2013 GMC TERRAIN Complaints

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD. IN ADDITION, THE INSTRUMENT PANEL SHORTED OUT DUE TO AN ELECTRICAL FAILURE, WHICH ALSO CAUSED ALL THE GAUGES AND WARNING INDICATORS NOT TO FUNCTION. THE DEALER (CARLSBAD BUICK GMC CADILLAC, 5334 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 438-5311) WAS NOTIFIED OF THE FAILURES. THE DEALER FOUND DIAGNOSTIC FAILURE CODES P0496, P0171, AND P0174, WHICH DETECTED PRESSURE IN THE EVAPORATIVE SYSTEM. THE DEALER STATED THAT MORE DIAGNOSTIC TESTING WOULD BE NEEDED TO DETERMINE A REMEDY. THE VEHICLE WAS ALSO TAKEN TO SUBURBAN CADILLAC OF COSTA MESA (2600 HARBOR BLVD, COSTA MESA, CA 92626, (877) 844-8058) WHERE AN APPOINTMENT FOR DIAGNOSTIC TESTING WAS SCHEDULED. THE CONTACT RECEIVED A DOCUMENT THAT DID NOT SPECIFICALLY INDICATE THAT IT WAS A MANUFACTURER RECALL. THE CONTACT CALLED THE MANUFACTURER TO DETERMINE IF THEY SENT HER A CAMPAIGN NOTICE PERTAINING TO THE ELECTRICAL AND ENGINE COMPONENTS FOR CASE NUMBER: [XXX]. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *LN *TT

"TAKATA RECALL" MY CRASH DETECTION COME ON WHEN I AM DRIVING AND THERE IS NO CAR IN FRONT OF ME. MY TERRAIN STARTS BREAKING AUTOMATICALLY. I HAVE TAKEN IT IN TO GMC SERVICE AND THEY CAN NOT FIND ANYTHING WRONG BUT IT HAS DONE THIS ON NUMEROUS OCCASIONS

THE AIRBAG LIGHT WILL NOT GO OFF..THE BIGGEST PROBLEM IS THE ACCELERATION ISSUES..WHEN I GIVE THE GAS TO INCREASE SPEED IT HESITATE..AND SOMETIMES THE ENGINE RACES FOR NO REASON..AND WHEN I PUT THE CAR IN DRIVE IT WILL NOT GO..IT GETS STUCK..I HAVE TO PUT IT IN PARK FOR A MINUTE THE PUT IT BACK INTO DRIVE THEN IT WILL GO.

CAR MAKES TERRIBLE ENGINE NOISE WHEN STARTING/AS IT IDLES. THIS IS ALMOST ALWAYS DUE TO LOW OIL.THIS CAR BURNS THROUGH OIL FASTER THAN ANYTHING IVE EVER SEEN. EVEN WITH FULL SYNTHETIC OIL I HAVE TO ADD AT LEAST QUART EVERY 700 MILES FOR SO. KEEPING THE OIL LEVEL UP HELPS OBV, HOWEVER THIS PROBLEM WAS GOING ON FOR SOME TIME BEFORE I FIGURED OUT THE CAR WAS CONSUMING OIL AT A SUPER FAST RATE. SO WHO KNOWS WHAT DAMAGE MAY BE INSIDE THE ENGINE AT THIS POINT. IT HAS BEEN REPORTED THAT THERE IS AN ISSUE WITH THE TIMING CHAIN ON THE I4 ENGINES AND THEY BURN OIL BECAUSE THE TIMING IS OFF. HOWEVER GM'S ONLY FIX THUS FAR IS TO RUN AN OIL STUDY WHICH TAKES UP A LOT OF TIME.THIS IS ALSO HUGE PAIN WHEN DEALING WITH ANY DEALER, BECAUSE ONLY A GM DEALER CAN RUN THE TEST, AND EVEN IF IT IS FOUND THAT YOUR CAR IS BURNING OIL THEY WILL DETERMINE IT AS "NORMAL" IF IT'S NOT A SPECIFIC RATE. THERE'S NO WAY FULL SYNTHETIC SHOULD BE BURNING UP THIS QUICKLY. GM NEEDS TO DO A RECALL FOR THIS ISSUE BUT WILL NOT BECAUSE ONCE THEY TRULY FIX THE ISSUE IT WILL OPEN UP A CAN OF WORMS THAT WOULD COST THEM THOUSANDS. SO INSTEAD THE COST IS PASSED ON TO THE OWNER. IF THEY DO OFFER A FIX AFTER THE OIL STUDY IT'S ONLY FOR A PISTON RING KIT WHICH DOES NOT ACTUALLY FIX THE PROBLEM OF THE BAD TIMING CHAIN. SO FAR THE ONLY RELIEF I HAVE FOUND IS TO TURN THE ECO MODE OFF. THIS GIVES A LITTLE RELIEF TO THE CONSTANT FILLING OF OIL. OTHER THAN THAT IF THE CAR IS LOW ON OIL YOU WILL FEEL A CHUGGING/ JERKING OF THE CAR, PARTICULARLY AT A STOP OR LOW IDLE. I LOVE THE LOOK OF GMC'S HOWEVER I DON'T THINK I CAN EVER BUY ONE AGAIN AFTER DEALING WITH AN ISSUE LIKE THIS AND HAVING GM NOT RECALL A WIDELY KNOW ISSUE.

PCV VALVE ORIFICE CLOGGED/FROZEN OVER. CAUSED PRESSURE IN THE CRANKCASE WHILE DRIVING ON HIGHWAY, CAR DIED AT A STOPLIGHT. REMOVED ENGINE OIL DIPSTICK, RELEASED PRESSURE TO GET VEHICLE TO A SHOP. MECHANIC CLEANED ORIFICE, DRILLED ORIFICE TO A WIDER DIAMETER, AND CLEANED ALL RELATED ENGINE PARTS. GM REFUSES TO REIMBURSE EVEN THOUGH SAME ENGINES WITH DIFFERENT VIN ARE COVERED UNDER TSB 14882. BILL FOR SERVICE ATTACHED.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE'S POWER SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000. THE VIN WAS NOT AVAILABLE.

THE VEHICLE HAS SYMPTOMS OF #13-06-01-003H: EXCESSIVE OIL CONSUMPTION ' PERFORM OIL CONSUMPTION TEST AND/OR INSTALL PISTON AND PISTON RING KIT ' (FEB 9, 2016) THE TEST STATES THE FOLLOWING: IF THE OIL CONSUMPTION TEST INDICATES THAT THE RATE OF CONSUMPTION IS GREATER THAN 1 QUART (0.946 L) OF OIL EVERY 2,000 MILES (3,200 KM), NOTE THE OIL CONSUMPTION RATE, THE DATE THAT THE ECM WAS REPROGRAMMED AND ANY REPAIRS/DIAGNOSIS THAT YOU HAVE PERFORMED. THE LAST TIME I CHECKED, I WAS DOWN ALMOST 2 QUARTS FROM 5 AROUND 5000 MILES THIS MAY NOT QUALIFY, BUT IS CERTAINLY NOT CORRECT.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 55 MPH, A SOUND WAS HEARD FROM THE ENGINE COMPARTMENT AND THE ENGINE SHUT DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO BEES CHEVROLET (2100 OLD US 27, ST. JOHNS, MI, 48879, 989-224-2345) WHERE IT WAS DIAGNOSED THAT THE PVC FROZE AND CAUSED THE REAR CRANKSHAFT SEAL TO BLOW. THE TECHNICIAN RECOMMENDED AND REPLACED THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 90,000. *TR

MY CAR STARTING SPUTTERING YESTERDAY MORNING. BY LUNCH, I WAS A QUART LOW ON OIL. I ADDED A QUART OF OIL AND MADE IT APPROXIMATELY 20 MILES WHEN MY CAR STARTED SPUTTERING AGAIN, A DASHBOARD LIGHT CAME ON SAYING ENGINE WAS SLOWING DOWN AND THEN IT DIED. WHEN I RESTARTED IT, THE LOW OIL LIGHT WAS ON AND IT SAID STOP ENGINE NOW. I CALLED TOW TRUCK AND HAD IT TOWED TO THOMPSON SALES IN SPRINGFIELD MO - THE OFFICIAL GMC DEALER. I WAS CALLED TODAY AND TOLD IT WAS THE PCV VALVE THAT FROZE UP, CAUSING A BACK UP IN PRESSURE, CAUSING THE REAR MAIN SEAL TO BLOW. I HAVE BEEN DOING RESEARCH ON THIS TODAY, ONLY TO FIND THAT APPARANTLY THERE ARE MANY GMC TERRAINS IN THE 2010-2013 YEARS THAT HAVE BEEN HAVING THE EXACT SAME PROBLEMS. WHY IS THERE NOT A RECALL ON THIS? WHEN I RESEARCH IT MYSELF, I FIND NUMEROUS COMPLAINTS OF THE EXACT SAME PROBLEM. APPARANTLY, GMC ISSUED A SERVICE BULLETIN ON THIS EXACT PROBLEM, BUT THERE HAS BEEN NO RECALL. NOW, I AM LOOKING AT HAVING TO HAVE A WHOLE NEW ENGINE PUT INTO A CAR THAT IS ONLY 5 YEARS OLD.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO PENSKE BUICK GMC OF CERRITOS (18400 STUDEBAKER RD, CERRITOS, CA 90703, (866) 365-2940) TWICE, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. ON THE THIRD OCCURRENCE, THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE AN UNKNOWN FAILURE DIAGNOSIS WAS DETERMINED AND UNKNOWN PARTS WERE REPLACED IN THE STEERING COLUMN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.