2012 GMC TERRAIN Complaints
View complaints related to 2012 GMC TERRAIN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 350 complaints submitted for the 2012 GMC TERRAIN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 GMC TERRAIN- ACWORTH, GA
I PARKED MY VEHICLE IN THE DRIVEWAY. UPON EXITING THE VEHICLE I USED THE KEY FOB TO LOCK THE VEHICLE, IT BEEPED AND BEGAN TO WALK AWAY. AS I WAS ABOUT 10 STEPS FROM THE VEHICLE, IT BEEPED AGAIN AS IF I HIT THE FOB AND RESTARTED ITSELF. IT LITERALLY RESTARTED ITSELF. THEY KEYS WERE NOT IN THE IGNITION, THEY WERE IN MY HAND. I WAS UNABLE TO UNLOCK THE VEHICLE USING THE KEY FOB AND HAD TO MANUALLY OPEN THE DOOR USING THE ACTUAL KEY IN THE DOOR LOCK. I WAS UNABLE TO TURN THE VEHICLE OFF BY REINSERTING THE KEY IN THE IGNITION. I WIGGLED THE SHIFTER AND THE CAR TURNED OFF. THIS IS THE FOURTH THE CAR HAS BEEN RUNNING WHILE THE KEYS WERE NOT IN THE IGNITION AND IT IS THE SECOND TIME THE VEHICLE RESTARTED ITSELF WITHOUT THE KEY BEING IN THE IGNITION. THIS IS CLEARLY A MANUFACTURING ISSUE. WHAT ARE YOU WAITING FOR TO ADD THIS VEHICLE TO THE RECALL LIST? PROPERTY DAMAGE AND PERSONAL INJURY WILL EVENTUALLY OCCUR AND THEN I WILL SUE GMC FOR DAMAGES. I AM OFFICIALLY PUTTING GMC ON NOTICE. PLEASE RECALL THIS VEHICLE AND FIX THIS ISSUE.
Source: NHTSA WEB SITE -
2012 GMC TERRAIN- ACWORTH, GA
I PUT THE VEHICLE IN PARK, TURNED THE IGNITION OFF, REMOVED THE KEY FROM THE IGNITION AND EXITED THE VEHICLE. I GOT SOME ITEMS FROM MY TRUNK AND WENT ABOUT MY BUSINESS. I RETURNED TO MY VEHICLE A FEW MINUTES LATER ONLY TO NOTICE THE LIGHTS WERE ON AND IT WAS RUNNING. I WAS UNABLE TO UNLOCK THE VEHICLE USING THE KEY FOB AND HAD TO MANUALLY UNLOCK THE DOOR. I PUT THE KEY IN THE IGNITION TO TURN THE VEHICLE OFF AGAIN AND IT WOULD NOT TURN OFF. I WIGGLED THE GEAR SHIFT AND IT FINALLY TURNED OFF. THIS IS THE THIRD TIME THIS HAS HAPPENED. PLEASE ADD MY VEHICLE TO THE RECALL LIST BEFORE SOMEONE GETS INJURED OR BEFORE THERE IS PROPERTY DAMAGE.
Source: NHTSA WEB SITE -
2012 GMC TERRAIN- ACWORTH, GA
09/08/18 I PUT THE VEHICLE IN PARK, TURNED THE IGNITION OFF, REMOVED THE KEY FROM THE IGNITION AND EXITED THE VEHICLE. I GOT SOME ITEMS FROM MY TRUNK AND WENT ABOUT MY BUSINESS. ABOUT 45 MINUTES LATER, I RETURNED TO MY VEHICLE ONLY TO NOTICE THE LIGHTS WERE ON AND IT WAS RUNNING. I WAS UNABLE TO UNLOCK THE VEHICLE USING THE KEY FOB AND HAD TO MANUALLY UNLOCK THE DOOR. I PUT THE KEY IN THE IGNITION TO TURN THE VEHICLE OFF AGAIN AND IT WOULD NOT TURN OFF. I WIGGLED THE GEAR SHIFT AND IT FINALLY TURNED OFF. THIS IS THE SECOND TIME THIS HAS HAPPENED. PLEASE ADD MY VEHICLE TO THE RECALL LIST AS THIS IS THE EXACT ISSUE THAT THE OTHER GMC TERRAIN 2012 ARE HAVING.
Source: NHTSA WEB SITE -
2012 GMC TERRAIN- BELLEFONTE, PA
WHILE DRIVING TO WORK THIS MORNING IN THE POURING RAIN THE WIPERS JUST STOPPED. NO ISSUE OR WARNINGS PRIOR TO NOT WORKING ANYMORE. YOU CAN HEAR THE MOTOR TRYING TO MOVE THE WIPERS BUT THE WIPERS JUST SIT THERE.
Source: NHTSA WEB SITE -
2012 GMC TERRAIN- BROOKFIELD, IL
THE CAMSHAFT POSITION ACTUATOR SOLENOID ON MY VEHICLE FAILED AS I WAS CROSSING AN INTERSECTION, ALMOST CAUSING AN ACCIDENT. FROM MY RESEARCH, THIS IS A VERY, VERY COMMON OCCURENCE IN THESE ENGINES THAT GM HAS KNOWN ABOUT SINCE 2010. IT IS THE RESULT OF A DEFECTIVE PART AND OIL CONSUMPTION ISSUES. GM ISSUED A VOLUNTARY RECALL FOR THE SAME EXACT PART IN THE 2011 TERRAIN MODELS, YET DID NOT ISSUE ANY RECALLS FOR THE 2012 MODELS, EVEN THOUGH IT IS THE EXACT SAME PART AND THE EXACT SAME MOTOR. THIS IS A SERIOUS SAFETY ISSUE THAT CAUSES THE ENGINE TO LOSE POWER AT A CRITICAL TIME - WHEN THE DRIVER ATTEMPTS TO ACCELERATE. I HAVE NO DOUBT THAT THIS ISSUE HAS CAUSED ACCIDENTS BASED ON MY EXPERIENCE WHEN THE FAILURE OCCURED.
Source: NHTSA WEB SITE -
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2012 GMC TERRAIN- OMAHA, NE
I HAVE OWNED MY 2012 GMC TERRAIN FOR ALMOST TWO YEARS. IN THAT TIME HAVE HAD TO HAVE SEVERAL REPAIRS DONE. MY CHECK ENGINE LIGHT COMES ON AND EVERY TIME IT DOES THE DEALERSHIP FINDS A NEW ISSUE. I WAS ADVISED BY THE DEALERSHIP THAT THERE WAS A RECALL FOR MY ENGINE. HOWEVER, WILL NOT TAKE CARE OF THE ISSUE WITH OUT AN OIL CONSUMPTION TEST AND CHARGING ME EACH TIME THEY PUT IN OIL. THE VEHICLE RUNS HARD AND MAKES A LOT OF NOISE. I HAVE ALREADY PUT IN SEVERAL THOUSANDS IN REPAIRS SINCE I PURCHASED THE VEHICLE AND WOULD JUST LIKE THE VEHICLE TO RUN CORRECTLY.
Source: NHTSA WEB SITE -
2012 GMC TERRAIN- BROUSSARD, LA
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 35 MPH IN HEAVY RAIN, THE WINDSHIELD WIPERS STOPPED WORKING. THE CONTACT HAD TO PULL THE VEHCLE OVER TO THE SIDE OF THE ROAD UNTIL THE RAIN STOPPED. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO COURTESY BUICK/GMC LAFAYETTE (4750 JOHNSTON STREET, LAFAYETTE, LA, 70506) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CASE NUMBER: 8-4506862182 WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000. *TT UPDATED 11/19/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 GMC TERRAIN- ACWORTH, GA
I TURNED OFF THE IGNITION TO MY 2012 GMC TERRAIN, REMOVED THE KEY AND OPENED THE TRUNK/HATCH TO RETRIEVE SOME ITEMS. AS I ATTEMPTED TO LOCK THE VEHICLE I REALIZED IT WAS STILL RUNNING. I WAS UNABLE TO USE THE KEY FOB TO UNLOCK THE DOORS AND HAD TO OPEN THEM MANUALLY. IT TOOK TWO ATTEMPTS AT INSERTING THE KEY IN TO THE IGNITION AND TURNING IT "OFF" BEFORE THE VEHICLE ACTUALLY TURNED OFF. THIS IS AN ISSUE WITH THIS VEHICLE YET ACCORDING TO THE DEALERSHIP "NOT WITH MY SPECIFIC VEHICLE" AND THEY WON'T EVEN LOOK AT IT WITH. PLEASE INCLUDE MY SPECIFIC VEHICLE IN THIS RECALL THAT WAS MADE ON 07/05/2016 STATING "GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR...AS THE ELECTRONIC PARK LOCK LEVER MAY ALLOW THE IGNITION KEY TO BE REMOVED WITHOUT THE TRANSMISSION BEING IN PARK. ALSO, CERTAIN...2011-2013 GMC TERRAIN VEHICLES MAY HAVE BEEN SERVICED WITH SIMILAR DEFECTIVE REPLACEMENT ELECTRONIC PARK LOCK LEVERS. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 114 "THEFT PROTECTION AND ROLLAWAY PREVENTION." PLEASE AMEND THIS RECALL TO INCLUDE MY VEHICLE.
Source: NHTSA WEB SITE -
2012 GMC TERRAIN- HANSON, MA
EXCESSIVE ENGINE OIL CONSUMPTION. TIMING CHAIN FAILURE. PISTONS, RINGS, EXHAUST MANIFOLD, MUFFLER, DOOR REGULATOR, WIPER MOTOR, TRANSMISSION FAILURE. VEHICLE CANNOT BE DRIVEN
Source: NHTSA WEB SITE -
2012 GMC TERRAIN- FLINT, MI
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND WAITED FOR THE RAIN TO STOP. THE VEHICLE WAS TAKEN TO HANK GRAFF CHEVROLET DAVISON (800 N STATE RD, DAVISON, MI 48421, 810-653-4111) WHERE IT WAS DIAGNOSED THAT THE WIPER TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. *TT *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE