2010 GMC TERRAIN Complaints

WE PURCHASED A 2010 GMC TERRAIN IN AUGUST OF 2012. THE VEHICLE HAD MICHELIN LATITUDE TOUR TIRES SIZE 235-55/R18. ON SATURDAY, APRIL 13TH WHILE GETTING AN OIL CHANGE, THE TECHNICIAN POINTED OUT TO US THAT ALL FOUR TIRES WERE SPLITTING ON THE SIDES AND THAT IT WAS A VERY DANGEROUS SITUATION. WE DID NOT DRIVE THE CAR THE REST OF THAT DAY AND THE NEXT DAY. ON MONDAY WE TOOK THE CAR BACK TO THE DEALER WHERE THEY CONFIRMED THAT INDEED THE TIRES WERE SPLITTING ON THE SIDES. THE CAR HAS APPROXIMATELY 55K MILES ON IT AND ACCORDING TO MICHELIN, THE TIRES ARE WARRANTED AS A 65K MILE TIRE. WE PURCHASED NEW TIRES AT THE DEALERSHIP BUT FEEL STRONGLY THAT THESE TIRES ARE DEFECTIVE AND SHOULD BE REPORTED BEFORE SOMEONE HAS AN AWFUL ACCIDENT BECAUSE OF THEM. I CHECKED FOR RECALLS BUT DID NOT FIND ANY. I CALLED MICHELIN WHO IN TURN CALLED THE DEALERSHIP. THE MAINTENANCE MANAGER AT THE DEALERSHIP TOLD THE MICHELIN REPRESENTATIVE ABOUT THE TIRES AND THE MICHELIN REPRESENTATIVE SAID THERE WAS NOTHING THEY COULD DO. I WAS IN THE MANAGER'S OFFICE DURING THAT PHONE CONVERSATION. I BELIEVE IT IS EXTREMELY URGENT TO TAKE A LOOK INTO THIS. I HAVE PHOTOGRAPHS OF THE TIRES AND I'M KEEPING THE TIRES SO THAT THEY CAN NOT BE SOLD TO ANYONE ELSE. THE TREAD ON THE TIRES IS VERY GOOD SO IT IS OBVIOUS THAT THIS DEFECT IS NOT RELATED TO NORMAL WEAR. PLEASE CONTACT ME SO THAT I CAN SEND THE PICTURES OR WHATEVER IS NECESSARY TO ENSURE THE SAFETY OF THOSE THAT MAY HAVE THESE TIRES ON THEIR VEHICLE. THESE TIRES MAY BEGIN TO HAVE THE SAME PROBLEMS AFTER 50K MILES AND THEY MAY NOT BE AS FORTUNATE AS WE WERE. THANKS SO MUCH, *TR

CAMSHAFT POSITION SENSOR ERROR OCCURRED. GMC HAS ISSUED A RECALL FOR MODEL YEAR 2011 TERRAINS, BUT NOT 2010. SAME ISSUE IS AFFECTING THAT MODEL YEAR AS WELL. (VOLUNTARY RECALL 11195 & 11195A). *TR

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED INDEPENDENTLY TO 30 MPH. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ELEVEN TIMES IN RELATION TO THE PROBLEM. THE FUEL INJECTOR AND TIMING CHAIN WERE BOTH REPLACED TWICE. IN ADDITION, THE ENGINE CONSUMED A LARGE AMOUNT OF OIL WITHIN A SHORT PERIOD OF TIME. THE TECHNICIAN RECOMMENDED THE ENGINE BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND NOTICED THAT THE ENTIRE INSTRUMENT PANEL AND SPEEDOMETER BECAME INOPERABLE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 09V489000 (VISIBILITY) BUT WAS ADVISED THAT THE VIN WAS INELIGIBLE FOR REPAIRS UNDER THE RECALL CAMPAIGN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE INSTRUMENT PANEL WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 52,000....UPDATED 04/25/13 *BF UPDATED 05/14/2013 *JS

WHILE DRIVING ON THE FREEWAY IN HOUSTON AN ENGINE POWER REDUCED LIGHT CAME ON AND MY VEHICLE LURCHED AND REDUCED IN SPEED FROM APPROXIMATELY 60 MPH TO 10MPH CAUSING CARS BEHIND ME TO TAKE EVASIVE ACTION AND ALMOST CAUSING A MULTIPLE CAR MAJOR ACCIDENT. I FRANTICALLY KEPT TRYING TO START THE CAR AND WAS ABLE TO GET OVER TO THE FEEDER ROAD. SINCE THIS INCIDENT I HAVE DONE SOME RESEARCH AND HAVE FOUND NUMEROUS COMPLAINTS FOR THIS ISSUE AND AM SURPRISED THAT THERE HAS NOT BEEN A RECALL ISSUED. THIS IS A VERY SERIOUS AND DANGEROUS ISSUE AND I AM SURPRISED THAT MORE HASN'T BEEN DONE. *TR

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHEN USING THE AUTOMATIC OPTION FOR THE HEADLIGHTS, HE ASSUMED THAT THE TAIL LIGHTS WOULD ALSO ILLUMINATE. THE TAIL LIGHTS WOULD AUTOMATICALLY DURING DAYTIME HOURS WHEN THERE WAS LOW VISIBILITY, SUCH AS FOG OR SNOW. THE MANUFACTURER WAS NOT CONTACTED AND THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE VIN AND FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 1/7/13 *CN THE CONSUMER STATED THE TAILLIGHTS DID NOT COME ON IN LOW VISIBILITY WHILE IN AUTO MODE. UPDATED 01/09/13

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE PARKED, THE TIRE PRESSURE, ABS, ALL WHEEL DRIVE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, WHILE DEPRESSING THE BRAKE PEDAL THE CONTACT NOTICED AN ABNORMAL GRINDING SOUND. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

I STARTED RECEIVING A WARNING TO SERVICE PASSENGER AIR BAG WHENEVER MY OLDEST SON SAT IN PASSENGER SEAT. IT DID NOT OCCUR WHENEVER ANYONE ELSE SAT IN THE SEAT SO I DID NOT IMMEDIATELY ACT UPON WARNING LIGHT/BUZZER. RECENTLY I HAD A PROBLEM WITH THE AIR CONDITIONING COMPRESSOR, SO WHEN BROUGHT TO THE DEALER, THEY FOUND A BAD ELECTRICAL SENSOR CONNECTOR UNDER THE PASSENGER SEAT THAT WAS ONLY ACTIVATED WHEN MY SON'S WEIGHT WAS IN THE SEAT. A HEAVIER PERSON CLOSED THE CONNECTOR CIRCUIT, A LIGHTER PERSON WAS NOT REGISTERING IN THE SEAT. IF AN ACCIDENT HAD OCCURRED, A PASSENGER AIR BAG MALFUNCTION COULD HAVE OCCURRED WITH SERIOUS CONSEQUENCES. *TR

NOTICED A HISSING NOISE. THOUGHT WAS IN CABIN AIR FILTER, SO WE REPLACED (IT WAS DIRTY). HISSING NOISE CONTINUED. THEN HISSING NOISE GREW WORSE, NO COLD AIR FROM A/C. BROUGHT TO THE DEALER & THE COMPRESSOR WAS REPLACED DUE TO A HOLE IN COMPRESSOR. 22675 MILES, 2 YRS 2 MOS IN SERVICE. *TR

DEALERSHIP FOUND THAT SIDEWALL ON MICHELIN LATITUDE TOUR TIRE P 235/55R18 X GREEN 99T M+S TIRE WAS DEFECTIVE AND REPLACED ONLY ONE TIRE. I BOUGHT VEHICLE NEW IN 2010 NOW HAS 16,800 MILES ON IT. TIRES WERE NEVER "OVERLOADED" OR DIDN'T HAVE ENOUGH TIRE PRESSURE IN IT AND WERE ALWAYS MAINTAINED BY DEALERSHIP. (VEHICLE ALSO HAS TPMS AND I RECEIVE ON STAR MAINTENANCE CHECK UPS MONTHLY. RESEARCH ONLINE SHOWS THAT MANY DIFFERENT VEHICLE BRANDS EQUIPT WITH MICHELIN LATITUDE TIRES HAVE THE SAME PROBLEM. IS THIS ON ONGOING PROBLEM? HOPEFULLY NOBODY WILL DIE BEFORE SOMETHING IS DONE IN LINE OF RECALL? HOW CAN I FEEL SAVE KNOWING THAT THIS TIRES ARE WEEK IN THE SIDEWALLS DUE TO DEFECT AND NOT DUE TO OUTER IMPACT? MANY PEOPLE STATED THEY ARE AFRAID OF DRIVING ON THE INTERSTATES OR LONG DISTANCE DUE TO THE SAME PROBLEM. MANY PEOPLE HAD BLOWOUTS, ETC. I REQUEST AN IMMEDIATE SAFETY RECALL BEFORE SOMETHING BAD HAPPENS. *TR