2015 GMC TERRAIN Complaints

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED THAT THE LIFTGATE LIFTED AND LOWERED ON ITS OWN. THE LIFTGATE STRUCK THE CONTACT'S SPOUSE AND THEN LIFTED AGAIN. THE CONTACT'S SPOUSE HAD TO HOLD THE LIFTGATE BEFORE IT STRUCK THEIR DAUGHTER. THE LIFTGATE EVENTUALLY CLOSED ON ITS OWN. THERE WERE NO INJURIES. THE CONTACT MADE AN APPOINTMENT NEXT WEEK WITH JOHNSON MOTORS (1891 BLINKER PKWY, DUBOIS, PA 15801, (877) 816-0659) TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 48,000. *DT

WIPER TRANSMISSION BUSHING FAILURE WHILE DRIVING IN RAINSTORM LEAVING ME WITH NO WIPERS. THIS APPEARS TO BE A COMMON PROBLEM THAT HAS BEEN RECALLED IN CANADA ONLY.

MY WIFE CALLED ME DURING A HEAVY RAINSTORM, THE WIPERS JUST STOPPED WORKING WHILE SHE WAS DRIVING HOME. SHE PULLED OVER INTO SOMEBODY'S DRIVEWAY. THE FUSE WAS FINE AND YOU COULD HEAR THE WIPER MOTOR RUNNING. I (CAREFULLY) DROVE HER CAR HOME, WITH HER IN FRONT OF ME DRIVING MY TRUCK, STOPPING OCCASIONALLY TO LET CARS PASS AND TO MANUALLY WIPE THE WINDSHIELD. TURNS OUT THE PLASTIC BUSHING HOLDING THE WIPER LINKAGE TOGETHER WAS WORN AND POPPED OUT OF PLACE. I BOUGHT A NEW WIPER TRANSMISSION ASSEMBLY AND INSTALLED IT THAT NIGHT.

THIS MORNING ON MY WAY TO WORK ON 95 NORTH BOUND AND MY WIPER BLADES STOPPED WORKING. I WAS DOING ABOUT 65-70 MPH AND IT WAS POURING RAIN OUT AND I COULD BARELY SEE IN FRONT OF ME. IT WAS DEFINITELY DANGEROUS FOR ME TO KEEP DRIVING BUT I HAD TO GET TO WORK SO I CONTINUED TO DRIVE FOR ANOTHER 25 MILES WITH LIMITED VISIBILITY. I HAVE DONE LITTLE RESEARCH SO FAR BUT I DO BELIEVE THERE IS A PROBLEM WITH THE LINKAGE IN THE WIPER BLADE ASSEMBLY. ANYWAYS THIS WAS VERY UNSAFE AND SHOULD BE RECTIFIED AND MADE KNOWN TO OTHER GMC TERRAIN OWNER BEFORE SOMEONE IS INJURED OR EVEN KILLED!

WHILE DRIVING 70 MPH ON AN INTERSTATE IN FLORDIA ON VACATION, IN A RAIN STORM OUR WIPERS QUIT WORKING... MY KIDS AND FAMILY WERE IN THE CAR. MY HUSBAND WAS DRIVING AND I HAD TO HANG OUT THE WINDOW TO STOP TRAFFIC FROM PASSING US SO WE COULD GET TO THE SHOULDER. WE THEN HAD TO WAIT FOR THE RAIN TO STOP SO WE COULD MAKE OUR WAY TO THE NEXT EXIT. WE GOT OFF THE EXIT AND MADE IT TO A GAS STATION AND A MECHANIC HAPPENED TO BE THERE AND HELPED US FIGURE IT OUT. WE THAN HAD TO DRIVE TO THE NEXT EXIT TO THE PARTS STORE TO GET THE PART AND FIX IT. THE BALL JOINT NO LONGER STAYS IN THE BUSHING ON THE ARM. TWO WEEKS LATER THE OTHER BUSHING DID THE SAME THING AND THEY STOPPED WORKING AGAIN.. CANADA HAS ISSUED A RECALL ALREADY ON THIS PART BACK IN 2016 & 2018... RECALL NUMBER 2016318 AND 2018137.. WHY WOULD CANADA ISSUE A RECALL BUT NOT THE UNITED STATES!!!! ABSURD!!!

THE CAR WAS TRAVELING APPROXIMATELY 70MPH ON I-77N IN OHIO DURING HEAVY RAIN. WITHOUT ANY WARNING, THE WIPER BLADES STOPPED WORKING AT ALL AND GOT STUCK IN A HYPER-EXTENDED "UP" POSITION. THIS CAUSED IMMEDIATE "BLINDNESS" TO THE ROAD. FORTUNATELY THE VEHICLE WAS ABLE TO BE DRIVEN SLOWLY TO THE SHOULDER, WHERE I GOT OUT AND INSPECTED THE WIPERS. I COULD PUSH THEM MANUALLY, BUT THERE WAS NO MOTORIZED CONTROL WHATSOEVER. UPON GETTING A TOW HOME BECAUSE THERE WAS NO WAY TO SAFELY DRIVE IN THE HEAVY RAIN WITH NO WIPERS (AN ORDEAL THAT TOOK UPWARDS OF FOUR HOURS), I FOUND THAT THE CHINTZY PLASTIC WIPER ARM LINKAGE BUSHINGS HAD WORN OUT AND COME OFF OF THE BEARING. THIS SEEMS TO BE A COMMON ISSUE AND HAS BEEN REPORTED BEFORE. THE BUSHING THAT LITERALLY DICTATES WHETHER YOU WILL SEE OR NOT WHILE DRIVING IN RAIN IS MADE OF A CHEAP PLASTIC THAT BROKE AFTER FOUR YEARS OF USE. FOUR YEARS. WE WERE TRAVELING AT 70MPH IN POURING RAIN ON A BUSY HIGHWAY. WE LOST ALL VISIBILITY IN AN INSTANT. WE COULD HAVE DIED. THIS NEEDS TO BE ADDRESSED.

THE PLASTIC BUSHINGS USED IN THE WIPER LINKAGE ASSEMBLY ARE POOR QUALITY AND REGULAR USE WEAKENS THEM OR THEY BECOME CORRODED. THE BUSHING CONNECTING THE WIPER TRANSMISSION TO THE REST OF LINKAGE ASSEMBLY DETACHED FROM ITSELF WHILE I WAS DRIVING DURING A SNOW STORM CAUSING MY WINDSHIELD WIPERS TO STOP WORKING COMPLETELY, LEAVING ME WITH NO VISIBILITY. THE CAR HAD TO STAY PARKED WHERE IT WAS UNTIL THE WEATHER CLEARED.

ON 02/19/19, WHILE TRAVELING ON THE PA TURNPIKE, I TURNED MY WINSHIELD WIPERS ON, ONLY TO HAVE THEM COME UP 3/4 OF THE WAY ON MY WINDHIELD AND STOP. SUBSEQUENTLY, MY WIPERS BECAME INOPERABLE. THANKFULLY, THERE WAS ONLY A SLIGHT RAIN, AND NOT CONTINUOUS RAIN OR SNOW FALLING AT THE TIME, OR THIS COULD HAVE RESULTED IN A SERIOUS CRASH. I HAD THE WIPER ASSEMBLY REPLACED SAME DATE, $259.678, FOR LABOR AND PARTS AT A GM DEALERSHIP. I WAS TOLD THIS WAS NOT A RECALL AT THIS TIME AND WAS NOT COVERED. MY 2015 GMC TERRAIN HAD APPROX. 75,000 MILES ON AT THE TIME OF THIS INCIDENT. THIS INCIDENT RESULTED FROM CORROSION TO THE WIPER ASSEMBLY, INVOLVING CORROSION TO A TRANSMISSION BALL JOINT, WHICH IS GM RECALL ON PREVIOUS MODEL YEARS, AND IS ALSO A CURRENT GM RECALL IN CANADA ONLY FOR THIS YEAR, HOWEVER, US MODELS ARE NOT. THE BALL JOINT SEPARATED DUE TO CORROSION AND CAUSES COMPLETE FAILURE TO THE WINDSHIELD WIPER SYSTEM. GM IS DRAGGING THEIR FEET ON MAKING THIS A US SAFETY RECALL AS CANADA HAS IT FOR THE 2010-2017 YEARS.

STARTED MARCH OF 2017 PROGRESSIVELY GETTING WORSE. SUV JERKS, GAUGES GO CRAZY, CHECK ENGINE LIGHT COMES ON, IF SLOW TO BELOW 20 MPH IT SPUTTERS AND WON'T ACCELERATE, IF I STOP COMPLETELY IT WON'T ACCELERATE. MULTIPLE TIMES THIS HAS HAPPENED ON THE INTERSTATE DURING RUSH HOUR TRAFFIC & AT BUSY INTERSECTIONS. IF I TURN CAR OFF AND BACK ON THE SYSTEM RESETS. THEN IT STARTS ALL OVER AGAIN. IT HAS BEEN IN AND OUT OF THE SHOP. PROBABLY 10-15 TIMES IN 2YEARS. THEY GET CODES, BUT THEN THESE GO AWAY BEFORE THEY CAN BE 'RUN'. I BROKE DOWN 1-1/2 WEEKS AGO IN BAY MINETTE & THE CAR WOULDNT START BACK UP. I WAS STRANDED OUT OF TOWN AND HAD TO RENT A CAR TO GET BACK HOME. THE DEALER THERE GOT 7 ERROR CODES THAT ALL CLEARED OUT. I HAVE FILED A COMPJAINT WITH GMC, BUT THEY ARE SLOW TO HANDLE THE PROBLEM & I CAN'T GET SUPERVISORS ON THE PHONE OR AT LEAST ONE WHO DOESN'T SEEM LIKE HE'S BEEN DRINKING.

SMELT SOMETHING BURNING WHILE DRIVING. CAR STARTED BUCKING AND JERKING. I PULLED INTO A PARKING LOT AND NOTICED A PUDDLE OF OIL LEAKING OUT UNDERNEATH MY CAR. NO CHECK ENGINE LIGHT OR ANY NOTIFICATION THAT ANYTHING WAS WRONG. HAD IT TOWED TO DEALERSHIP AND THEY TOLD ME PVC FROZE UP AND BLEW OUT REAR MAIN SEAL. THIS IS THE 2ND TIME THIS HAS HAPPENED TO US THIS YEAR. WE OWN ANOTHER GMC (2013 EQUINOX) AND THE EXACT SAME THING HAPPENED 2 WEEKS EARLIER WITH IT. FRUSTRATING THAT GMC IS AWARE OF THIS DEFECT WITH THEIR ENGINES AND NOT WILLING TO ISSUE A RECALL TO CORRECT IT. WE HAD TO PAY $2500 TO FIX THE EQUINOX. LUCKILY THE TERRAIN IS STILL UNDER FACTORY WARRANTY BUT WITH BOTH CARS WE WERE OUT OF A VEHICLE FOR SEVERAL DAYS. WILL IT HAPPEN AGAIN???