE HAD A SUDDEN HARD FREEZE X 3 DAYS. THE PVS CONNECTION AT THE INTAKE WAS FULL OF WATER. WHEN THAT FROZE, IT BLEW OUT THE SEAL. MY CAR HAS 88,000 MILES ON IT. THERE ARE VIDEOS AFTER VIDEOS ONLINE OF THE SAME ENGINE DOING THIS EXACT SAME THING. I CALLED GM. THE BEST THEY COULD DO IS TELL ME TO REPORT TO YOU.

    Source: NHTSA WEB SITE
  • 2013 GMC TERRAIN
    - BANGOR, ME

    THE ENGINE STALLED OUT AND DIED. UPON GETTING NEW ENGINE THE VEHICLE STALLS OUT INTERMITTENTLY. CHANGES OF SOLENOID'S BUT PROBLEM PERSISTS. THIS CAN HAPPEN WHEN VEHICLE IS STATIONARY OR WHILE DRIVING IN MOTION.

    Source: NHTSA WEB SITE
  • 2013 GMC TERRAIN
    - CARL JUNCTION, MO

    TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT'S WIFE HEARD A GRINDING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO STATED THAT THERE WAS A LARGE HOLE IN THE TRANSFER CASE AND THE TRANSMISSION FAILED. THE CERTIFIED MECHANIC STATED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 GMC TERRAIN
    - CHARLOTTE, NC

    TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE THE VEHICLE WAS STOPPED IN THE DRIVE GEAR, IT SHUT OFF AND THEN RESTARTED WITHOUT WARNING. IN ADDITION, WHEN THE KEY WAS RELEASED FROM THE IGNITION, THE VEHICLE MOVED. FURTHERMORE, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE TRANSMISSION CONTROL MODULE AND TORQUE CONVERTER WARNING MESSAGES WERE DISPLAYED. THE VEHICLE WAS TAKEN TO WILLIAMS BUICK GMC (8201 SOUTH BLVD, CHARLOTTE, NC 28273, (704) 697-1600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 136,059.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 GMC TERRAIN
    - RICHMOND, VA

    WHEN I USE HEAT IN MY CAR FOR SOME REASON IT CUTS ITS SELF BACK ON .I CAN TURN THE HEAT OFF AND ITS DOES CUT OFF WHEN I PRESS OFF.THE PROBLEM IS WHEN I TURN OFF MY CAR AND TURB IT BACK ON LATER IN THE DAY ,THE HEATS CUTS ITS SELF BACK ON BUT THE SYSTEM IN THE CAR SHOWS THAT THE HEAT IS OFF ,SO THERE IS NO WAY FOR ME TO TURN THE HEAT OFF IF THE SYSTEM INDICATES THAT ITS IS ALREADY OFF , THE ONLY WAY I CAN ACTUALLY CAN GET THE HEAT TO TUN OFF IS TO TURN ON THE AIR FOR ABOUT 30 SECONDS AND THEN TURN IT OFF

    Source: NHTSA WEB SITE
  • 2013 GMC TERRAIN
    - CLEVELAND HEIGHTS, OH

    WHILE IN MOTION THE CAR IS RANDOMLY SHUTTING OFF THE ENGINE WHILE IN MOTION ON A CITY STREET BUT WILL IMMEDIATELY START BACK UP ONCE TURNING THE IGNITION BACK ON. THIS ISSUE ALSO CAUSED MY CHECK ENGINE LIGHT TO COME ON AND AFTER DOING A DIANOSTICS IT TURNS OUT THAT THE INTAKE VALVE SOLENOID THAT WENT BAD. AFTER REACHING OUT TO SEVERAL MECHANICS AND GMC DEALERS THEY'VE TOLD ME THAT THIS IS A COMMON ISSUE WITH MY CAR TYPE. ANOTHER ISSUE THEY MENTIONED IS THAT IF YOU REPLACE ONE AND NOT THE OTHER, MORE THAN LIKELY THE ISSUE WILL OCCUR AGAIN.

    Source: NHTSA WEB SITE
  • 2013 GMC TERRAIN
    - FOREST PARK, GA

    TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL AND FIVE QUARTS HAD TO BE REPLACED CONSTANTLY. THE CONTACT SPOKE WITH HENNESSY BUICK GMC 1 (7261 JONESBORO RD, MORROW, GA 30260, (844) 240-2177) AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT THEN WENT TO AN INDEPENDENT MECHANIC AND HAD THE ENGINE REPLACED WITH AN ENGINE FROM ANOTHER GMC VEHICLE AT THE COST OF $3,300. THE ENGINE FAILURE CONTINUED AFTER THE REPLACEMENT. THE CONTACT BELIEVED THAT THERE WAS A DEFECT WITH THE ENGINE, WHICH WAS CAUSING AN OVERCONSUMPTION OF OIL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 GMC TERRAIN
    - RICHMOND, VA

    I HAVE HAD MY 2013 GMC TERRAIN FOR 3 YEARS AND IT HAS PROBLEMS WITH THE OIL CONSUMPTION, STARTING, TRACTION LIGHT COMES ON BY ITSELF AND TRUCK CUTS OFF WITHOUT WARNING. THIS STARTED SEVERAL WEEKS AGO. OIL, IT CONSUMES LARGE AMOUNTS OF OIL BETWEEN THE OIL CHANGES. I CHECK THE DIGITAL OIL DISPLAYS, THAT SHOW HOW MUCH OIL REMAINS, AND IT CAN GO FROM 80% REMAINS TO 70% REMAINS IN A MATTER OF DAYS. ICUTTING OFF, THIS HAPPENS AT RANDOM TIMES. WHEN I DRIVE, IT LOOSES POWER AND CUTS OFF IN THE MIDDLE OF THE STREET. NO WARNING AT ALL. THIS IS VERY SCARY ESPECIALLY WITH MY CHILDREN IN THE CAR. IT WILL LOOSE POWER AND NOT ACCELERATE AND I HAVE HAD DRIFT TO THE SHOULDER OF THE ROAD. I AM SCARED IT WILL DO THIS ON THE HIGHWAY WHEN DRIVING AT HIGH SPEEDS. STARTING, MY SUV CAN START WITH NO PROBLEM AND I CAN DRIVE TO THE STORE 5 MINUTES AWAY AND IT WILL NOT START WHEN I RETURN. I TRY STARTING IT 5 TIMES AND IT WILL FINALLY START. THIS HAS HAPPENED SEVERAL TIMES. IT WILL START IN THE MORNING WHEN I GO TO WORK OR TAKE KIDS TO SPORTS PRACTICE OR THEIR GAMES AND WHEN I LEAVE WORK WILL NOT START AFTER 8 HOURS. AFTER A 1-2 HOUR GAME, SAME THING OCCURS, IT WILL NOT START. I HAVE TAKEN IT FOR DIAGNOSIS, RECEIVED CODE AND HAD IT REPAIRED. AFTER A FEW DAYS, SAME THING HAPPENS. MY MECHANIC CAN NOT FIGURE OUT WHY THIS IS HAPPENING. MY TRACTION LIGHT HAS ALSO COME ON BY ITSELF, FOR NO REASON. THERE IS NO RECALL FOR THESE PROBLEMS BUT IT SHOULD BE BEFORE INNOCENT PEOPLE, AND FAMILIES ARE INJURED OR KILLED.

    Source: NHTSA WEB SITE