2010 GMC TERRAIN Complaints

TL* THE CONTACT OWNS A 2010 GMC TERRAIN SLT. THE CONTACT WAS DRIVING 25 MPH WHEN THE TIMING BELT DETACHED. THE VEHICLE WAS TOWED TO A DEALER. THE DEALER STATED THAT THE TIMING BELT CHAIN DETACHED AND DESTROYED THE ENGINE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 76,500. THE VIN WAS UNKNOWN.

I OWN A 2010 GMC TERRAIN 4 CYL. I HAVE HAD SEVERAL DIFFERENT SERVICE PROBLEMS WITH MY VEHICLE SINCE JUNE 2010. ALTHOUGH THE SERVICE DEPARTMENT AT MY DEALERSHIP HAS BEEN COOPERATIVE AND UNDERSTANDING THROUGH ALL THE SERVICE JOBS PERFORMED ON THE VEHICLE, IT HAS BECOME DISHEARTENING AND FRUSTRATING THAT MY VEHICLE CONTINUES TO GIVE ME PROBLEMS WITH ELECTRICAL, ENGINE WON'T START UP, STATIC FROM RADIO, NOT ABLE TO PLAY IPHONE THROUGH USB CONNECTION AT TIMES, RANDOM WARNING LIGHTS COMING ON AND OFF ON DISPLAY CONSOLE. I HAVE BEEN GIVEN SEVERAL REASONS OF "COULD BE" OR "MAYBE" BUT NEVER AN ACTUAL CONCRETE REASON FOR ALL THE NUMEROUS PROBLEMS. THE COMPUTER SYSTEM APPARENTLY GIVES FALSE READINGS ON OCCASION TO SERVICE DEPARTMENT AT THE DEALERSHIP ABOUT ERROR CODES AND MESSAGES OR NO ERROR MESSAGES WILL COME UP, EVEN THOUGH THERE MIGHT BE ISSUES WITH THE VEHICLE. MY CONCERN IS WITH ALL THE ELECTRONIC ISSUES, ENGINE ISSUE OF NOT STARTING UP, COMPUTER MESSAGES OR LACK OF MESSAGES TO THE VEHICLE WHEN THERE IS AN ISSUE.. IF I AM DRIVING THE VEHICLE AND DON'T KNOW THERE IS A PROBLEM BECAUSE THE COMPUTER SYSTEM WITHIN THE VEHICLE DOES NOT ACCURATE REPORT CORRECT DATA ABOUT THE STATUS OF THE VEHICLE, THEN HOW DO I KNOW WHEN TO GET THE VEHICLE TO GET SERVICED BEFORE I AM STRANDED WITH MY CHILDREN OR WORSE YET, GET INTO A CAR ACCIDENT BECAUSE OF THE VEHICLE'S COMPUTER MALFUNCTION. MY DEALERSHIP IN MY HOMETOWN CAN ONLY DO SO MUCH WITH INFORMATION PROVIDED BY THE MANUFACTURER; SO IF THEY DON'T KNOW WHAT TYPE OF FIXES TO MAKE, THEN MY VEHICLE IS NOT UPDATED WITH NECESSARY FIXES WHEN APPROPRIATE. *TR

MULTIPLE PROBLEMS: 1) FRONT RIGHT TIRE WELL HOLE/LEAK FOUND WHILE INVESTIGATING A COMPLAINT OF MOLD ODOR INSIDE CAR. 2) INITIALLY, THE USB AND A/C WERE MALFUNCTIONING. THEN THE CAR RADIO STOPPED WORKING; AND NOW THE CAR WILL NOT START (POSSIBLE ELECTRICAL SHORTAGE RELATED TO THE ABOVE LEAK?) I TRIED TO CHARGE THE BATTERY; HOWEVER, I BELIEVE SOMETHING MAY BE DRAINING THE BATTERY AS IT KEEPS DYING.

ISSUE - 5/20/2011 VEHICLE BROUGHT IN FOR RATTLING HEARD FROM FRONT RIGHT WHEEL. DIAGNOSIS NOISE WAS FOUND TO BE COMING FROM FRONT RIGHT STRUT BOOT. SOLUTION APPLIED GREASE TO STRUT NOISE SUBSIDED ISSUE - 7/26/2011, 7/26/2011 - VEHICLE BROUGHT IN FOR RATTLING HEARD FROM FRONT RIGHT WHEEL. (SAME NOISE AS REPORTED ON 5/20/2011) DIAGNOSIS & SOLUTIONNOISE WAS FOUND TO BE FROM SAME LOCATION AS REPORTED ON 5/20/2011. WAS INFORMED BY SERVICE REP. THAT THE BOOT HOUSING WHICH PROTECTS THE STRUT FROM WATER AND MUD BUILD-UP RATTLES AND GM HAS NOT DEEMED A SOLUTION TO FIX ISSUE AND THEY WERE INSTRUCTED TO PACK IT WITH GREASE. CALLED GM CORP. - ON 7/28/2011 SPOKE WITH MARLET EXT. 12772 IN REGARDS TO THE ABOVE ISSUE. INFORMED BY GM TECHNICAL BULLETIN PUT OUT BY GM STATES NO FIX FOR ISSUE AND IT INSTRUCTS SERVICE DEPARTMENTS TO STUFF AREA WITH GREASE. 8/01/11 CONTACTED BY A TECH FROM GM EXTENSION # 42315 AND INFORMED ONCE AGAIN THAT GM IS AWARE OF THE ISSUE AND THAT THERE IS NO FIX FOR THE ISSUE AND THAT A TECHNICAL BULLETIN WAS PUT OUT BY GM TO STUFF LOCATION WITH GREASE TO STOP PROBLEM. *KB

MY 2010 GMC TERRAIN 4 CYLINDER AWD HAS MADE PINGING NOISE AND RATTLING WITH ACCELERATION SINCE NEW. THE BEST GAS MILAGE IT HAS EVER GOTTEN WAS 20.9 MPG. THE WINDOW STICKER ON THE DEALER LOT STATED GAS MILAGE RANGE CITY/20 HIGHWAY/29.. THE EXPECTED RANGE FOR MOST DRIVERS WAS 24-34 MPG. I BELIEVE THIS RANGE TO BE FRAUDULENT, AND SHOULD BE INVESTIGATED. I WILL BE HAVING THE ENGINE SCANNED ON THE DEALER COMPUTER. A SECOND FAILURE OF MY VEHICLE IS THE POWER REAR LIFTGATE. IT FULLY OPENS INITIALLY THEN STARTS TO CLOSE ON IT'S OWN, IT CANNOT BE STOPPED BY FORCE, UNTIL IT CLOSES COMPLETELY. THERE IS NO SAFETY FEATURE THAT PREVENTS CLOSURE WHILE SOMEONE OR THING IS IN IT'S PATH. THIS COULD CRITICALLY INJURE OR KILL SOMEONE. THE DEALER STATES THE HYDRAULIC ARM LEAKED OIL & FAILED. I AM AWAITING PARTS FOR DEALER TO FIX IT. *TT

TL*THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT SMELLED FUMES COMING FROM THE VEHICLE AND NOTICED A HOLE IN THE EXHAUST MANIFOLD. THE DEALER MADE EIGHT ATTEMPTS TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 24,000. THE APPROXIMATE FAILURE MILEAGE WAS 134. THE VIN WAS UNAVAILABLE. UPDATED 07/21/11 *BF THE CONSUMER ALSO STATED THE AIR BAG SYSTEM WAS WORKED ON SEVEN TIMES. UPDATED 10/11/11

MY 2010 GMC TERRAIN AWD WE HAD SINCE JULY OF 2010 WORK WONDERFUL AT FIRST. NOW, MAY 25, 2011 OUR TERRAIN HAS SEVERAL LIGHTS COMING ON. ABS, STABILITY SERVICES, AWD IS TURN OFF,AND TRACTION CONTROL IS NOT WORKING LIGHTS. ONSTAR CAN NOT SEE THESE PROBLEMS IN ITS SYSTEM. HAVE AN APPOINTMENT FOR IT IN JUNE 1, 2011 AT OUR LOCAL DEALER. BUT I WOULD NOT RECOMMEND THIS VEHICLE TO ANYONE. *TR

THE FOUR CYLINDER ENGINE CONSUMES LUBE OIL AT AN ALARMING RATE. THIS COULD CAUSE A CATASTROPHIC ENGINE FAILURE IF ENGINE OIL LEVEL IS NOT CONSTANTLY MONITORED. *TR

SUNSHINE KIDS RADIAN SUPER LATCH DEFECT. IT IS INSTALLED PROPERLY AND COMES LOOSE VERY EASILY! MY 20 MONTH OLD DAUGHTER DID IT WITH HER FOOT WITHOUT ME KNOWING IT! (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=GMC, MODEL=TERRAIN). *TR

IN OCTOBER OF 2011, I HIT A SMALL STUMP ON THE FRONT DRIVER SIDE OF THIS VEHICLE. WHEN I DID THIS IT SHEARED OFF THE 3 BOLTS (LEFT, CENTER AND RIGHT SIDE) GOING ACROSS THE CROSSBARS AND DROPPED BOTH CROSSBARS OFF THE FRONT OF THIS VEHICLE. I DIDN'T UNDERSTAND HOW IT COULD HAVE TAKEN THE CROSSBAR ON THE PASSENGER SIDE UNTIL I SAW THE SIZE OF THESE BOLTS HOLDING THE CROSSBARS ON. IT'S A JOKE!!! 2010 GMC TERRAIN OWNERS BE CAREFUL BECAUSE IT DOESN'T TAKE MUCH TO SHEAR THESE BOLTS OFF AND IT WILL NOT BE COVERED BY YOUR WARRANTY. *TR