2010 GMC TERRAIN Complaints

WHEN DRIVING ON THE INTERSTATE IN A HEAVY DOWNPOUR OF RAIN, THE WINDSHIELD WIPERS FAILED. I ALMOST GOT INTO AN ACCIDENT WHEN TRYING TO PULL OFF THE HIGHWAY. THE WIPERS WILL SWIPE WHEN MANUALLY MOVED. I BELIEVE THAT THE ARM HAS BECOME DISCONNECTED FROM THE MOTOR. I'VE SEEN A LOT OF COMPLAINTS ABOUT THE WIPERS. IT SEEMS THERE SHOULD BE A RECALL ISSUED.

I HAVE HAD CAR SPEED UP ACCELERATE NOT ACCELERATE BURN OIL AND LOSS OF ENGINE POWER BODY THROTTLE AND MOBILE STABILIZER CODES AND IT'S UN SAFE I HAVE CHILDREN DEALERSHIP WIL NOT HONOR SO CALLED WARRANTY

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE STABILITRAK WARNING INDICATOR ILLUMINATED AND THE SPEED DECREASED TO 30 MPH. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.

WHEN IN MOTION STABILITRAK LIGHT COMES ON, I RECEIVE THE MESSAGE "ENGINE POWERING DOWN", CAR SLOWS DOWN TO 10 MILES AN HOUR. YOU MUST PULL OFF ON SIDE OF ROAD TURN CAR OFF WAIT APPROXIMATELY 60 SEC AND RESTART CAR. THIS IS SO UNSAFE I AM AFRAID TO TAKE IT ON EXPRESSWAYS. TOOK TO DEALERSHIP THEY CLAIMED IT WAS TIMING CHAIN AT COST OF $2000. GOT GM AND DEALERSHIP TO PAY PART OF COST. THEN WAS TOLD IT NEEDED A SERPENTINE BELT AT AN ADDITIONAL COST OF COURSE. PICKED CAR UP AND THE VERY NEXT MORNING THE CAR DID IT AGAIN. TOOK VEHICLE BACK TO DEALERSHIP AND AM NOW BEING TOLD IT NEEDS A THROTTLE BODY AT AN ADDITIONAL COST OF $400. CHECK ENGINE LIGHT HAS BEEN ON THE WHOLE TIME. DO THEY REALLY KNOW WHATS WRONG WITH IT OR JUST SHOOTING IN DARK WHILE I SPEND MORE MONEY. THIS IS A SAFETY HAZARD!! CAR WAS BROUGHT IN WHILE STILL UNDER WARRANTY FOR CHECK ENGINE LIGHT THEY WERE NEVER ABLE TO DIAGNOSE A PROBLEM.

THE REAR DOOR AIR LIFT WILL NOT STAY OPEN WHEN YOU PRESS THE BUTTON. ON 2 OCCASIONS I HIT MY HEAD BECAUSE I DID NOT KNOW IT HAD DROPPED DOWN WHEN I WAS LOADING AND UNLOADING GROCERIES. THE VEHICLE WAS PARKED IN A PARKING LOT AND IN MY GARAGE. IT WAS NOT RUNNING. I FOUND AN ENTIRE PAGE ON THE INTERNET OF MANY PEOPLE HAVING THE SAME ISSUES. IT IS CALLED THE TERRAIN FORUM.NET . THIS IS VERY DANGEROUS BECAUSE SOME PEOPLE HAVE SAID THEY HAVE HAD THEM DEAD FALL. PEOPLE COULD BE INJURED OR KILLED BY THE FORCE OF THIS DOOR COMING DOWN ON THEIR HEADS. GMC HAS RECALLS ON THIS PROBLEM WITH SOME OF THEIR OTHER CALLS BUT NOT THE GMC TERRAIN. I TALKED WITH THEM TODAY AND THEY SAID THEY HAVE NOT HAD ENOUGH COMPLAINTS TO HAVE A RECALL! HERE IS THE LINK TO THE TERRAIN FORUM HTTPS://WWW.GOOGLE.COM/SEARCH?SOURCEID=NAVCLIENT&AQ=&OQ=TERRAIN+FORUM&IE=UTF-8&RLZ=1T4ADFA_EN___US607&Q=GMC+TERRAIN+FORUMS+DISCUSSIONS+&GS_L=HP..3.0J0I22I30L4.0.0.0.18414...........0.ZC-SM_RUIMS#Q=LIFT+GATE+WILL+NOT+STAY+OPEN+ON+MY+2010+GMC+TERRAIN

IN MOTION. HIGHWAY AND STREET. THE DEFROST SYSTEM STOPPED BLOWING TO CLEAR THE WINDSHIELD AREA. IT WOULD BLOW INTO PASSENGER AREA EITHER COLD OR SO HOT YOU COULD HARDLY HOLD YOUR HAND IN FRONT OF THE VENT. WHEN YOU SHUT THE VEHICLE OFF YOU CAN READILY HEAR A KNOCKING SOUND FROM THE DASH FOR SEVERAL MINUTES. THE RADIO ALSO SHUT OFF ALONG WITH ALL THE RADIO ILLUMINATION INITIAL PROBLEM DATE: DEC 27, 2015. THE INABILITY TO DEFROST IS A CONTINUING PROBLEM TO PRESENT TIME.

WHILE STOPPED AT A TRAFFIC LIGHT, THE TRANSMISSION FAILED AND THE VEHICLE SWITCHED ITSELF INTO REVERSE, PROPELLING THE VEHICLE BACKWARDS ALMOST STRIKING THE VEHICLE BEHIND ME. THE ENTIRE TRANSMISSION REQUIRED REPLACEMENT AND SINCE IT WAS 52 MILES OVER THE WARRANTY PERIOD, GMC WOULD NOT WARRANTY IT. THE ISSUE THAT I AM ASKING YOU TO INVESTIGATE, IS GM'S RESPONSE TO ME WHEN I EXPLAINED THE TRANSMISSION FAILURE AND THE CAR PUTTING ITSELF IN THE REVERSE MODE. I HAD BEEN SPEAKING WITH ONE OF THE EXECUTIVE CUSTOMER SERVICE REPS WHO WORKS DIRECTLY FOR THE CEO OF GM, WENDY AND I WAS ABRUPTLY TOLD THIS TRANSMISSION FAILURE AND THROWING ITSELF INTO REVERSE IS NOT CONSIDERED A PROBLEM OR ISSUE WITH GM. I FEEL THAT IT IS A SERIOUS PROBLEM AND CONCERN WHEN THE PASSENGERS SAFETY IS AN ISSUE. I CANNOT BELIEVE THEIR ATTITUDE AND NON-ACTION OR EVEN CONCERN OVER THIS MATTER AS THIS COULD HAVE BEEN A TRAGIC OCCURRENCE, PARTICULARLY IF IT COULD HAVE BEEN PREVENTED BY THE MANUFACTURER, GM. I AM PREPARED TO TAKE THIS SITUATION TO ANY LEVEL AND AGENCY THAT I NEED TO AND I PURPOSELY KEPT THE OLD PARTS OF THE TRANSMISSION THAT FAILED. WE HAVE A POTENTIALLY DEADLY SITUATION HERE AND I AM UNABLE TO CONVINCE ANY ONE WITHIN GM OF THE SERIOUSNESS OF THIS SITUATION. THEREFORE, I AM ASKING FOR YOUR ASSISTANCE AS I AM CONVINCED THAT A THOROUGH FEDERAL INVESTIGATION IS APPROPRIATE AND I AM ALSO CONVINCED THAT GM IS "SWEEPING" THIS ISSUE UNDER THE CARPET AND WITHHOLDING THE TRUTH FROM THE CONSUMER. ANYTHING I CAN DO, PLEASE EMAIL ME OR CALL ME ANY TIME. THANKS FOR YOUR CONCERN AND ACTION. [XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF

I ORDERED THIS VEHICLE IN 12/2009 AND RECEIVED IT 2/2010. THERE HAVE BEEN SEVERAL RECALLS AND MOST RECENTLY I HAD TO REPLACE CAM SHAFT ACCUATORS AND HIGH PRESSURE FUEL PUMP TO THE TUNE OF $1800.00. MY WIFE WAS DRIVING HOME FROM WORK AND THE CAR WAS RATTLING AND VIBRATING LIKE IT HAD TWO FLAT TIRES. BEFORE THAT SHE INFORMED THAT THE SERVICE ENGINE AND STABILITRAK LIGHTS HAD COME ON. THERE IS A NOISE THAT RATTLES IN THE EXHAUST AND I HAVE HAD PROBLEMS WITH THE HEATER NOT WORKING IN THE COLD DAYS OF WISCONSIN. I AM HIGHLY DISAPPOINTED IN GMC, WHO RECEIVED A "BAIL OUT" NOW OWNERS OF THIS VEHICLE NEED A "BAIL OUT" FROM THIS TERRIBLE DESIGN OF A VEHICLE.

TAKATA RECALL - BOUGHT VEHICLE USED,IN PAST 2 YEARS HAVE GONE TO START TRUCK AN IT STUTTERS WHEN TRYING TO TURN IGNITION OVER.ALL LIGHTS ON DASH FLASH AND UPON STARTING A 2ND TIME ENGINE LIGHT COMES ON. I WORK IN AUTO COLLISION INDUSTRY AND READ WITH MY SCAN TOOL. EVERY TIME ITS LISTED AS FAULTY START.DIDN'T THINK ANY MAJOR WRONG,TILL I REAR ENDED SOMEONE AT ABOUT 35 DIRECT HIT. I HIT MY CHEST HARD ON STEERING WHEEL & HAVE WANTED TO GET RID OF TRUCK SINCE. I KNEW THE BAGS SHOULD'VE DEPLOYED AN FELT UNSAFE SINCE THEY DID NOT. NO RECALL LISTED,BUT THEN I SAW COBALT MAJOR RECALL AND IT SEEMS IDENTICAL TO MY VEHICLES ISSUE. CONTACTED GMC TO FIX,NOT COVERED. BUT SINCE WE DO SO MUCH BUSINESS AND IT SEEMS CONNECTED THEY WILL BE REPAIRING TOMORROW HOWEVER COBALTS RECALL REQUIRES. UNFORTUNATELY OTHERS MIGHT NOT BE SO LUCKY AS I.

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT NOTICED AN ABNORMAL NOISE AND NOTICED THAT THE TIMING CHAIN HAD FRACTURED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT NOTICED FUEL FUMES EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TIMING CHAIN, WATER PUMP, FUEL PUMP, PISTONS, SPARK PLUGS, GASKET AND MULTIPLE UNKNOWN PARTS NEEDED TO BE REPLACED. THE VEHICLE REPAIRED. HOWEVER, THE CONTACT STATED THAT WHILE REVERSING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.