2010 GMC TERRAIN Complaints

I HAD COMPLAINED SEVERAL TIMES TO THE COURTESY GMC IN TRUSSVILLE, AL IN THE LAST THAT MY 2010 GMC TERRAIN WAS NOT GETTING GOOD GAS MILEAGE AND IDLING AND SHIFTING VERY ROUGH. AT THAT TIME IT WAS UNDER THE 36,000 MILE FACTORY WARRANTY. THEY PROCEEDED TO TELL ME THAT IT WAS JUST HOW THIS NEW ENGINE RAN BUT WAS NOT A PROBLEM. THE WEEK OF APRIL 4, 2011 MY VEHICLE STARTED REALLY HAVING ALOT MORE DIFFICULTIES ON IDLING, HAD NO PICKUP AND GAS MILEAGE GOT EVEN WORSE AND IT ALMOST CUT OFF A FEW TIMES. WELL I TOOK IT TO THE DEALERSHIP ON APRIL 11, 2011 AFTER HAVING SEVERAL WARNING LIGHTS COME ON AND WAS TOLD MY IT WAS MY HIGH PRESSURE FUEL PUMP WAS LEAKING. THEY HAD TO KEEP MY CAR THE BETTER PART OF A WEEK TO ORDER ALL THE PARTS TO FIX IT AND OF COURSE AT THIS POINT IT IS NOT UNDER THE FACTORY WARRANTY ANY LONGER. I WAS TOLD THIS WOULD FIX ALL MY PROBLEMS. IF THIS WAS THE CASE WHY WAS THIS NOT FIXED EARLIER. AFTER PICKING MY CAR BACK UP ON APRIL 15,2011, THE NEXT DAY ALL THE LIGHTS COME ON AGAIN AND THE CAR WILL NOT TURN OVER AT ALL. AFTER JUMPING THE VEHICLE OFF, I CARRIED BACK TO THE DEALERSHIP ON APRIL 18, 2011 AND THEY TELL ME NOW MY BATTERY IS DEAD. IT HAS BEEN ONE PROBLEM AFTER ANOTHER WITH THIS VEHICLE AND THIS DEALERSHIP. IT IS A TRUE LEMON AND I WOULD NOT SUGGEST TO ANYONE TO PURCHASE THESE VEHICLES. I TRAVEL ABOUT 30,000 MILES A YEAR AND I DO NOT FEEL SAFE THAT I WILL GET WHERE I AM GOING IN THIS VEHICLE WITHOUT BREAKING DOWN. *TR

WITH ALL EXTERIOR LIGHTS AND ONE MAP LIGHT ON, WHEN USING TURN SIGNAL, ALL LIGHTS WILL DIM WHEN SIGNAL LIGHT COMES ON. THERE SHOULD NOT BE THAT MUCH STRAIN ON THE ELECTRICAL SYSTEM. *TR

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED HER THAT THE WIRE LEADING TO THE AIR BAG WAS FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED WITHIN A FEW DAYS. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE DEALER ADVISED THAT THEY WOULD NEED TO ORDER A SPECIAL LUBRICANT FOR THE AIR BAGS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,900. UPDATED 3/22/11 *CN THE AIR BAG LIGHT PROBLEM HAS BEEN RESOLVED. UPDATED 04/25/11

TL*THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 30 MPH THE CONTACT HEARD A CLAPPING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE AIR CONDITIONER COMPRESSOR WAS REPLACED. THE CONTACT CONTINUED TO HEAR THE NOISE. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME WHERE THERE WERE OTHER REPAIRS MADE. THE CONTACT WAS NOT SURE OF WHAT REPAIRS WERE MADE. THE NOISE CONTINUED AFTER THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE NOISE WAS CONSTANT WHEN THE VEHICLE WAS DRIVEN. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE TECHNICIANS COULD NOT DIAGNOSE THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 02/11/11 *BF THE CHECK ENGINE VALVE AND CATALYTIC CONVERTER ASSEMBLY WERE REPLACED. UPDATED 04/21/11

TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE BEGAN ABNORMALLY SKIPPING GEARS. THE CONTACT WAS ACCELERATING FROM A TRAFFIC STOP WHEN THE VEHICLE ABNORMALLY LUNGED FORWARD AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF A PRECEDING VEHICLE. THE DRIVER OF THE SECOND VEHICLE WAS INJURED. A POLICE REPORT WAS AVAILABLE. THE CONTACT SUSTAINED SUBSTANTIAL DAMAGE TO THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 22,000.

TRAVELING ON A HIGHWAY ABOUT 50MPH A CAR TURNED LEFT IN FRONT OF US. WE T-BONED THE CAR. THE PASSENGER AIR BAG FAILED TO DEPLOY. THE DRIVER AIR BAG SHOT OFF TO THE LEFT. THIS WAS A 2010 TERRAIN. *TR

MY NEW 2010 GMA TERRAIN WILL RANDOMLY DISPLAY PASSENGER SEAT BELT IS OFF WHILE THERE IS AN ADULT PASSENGER (+150 POUNDS) SITTING THERE. IN ADDITION SOMETIMES IT HAS ALSO CAUSED AN ERROR CODE TO APPEAR AND SOMETIMES DOES NOT PRODUCE AN ERROR CODE. ADDITIONALLY I HAVE ALSO RECEIVED WARNINGS ON MY DASHBOARD THAT SEAT BELTS ARE NOT ON AND AIRBAG ERRORS. MY DEALERSHIP ACKNOWLEDGED THAT THE AIRBAG WARNING MEANT THE AIRBAGS MIGHT NOT DEPLOY IN A CRASH AND PROVIDED NO FIX, JUST A RESET. THIS HAS OCCURRED SEVERAL TIMES AND I HAVE TO MOVE MY PASSENGER TO THE BACK SEAT WHEN THIS ERROR OCCURS. I HAVE ALSO HAD THE SENSOR REPLACED IN MY PASSENGER SEAT WITH NO CHANGE IN WHAT IS HAPPENING. I HAVE BEEN TOLD THAT THE ONLY NOTICE THEY HAVE ABOUT THE PASSENGER SEAT IS THAT ELECTRONIC DEVICES CAN CAUSE THE AIRBAG TO BE ACTIVATED WHEN NO ONE IS SEATING THERE. HOWEVER THAT WAS NOT MY COMPLAINT. SINCE MY AIRBAG PROBLEM STARTED HAPPENING I HAVE NOW ALSO HAD THE PASSENGER LIGHT (AND SOUNDS) START RANDOMLY WHILE I'VE BEEN DRIVING WITH NO PASSENGER PRESENT. MY DEALERSHIP TOLD ME I COULDN'T HAVE ANY ELECTRONIC DEVICE IN THE CAR ON TO FIX THAT ERROR. BUT I WAS TOLD THERE IS NOTHING THEY WILL DO ABOUT MY AIRBAGS AT RANDOM TIMES NOT WORKING. ADDITIONALLY I FELT THAT HAVING TO TURN OFF MY ELECTRONIC DEVICES WHILE DRIVING IS NOT FAIR, ESPECIALLY IF I HAVE PASSENGERS WHO WANT TO USE THEM. I HAVE BEEN TERRIFIED TO DRIVE WITH PASSENGERS PRESENT AND HAVE COME CLOSE TO BEING IN ACCIDENTS WHEN MY CAR RANDOMLY PRODUCES SOUNDS FOR SEAT BUCKLES (STARTING EVEN AFTER DRIVING FOR 20 MINUTES AND IT DOESN'T STOP). THIS HAS BEEN RECORDED FOUR TIMES OR SO AT THE DEALER BUT HAD HAPPENED AT LEAST A DOZEN TIMES, EVEN AFTER I FINALLY FEEL THAT IT WASN'T GOING TO HAPPEN AGAIN. I HAVE BEEN TOLD THERE IS NOTHING TO FIX, EVEN WHEN MY DEALER SEES THE ERROR CODES. *TR

TL*THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE PARKED, THE CONTACT ENTERED THE VEHICLE AND NOTICED THE HEADLINER WAS HANGING DOWN FROM IN THE REAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE FAILURE OCCURRED TWICE AFTER AND THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE REPAIRED. THE FAILURE MILEAGE WAS 32 AND THE CURRENT MILEAGE WAS 3,900.

ON THURSDAY JULY 22 WHEN I WENT TO GO START MY CAR MY VEHICLE WOULD NOT DRIVE FORWARD, IT WOULD ONLY ROLL FORWARD. THE CAR DASH STATED IT WAS BECAUSE OF THE "STABILITRACK" AND THE TRANSMISSION LIGHT WAS ALSO ON. THE CAR WAS TOWED AND SUPPOSEDLY FIXED. ON THURSDAY JULY 30, I WAS DRIVING ON A MAJOR HIGHWAY AT 70MPH ABOUT TO TURN OFF ONTO A RAMP WHERE MY CAR STOPS DRIVING IN HEAVY TRAFFIC. THE CAR WAS ABLE TO ROLL INTO THE EMERGENCY LANE. AGAIN, THE TRANSMISSION LIGHT CAME ON AND "STABILITRACK" CAME UP ON THE DASHBOARD. THE CAR HAS BEEN THERE FOR 4 WORKING DAYS AND THEY STILL HAVE NOT FIXED IT. THEY THINK IT IS A BAD SWITCH OR WIRE IN THE TRANSMISSION. THIS CONCERNS ME BECAUSE IT MAY HAPPEN AGAIN. IF I DID NOT RECOGNIZE WHAT WAS GOING ON AND THOUGHT QUICKLY, I COULD HAVE CAUSE A MAJOR ACCIDENT BECAUSE OF THE SPEED THE CARS WERE DRIVING ON THE INTERSTATE. *TR

RE: 2010 GMC TERRAIN, WHEN THE REAR WINDOWS ARE PARTIALLY OR FULLY OPEN, OR BEING OPENED, AT SPEEDS OF 45 MPH OR GREATER THE VEHICLE STARTS TO SHAKE AND VIBRATE. THE HIGHER THE SPEED THE MORE SEVERE THE SHAKING BECOMES. IT IS SIMILAR TO THE SHAKING YOU GET AFTER A BLOW OUT AND GETS DANGEROUS AT HIGH SPEEDS. *TR