2012 GMC TERRAIN Complaints

DRIVING IN THE POURING RAIN WITH MY FAMILY (MY HUSBAND, MY 10 DAUGHTER AND 3 YEAR OLD SON) AT 58 MILES PER HOUR WHEN WE HIT A DOWNPOUR OF RAIN. I TURNED MY WIPERS FROM LOW TO HIGH. THEY MADE ABOUT 3 OR 4 SWIPES THEN STUCK IN THE VERTICAL POSITION. I LOST ALL VISUAL OF THE ROAD, SLOWED DOWN, FOUND A PLACE TO SAFELY TURN OFF. MY HUSBAND CHECKED THE WIPERS FROM OUTSIDE THE CAR BUT COULDN'T REGAIN ANY FUNCTION. LUCKILY WE WERE ABOUT 3 MILES FROM HOME, HEADED ON A DAY TRIP APPROXIMATELY 100 MILES AWAY. WE TURNED BACK AND TRADED FOR MY HUSBAND'S TRUCK FOR THE TRIP. WE TESTED THE WIPERS AGAIN AT HOME, YOU CAN HEAR THE MOTOR RUNNING, THEN A THUNK SOUND AND NOTHING. I HAVEN'T TAKEN THE VEHICLE FOR REPAIR YET, AS THIS JUST HAPPENED ABOUT AN HOUR AGO.

CHECK ENGINE LIGHT KEEPS COMING ON AND THE CODE COMING UP IS FOR THE CAMSHAFT PISTION. I HAD IT REPLACES AND WHEN I RUN MY AC FOR MORE THAN AN HOUR IN PARK, THE CHECK ENGINE LIGHT WILL COME ON AND THE TRUCK WILL DIE, OR THE TRUCK WILL DIE AND THE CHECK ENGINE LIGHT WILL NOT COME ON. THE TRUCK IS ALSO MAKING A LOUD RUMBLING NOSE.

MY GRANDDAUGHTER AND I WERE PARKED OUTSIDE A GROCERY STORE. WE CAME OUT WITH SEVERAL BAGS AND MY GRANDDAUGHTER OPENED THE BACK LIFT GATE. IT WENT UP AND THEN CAME BACK DOWN AGAIN. IT DIDN'T STAY UP. I TRIED TO OPEN IT AGAIN WITH MY KEY AND IT DID THE SAME THING. WENT UP, HESITATED AND CAME BACK DOWN AGAIN. I STOPPED OPENING THE GATE AND PUT BAGS INSIDE. I TOOK HER HOME THEN DROVE HOME MYSELF. I SHOWED MY HUSBAND WHAT THE BACK GATE WAS DOING. I CALLED THE FORD DEALER I BOUGHT MY TERRAIN FROM LAST YEAR (FEBRUARY 2017) AND GOT APPOINTMENT FOR SERVICE TODAY. THE FORD SERVICE CALLED THE CHEVROLET SERVICE AND REFERRED ME TO THEM FOR SERVICE. I TOOK THE CAR TO THE CHEVROLET DEALER WHO CHECKED IF MY CAR WAS ON ANY RECALL, SHE SAID THE VIN WAS NOT INCLUDED IN ANY RECALLS, BUT WE BOUGHT AN EXTENDED WARRANTY WHICH MAY COVER THE COSTS. HOWEVER, I HAVE TO PAY THE FIRST $200 OF ANY SERVICE REPAIRS. I DON'T BELIEVE THE BACK GATE SHOULD STOP WORKING WHEN THE REST OF MY CAR WORKS FINE. IS THERE ANYTHING I CAN DO TO GET HELP TO REPAIR MY CAR'S BACK GATE?

PURCHASED 2012 GMC TERRAIN. STARTED RUNNING POORLY AND EVENTUALLY CHECK ENGINE LIGHT CAME ON. WAS UNABLE TO GET AN INSPECTION STICKER SO I TOOK IT TO GM DEALER. I WAS TOLD THAT I NEEDED TIMING CHAIN REPLACED. $1800. I THEN ASKED IF IT COULD HAVE ANYTHING TO DO WITH THE RECAL LETTER L RECIEIVED THAT SPECIFIED EXCESSIVE OIL CONSUMPTION. THE DEALER ADVISED ME IT HAD NOTHING TO DO WITH TIMING CHAIN. I REFUSED TO PAY AND TOOK IT TO MY OWN MECHANIC. HE FOUND LACK OF OIL AND SLUDGE IN MY ENGINE. AFTER FLUSHING IT OUT AND PUTTING NEW OIL IN THE CHECK ENGINE LIGHT WENT OFF. I THEN TOOK IT BACK TO GM AND REQUESTED OIL CONSUMPTION TEST. THE DEALER DETERMINED THAT MY VEHICLE BURNED 1 QUART OF OIL AT 1000 MILES. THE VEHICLE FAILED THE CONSUMPTION TEST. THEY NOW HAVE ADVISED ME THAT THEY ARE REPLACING PISTONS, RINGS AND TIMING CHAIN. VERY FRUSTRATED THAT I WAS LIED TO ABOUT THIS ISSUE AND HAVE SPENT ALOT OF MONEY OUT OF POCKET THAT WAS TOTALLY NOT NEEDED TO BE SPENT.

DRIVING ON I-85 @ 65 MPH IN MORNING RUSH HOUR TRAFFIC WHEN EXTREMELY HEAVY DOWNPOURS BEGAN. I TURNED ON WIPERS TO FULL SPEED THEY SWIPED 3 TIMES THEN STOPPED WORKING. THE DRIVER SIDE BLADE WENT BEYOND THE WINDOW EDGE AND STOPPED, WITH BOTH BLADES IN A VERTICAL POSITION. I IMMEDIATELY LOST ALL VISIBILITY. I WAS ABLE TO PULL OFF TO THE SHOULDER OF THE HWY, WAITED 30 MINUTES FOR THE RAIN TO STOP. DROVE TO A AAA CAR CARE CENTER WHERE THEY DIAGNOSED A BLOWN WIPER TRANSMISSION (MOTOR). COST $501 TO REPAIR. THE 2013 HAS A RECALL FOR THE WIPERS IN THE U.S., CANADA HAS A RECALL FOR 2010-2017 FOR THE WIPERS. GMC CLAIMS MY VEHICLE IS NOT PART OF THE RECALL BECAUSE IT WAS NOT MADE IN THE SAME FACTORY WITH THE SAME PARTS AS THE VEHICLES PART OF THE RECALL (EVEN THOUGH THERE ARE STICKERS ON THE INSIDE DOOR TOUTING ITS CANADIAN LINEAGE). THEY ALSO CLAIM THAT BECAUSE I HAD IT FIXED BY AN INDEPENDENT MECHANIC, THERE IS NO WAY TO SAY FOR SURE THE FAILURE WAS DUE TO A DEFECT...I GUESS THEY EXPECTED ME TO TAKE MY CHANCES AND TRY TO BEAT THE RAIN TO A GMC DEALER RATHER THAN THE CLOSEST SHOP. THE AAA MECHANIC HIMSELF SAID THIS WAS EXTREMELY RARE TO HAVE A WIPER MOTOR FAILURE UNLESS I LIVED UP NORTH AND FREQUENTLY CLEARED THE WEIGHT OF SNOW AND ICE OFF MY WINDSHIELD WITH THE WIPERS. I HAVE FOUND MULTIPLE COMPLAINTS ONLINE IN THE U.S. FOR WIPER MALFUNCTIONS ON THE 2012 GMC TERRAIN. I COULD HAVE BEEN INVOLVED IN A SERIOUS ACCIDENT ON A MAJOR HWY DURING RUSH HOUR TRAFFIC IN THE POURING RAIN. THIS IS AN EXTREMELY DANGEROUS DEFECT THAT NEEDS TO BE RECALLED IN THE U.S. AND THOSE WHO HAVE ALREADY HAD REPAIRS NEED TO BE REIMBURSED.

MY 2012 GMC TERRAIN 2.4L IS HAVING AN ISSUE WITH EXCESSIVE OIL CONSUMPTION. I AM CONSTANTLY HAVING TO CHECK MY OIL AND IT GETS TO 1 QT OR MORE LOW BETWEEN MY 5K OIL CHANGES. I'VE SEEN MULTIPLE COMPLAINTS WITH THIS. BECAUSE OF THIS I HAVE A CHECK ENGINE LIGHT ON INDICATING MY CATALYTIC CONVERTER MAY BE BAD. IVE HAD THE CAR FOR ABOUT THREE YEARS. IT SHOULDN'T NEED THE CATALYTIC CONVERTER ALREADY. MY CAR IS DUE FOR SMOG NEXT MONTH AND I'VE AKREADY HAD TO REPMACE THE INTAKE AND EXHAUST SENSORS ON THE ENGINE BECAUSE OF THE OIL ISSUE. THIS HAPPENS WHILE CAR IS IN MOTION BEING DRIVEN. IT IS EATING UP OIL.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 50 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. CAVENDER BUICK GMC WEST IN SAN ANTONIO, TEXAS WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 8-4147028398. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

2012 GMS TERRAIN 4 CYLINDER FLEX FUEL- CAMSHAFT CODE, CAM SENSORS REPLACED, SPITTING AND SPUTTERING, STALLED X3 AND SHUT OFF, FUEL CONSUMPTION NOTED, LOSS OF POWER. GMC DEALERSHIP REFUSED TO PERFORM DIAGNOSIS ON MY CAR DUE TO MY REFUSAL TO PAY FOR RULING OUT THE DOCUMENTED FUEL LEAK RECALL/SPECIAL COVERAGE. MY REQUEST WAS ONLY TO HAVE FUEL THE ISSUE LOOKED AT AND RULED OUT, NOTHING FURTHER, TO ENSURE THIS WAS NOT CAUSING MY PROBLEM. I REPORTED MY PROBLEMS THAT ARE CONSISTENT WITH THE NOTED FUEL SPECIAL COVERAGE AND TURNED AWAY BECAUSE I DID NOT HAVE $120 TO PAY IF THEY FOUND IT WAS NOT THE PROBLEM. UPON READING MY ISSUE CORRELATES WITH NUMEROUS TERRAIN AND EQUINOX OWNERS. I WANT IN THIS ACTION TO GET SOMETHING DONE FOR PEOPLE LIKE MYSELF.

TL* THE CONTACT OWNED A 2012 GMC TERRAIN. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER CRASHED INTO A LANDSCAPING TRUCK. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND DID NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO STARK CHEVROLET/BUICK IN MERRILL, WISCONSIN WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.