2013 GMC TERRAIN Complaints

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE LOW OIL PRESSURE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CHRISTENSON CHEVROLET (9700 INDIANAPOLIS BLVD, HIGHLAND, IN 46322, (219) 924-3344) WHERE THE TIMING CHAIN, REAR MAIN SEAL, GASKET KIT, AND THERMOSTAT WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,809.

PLUGGED PCV ORIFICE IN INTAKE MANIFOLD CAUSING REAR MAIN OIL SEAL FAILURE WHILE DRIVING

WHILE EXITING OFF A HIGHWAY, THE CAR STALLED, IT WAS ONLY 2* FAHRENHEIT. IT STARTED AGAIN, BUT THE ENGINE RAN ROUGH. UPON GETTING TO THE DESTINATION, THERE WAS OIL UNDER THE VEHICLE. IT WAS TOWED TO A MECHANIC, AND HE DETERMINED THAT THE REAR MAIN SEAL FAILED. HE INVESTIGATED POSSIBLE CAUSES, AND CAME UP WITH A GM SERVICE BULLETIN # 14882. THE PVC SYSTEM FROZE, CAUSING THE SEAL TO FAIL. I'VE CALLED GM NUMEROUS TIMES AND ON ALL OCCASIONS I WAS TOLD "YOUR VIN NUMBER ISN'T COVERED BY THAT SERVICE BULLETIN"

"TAKATA RECALL" 2018 DECEMBER 22 I NOTICED MY ENGINE HAD A DEEP GROWL WHEN I WENT TO ACCELERATE, AFTER A WHILE IT WOULD QUIET DOWN. I CHECKED THE OIL AND THERE WAS NONE NOTICEABLE ON THE DIP STICK, NOR WAS THERE A WARNING ON MY CONSOLE TO ADD OIL. I ADDED OIL. I SCHEDULED AN OIL CHANGE ON 12/27 ( FIRST TIME ONE WAS AVAILABLE ) . I MENTIONED THE GROWL AND LACK OF OIL TO THE TECHNICIAN. HE STATED THAT THE 2013 TERRIAN WAS KNOWN TO HAVE OIL CONSUMPTION ISSUES AND TO CONTACT THE DEALER ASAP. SO I DID. AT THE DEAL ZIMBRICK - SUN PRAIRIE, WI THEY LOOKED UP MY VIN AND STATED THERE WERE NOT ISSUES RELATED TO MY VIN NUMBER. MY ONLY OPTION WAS TO REPLACE ENGINE PARTS AS NEEDED WHICH WOULD BE APPROX $3000 EXPENSE FOR ME OR KEEP OIL ON HAND AND MONITOR CLOSELY. I ASKED IF THERE WAS A WAY TO ESCALATE THIS ISSUE AND THEY SUGGESTED I LOOK UP THE GMC CUSTOMER SERVICE PHONE NUMBER ONLINE, AND CALL THEM SO I DID . I CALLED GMC CUSTOMER SERVICE AND STARTED CLAIM # 9-49-45955696, ON 12/27/2018 . I WAS TOLD THERE WAS A 2 DAY WAIT FOR A FOLLOW UP CALL. I WAS CONTACTED BY LOGIN FROM GMC ON 12/31/0218, HE LEFT A MESSAGE AND I TRIED TO CALL BACK BUT WE WERE UNABLE TO CONNECT UNTIL 1/3/2019 WERE WE DISCUSSED THE ISSUE AND HE CONNECTED ME WITH ZIMBRICK GMC EAST MADISON. LOGIN DID INFORM ME THERE WAS A GMC WARRANTY FOR THIS ISSUE THAT WAS IN AFFECT UNTIL 12/31/2018, SO I AM GLAD I CALLED IN MY CLAIM ON 12/27/2018. WITH THE FACT THAT I HAD JUST HAD A NEW OIL CHANGE I WAS ASKED TO PUT ON 2000 MILES AND THEN COME IN TO START AN OIL CONSUMPTION TEST. SO THIS IS WHERE I STAND. I SURE HOPE WITH ALL I HAVE BEEN SEEING ONLINE ABOUT OTHER PEOPLE WITH OIL CONSUMPTION ISSUES THAT GMC STANDS BEHIND THIS ERROR AND FIXES IT AT THEIR EXPENSE.

THE OIL CONSUMPTION IS HORRIBLE. I BELIEVE WITHIN 2000 MILES FROM 5QT TO 2QT. WE WERE ON THE ROAD AND THE CAR KEPT JERKING.

MY CAR IS CONSUMING OIL FASTER THAN NORMAL.MY CAR WAS RATTLING AND I TOOK IT TO MY MECHANIC, HE SAID THE GMC TERRAINS AND CHEVY EQUINOX IS CONSUMING MORE OIL THAN NORMAL. MY OIL INDICATOR SAID THE OIL WAS FINE, BUT HE SAID THE OIL WAS VERY LOW. HE TOLD ME TO CHECK THE OIL EVERY THREE TO FOUR WEEKS. HE ALSO GAVE ME TWO EXTRA QUARTS OF OIL. I HAVE NOTICED THAT MY CAR NEEDS AN OIL CHANGE QUITE OFTEN. WHEN I WAS DRIVING MY CAR, THE CAR WAS RATTLING AND WAS LURCHING FOWARD AT A STOP LIGHT, I THOUGHT IT WAS THE TRANSMISSION, BUT IT IS THE OIL BEING CONSUMED AT A HIGHER RATE THAN NORMAL.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING, THE ENGINE POWER REDUCED INDICATOR ILLUMINATED AND THE SPEED DRASTICALLY REDUCED. TAYLOR CHEVROLET (734-287-2600, LOCATED AT 13801 S TELEGRAPH RD, TAYLOR, MI 48180) INSPECTED THE VEHICLE AND STATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY CAR SINCE DAY ONE STEERING WHEELS LOCKS UP CONSTANTLY, THE BRAKES DO NOT STOP YOU THE WORST IS THE ENGINES BATTERY WHICH IS LOCATED UNDER THE SEAT CONSTANTLY SAYS I HAVE NO POWER IT WILL TURN ON SEVERAL CODES AND THE START IDLING THE RPMS GO UP LIKE YOUR PRESS G THE GAS BUT YOU NOT THEN YOU STALL YOU CAN BE GOING 70 OR 20 MPH AND IT WILL JUST STALL WITH NO WARNING. THE STEERING WHEEL WILL AND I LOSE TRACTION IN REGULAR ROADS IN PERFECT WEATHER. I CAN'T SEEM TO LOCATE MY AIRBAGS I HAVE HAD MY VEHICLE SERVICES A MILLION TIMES THEY ALWAYS SAY NOTHING IS WRONG ALSO WHEN THE RPMS OR GOING UP.AND DOWN I LOSE ALL HEADLIGHTS AND DASH LIGHTS. THIS HAS HAPPENED TO ME AT NIGHT SO MANY TIMES. THIS VEHICLE HAS ALMOST KILLED ME SO MANY TIMES I LOST COUNT I TAKE IT TO SERVICE THERE IS NEVER AN ISSUE. I'M PROBABLY GOING TO END UP IN A SEVERE ACCIDENT SOON THE BRAKE PEDAL STICKS AND I CAN'T PRESS IT DOWN I HAD TO PULL INTO GRASS ONE TIME TO AVOID A CAR.

I PURCHASED MY 2013 GMC TERRAIN ON NOV 2, 2018. I HAD THE OIL CHANGED LESS THAN 2 WEEKS LATER. ON DEC 9, 2018, AFTER LEAVING CHURCH, MY HUSBAND & I STOPPED AT THE STORE. WHEN WE GOT READY TO LEAVE, I STARTED MY CAR & IT MADE A LOUD NOISE SO I TURNED IT OFF. I TRIED TO CRANK IT AGAIN & IT WOULD JUST SPIN. MY HUSBAND GOT OUT TO CHECK THE OIL & FOUND NO OIL ON THE DIPSTICK. IT WAS 2 QRTS LOW. NO WARNING OR ANYTHING. AFTER HAVING IT TOWED, TWICE, WE ARE BEING TOLD IT HAS JUMPED TIME. NOT ONLY WOULD WE NEED TO REPLACING THE TIMING CHANGE, BUT POSSIBLY THE VALVES AS WELL. MY HUSBAND CONTACTED A LOCAL DEALERSHIP & WAS TOLD, DUE TO COMPLAINTS, THE DEALERSHIP CAN REPLACE THE MOTOR & GMC WILL PAY THEM BACK. HOWEVER, MY CAR IS 1,000 MILES OVER THE MOTOR WARRANTY OR WHATEVER. THEY ARE RECOMMENDING ME GET ANOTHER ENGINE TO PUT IT. SO, WITH THE ENGINE, PLUS LABOR, I AM LOOKING AT $4.000 I DON'T HAVE TO SPEND. MY 2ND PAYMENT JUST CAME OUT OF MY ACCOUNT FOR A CAR I CAN'T DRIVE, NOR HAVE THE MONEY TO FIX. THE OIL LEVEL IS MOST LIKELY THE CAUSE OF THE TIMING CHAIN BREAKING. OBVIOUSLY GMC KNOWS THERE'S A PROBLEM & THIS NEEDS TO BE ADDRESSED. MY CAR WAS SOLD AS IS, NO ADDITIONAL WARRANTY. LOVE THE CAR & WOULD RATHER HAVE IT FIXED, BUT MAY BE LETTING TO GO BACK & GO AGAINST MY CREDIT, BECAUSE OF THIS. VERY DISAPPOINTED GMC.

CONSUMING TOO MUCH OIL BETWEEN OIL CHANGES AND NO INDICATION LIGHT COMES ON TO INFORM ME OF LOW OIL LEVELS