2010 GMC TERRAIN Complaints

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THE SOFTWARE IN THE CENTER INSTRUMENT PANEL CAUSED THE HEATING AND DEFROST UNIT TO MALFUNCTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000 AND THE CURRENT MILEAGE WAS 75,202. UPDATED 06/09/14*LJ UPDATED 06/13/2014 *JS

INVOLVED IN A 21 CAR PILE UP IN THE UPPER PENINSULA DURING A COMPLETE WHITE OUT. WE WERE ONLY TRAVELING APPROXIMATELY 25 MILES PER HOUR BUT, WE DID HAVE SERIOUS IMPACT IN THE FRONT, AFTER HITTING A TRAILER AND ALSO SERIOUS IMPACT FROM BEHIND WHEN HIT BY A TRUCK AND TRAILER. NO AIRBAGS DEPLOYED. THE TRUCK TRAVELING AHEAD OF US, THAT WE HIT, THE AIRBAGS DID DEPLOY. MY FATHER AND BROTHER, WHO WERE ALSO BOTH DRIVING CHEVY TRUCKS, AND ALSO HAD SERIOUS FRONT END DAMAGE DURING THE SAME ACCIDENT, THEIR AIRBAGS DID NOT DEPLOY EITHER. *TR

I HIT A BUMP ABOUT A MONTH AGO, AND NOW MY "SERVICE AIRBAGS" LIGHT KEEPS COMING ON. I HAVE NOT HAD A COLLISION, BUT NOW EVERYTIMES I HIT A BUMP I GET A DING AND THE "SERVICE AIRBAGS." NOT SURE IF ANY RECALSS ON ARE FOR THIS PROBLEMS. *TR

I WAS GOING ABOUT 40 MPH ABOUT TO GET ON THE FREEWAY, WHEN MY CAR BEGIN A LOUD NOISE, SHAKING, AND DROPPED SPEED TO ABOUT 20 MPH. THE DASHBOARD SAID SOMETHING ALSO ABOUT NO POWER, NO MATTER HOW MUCH I PUSHED THE GAS PEDAL, CAR WOULD NOT ACCELERATE. INSTEAD OF GETTING ON FREEWAY I PULLED OVER TO A GAS STATION. I CUT THE CAR OFF AND LEFT OFF FOR A MINUTE. I CUT IT BACK ON AND WAS RUNNING NORMAL. I IMMEDIATELY WENT TO THE DEALERSHIP WHERE I WAS TOLD THERE WAS A RECALL ON THE THROTTLE BODY AND THEY WOULD REPLACE FOR ME. THE PROBLEM IS THAT NO ONE BOTHER TO NOTIFY ME, AND IF I HAD NOT HAD THIS PROBLEM MIGHT NOT HAD KNOWN. *TR

CAM SHAFT POSITION ACTUATOR & CYLINOID & BALANCE SHAFT CHAIN MALFUNCTIONING FOUR TIMES BETWEEN 65,000 & 97,111. TWO DEALERSHIPS STATED THAT THEY WEREN'T AWARE THAT THIS WAS A RECURRING PROBLEM, EVEN THOUGH ALL DEALERSHIPS HAVE ACCESS TO THE GM GLOBAL SITE THAT LISTS ALL REPAIRS AND THIS NEW MODEL HAD EXCESSIVE POWERTRAIN REPAIR ISSUES DUE TO THE 2.4 LITER ENGINE. GM CUSTOMER CARE UTILIZED STALL TACTICS BY INSISTING THAT AN "OIL CONSUMPTION" TEST BE DONE THAT CAUSED WASTED MILES AND TIME AND STALLED CORRECTION OF THE PROBLEM BY PUSHING THE STATUTE OF LIMITATIONS PAST THE 4 YEAR LIMIT BECAUSE THEY KNEW THE CAR SHOULD HAVE BEEN REPAIRED WITH A NEW ENGINE OR NEW CAR. NEITHER DEALERSHIP HAD THE INTEGRITY TO ASSIST ME AS THE CONSUMER WITH THIS ISSUE, IN FACT I HAD TO SEEK ASSISTANCE FROM EXTERNAL AGENCIES TO EVEN LEARN THAT THERE WAS A COMPLAINT PROCESS HIGHER THAN THE DEALERSHIP AND CUSTOMER CARE WHEN THERE ARE REPEATED REPAIRS FOR THE SAME THE ISSUE. *TR

TL* THE CONTACT OWNS A 2010 GMC TERRAIN EQUIPPED WITH MICHELIN TIRES LINE LATITUDE TOUR TIRES, SIZE P235-55-R18, AND DOT NUMBER: M33J-007. THE CONTACT STATED THAT ALL TIRES EXHIBITED TREAD SEPARATION AND CRACKS FROM THE SIDEWALL. ADDITIONALLY, THE STEEL BELT WAS SEPARATED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE. *TR

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE WHILE MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER'S SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED BACK, NECK AND LEG INJURIES. THE FRONT SEAT PASSENGER SUFFERED NECK AND BACK INJURIES, AND BOTH OCCUPANTS WERE TRANSPORTED TO THE HOSPITAL FOR TREATMENT. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED NORMALLY DURING THE CRASH. NO DEFECTS WAS DETECTED. THE FAILURE MILEAGE WAS 9,600.

IT STALLED AND THE CHECK ENGINE LIGHTS CAME ON. THIS HAPPENED AGAIN 12/13 REPLACED EXHAUST CAM SOLENOID AND AGAIN IN JANUARY 2014 WHEN THEY HAD TO REPLACE THE CAMSHAFT POSITION EXHAUST ACTUATOR. THE HAVE ALSO AT DIFFERENT TIMES HAD TO REPLACE THE HIGH PRESSURE FUEL PUMP, WATER PUMP AND BALANCE SHAFT CHAIN, REPLACED THE CONDENSER, EVAC ON THE AIR CONDITIONER ON THIS VEHICLE AND THE OTHER 2010 GMC TERRAIN WE OWN. WE DO NOT FEEL LIKE WE SHOULD HAVE HAD TO PAY FOR THE AC CONDENSER SINCE IT HAPPENED ON BOTH VEHICLES WE OWN WITHIN MONTHS OF EACH OTHER BUT WE DID. THE OTHER 2010 TERRAIN WE OWN WAS IN THE SHOP IN JANUARY 2014 BECAUSE IT STALLED AND IT WAS CAM SHAFT AND THE THROTTLE BODY ABOUT 2 WEEKS LATER WE HAD TO TAKE THIS ONE IN FOR THE CAM. THE OTHER TERRAIN HAS WE OWN HAS ALSO HAD THE CAM WORKED ON SEVERAL TIMES. THIS VEHICLE HAS ALSO HAD SEVERAL RECALLS FOR OTHER ISSUES. SOMETHING NEEDS TO BE DONE ABOUT THESE VEHICLES BECAUSE THERE ARE SO MANY PEOPLE HAVING THESE SAME PROBLEMS. LOOK ON EDMONDS ONLINE FORUM AT ALL THE COMPLAINTS ABOUT THE 2010 TERRAINS AND THE 2010 EQUINOX. SOMETHING NEEDS TO BE DONE SO THE OWNERS CAN GET RID OF THESE VEHICLES BEFORE THEY STALL AGAIN AND SOMEBODY HITS THEM AND KILLS THEM LIKE THE SIX PEOPLE WHO DIED BECAUSE THE 2007 GM COBALT STALLED ON THEM WHILE DRIVING. WE NEED THE NHTSA TO HELP US. THEY WERE ALSO GOING TO CHARGE US ON THE OTHER VEHICLE ALMOST $900.00 TO FIX THE CAM SHAFT AND THROTTLE BODY, WHEN THE PROBLEM HAD OBVIOUSLY NOT BEEN FIXED ONE OF THE OTHER TIMES THAT GMC DEALERSHIPS WORKED ON IT UNTIL I COMPLAINED TO GMC. THEN THE DEALERSHIP SAID WE HAD TO PAY ABOUT $250.00 BECAUSE THE OWNER HAS TO PAY SOMETHING WHEN ITS OUT OF WARRANTY. THAT VEHICLE HAD ABOUT 43,000 MILES. I DON'T FEEL LIKE THE OWNERS SHOULD HAVE TO PAY ONE PENNY WHEN THERE IS A REPEAT PROBLEM ON A VEHICLE AND THEY CAN'T SEEM TO KEEP IT FIXED. *TR

TL- THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY AND CAM SHAFT WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 44,000. PM *TR

WAS DRIVING DOWN THE ROAD DOING SPEED LIMIT OF 40 MPH. ALL OF A SUDDEN THE CAR STARTED SHAKING AND BY IT SELF DROPPED TO 20 MPH. DROVE TO APT AND SHUT CAR OFF. WHEN STARTED BACK UP IT SEEMED OK. TOOK TO THE DEALER, THEY SAID IT WAS THE THROTTLE BODY AND STABILIZERS. WHICH THOSE LIGHTS CAME ON AS IT HAPPENED. ENGINE POWER CONTROL LIGHT ALSO CAME ON. DEALER SAID THEY HAD TO ORDER PARTS AND WOULD COST AROUND $600. WOW. SEEMS LIKE A LOT OF THE SAME ISSUES ON HERE. I BELIEVE THEY SHOULD PUT A RECALL ON THIS ISSUE. *TR