2015 GMC TERRAIN Complaints

I'VE ATTACHED MY FINAL REPAIR NOTICE TO GM AND IT HAS ALL OF THE DETAILS. I HAVE SINCE TAKEN MY CAR BACK TO THE DEALERSHIP TO HAVE THE FINAL REPAIR DONE. THEY STILL SAY NOTHING IS WRONG WITH IT. I AM TERRIFIED TO DRIVE MY CAR. I ASKED GM TO TAKE THE CAR BACK AND THEY SAY THEY ARE NOT WILLING TO DO ANYTHING AT ALL TO HELP ME. THE TRANSMISSION IS JERKY AND THE BRAKES BARELY WORK. PLEASE INVESTIGATE. ITS LIKE GM WOULD LIKE TO WAIT UNTIL THERE IS A HUGE ACCIDENT AND LOSS OF LIFE BEFORE DOING ANYTHING.

FRONT PASSENGER SEAT BELT CHIME COMES ON WHEN THERE IS NOTHING ON THE FRONT SEAT OR ALMOST NOTHING ON THE SEAT. THIS HAS HAPPENED AT LEAST 1/2 DOZEN TIMES OR MORE. I CAN BE DRIVING AND ALL OF SUDDEN COMES ON. IT CAN SCARE ONE ESP 1ST TIME. YOU DON'T KNOW WHAT IS HAPPENING. I THOUGHT I BLEW A TIRE OR DOOR CAME OPEN. MY ATTENTION WAS EVERYWHERE BUT ON 65 MPH TRAFFIC ON FREEWAY. BREAKS ONE'S DRIVING CONCENTRATION. INDEPENDENT OF TEMPERATURE. OTHER PROBLEM I HAVE IS LOTS OF WIND COMES IN ON PASSENGER DOOR. IT IS NOT ALIGNED PROPERLY. GM HAS TRIED A COUPLE OF TIMES WITH NO SUCCESS. VERY ANNOYING AND HARD TO HEAR RADIO ETC.. 3RD PROBLEM IS NAVIGATION,COMMUNICATION CENTER,IT KEEPS DISAPPEARING. IT IS GIVING ME DIRECTIONS SOMEWHERE AND THEN JUST DISAPPEARS AND RESETS. IT HAS BEEN REPLACED ONCE. IT HAS GOTTEN ME STRANDED MORE THAN ONCE. I AM A SENIOR WHO RELIES ON SYSTEM. WHEN IT DISAPPEARS, I AM NOT ALWAYS SOMEWHERE THAT I CAN STOP TO COMPLETELY RESET AND REENTER ALL THE INFORMATION AGAIN. I FEEL THAT THIS IS A SAFETY ISSUE. I WAS ON HWY EVERY TIME AND MOST OF THE TIME NOT IN A REMOTE AREA BUT NOT IN AREA THAT I COULD STOP. IN CA. THERE ARE MANY AREAS YOU DO NOT WANT TO GET OFF THE FRWY AT. ALL INSTANCES ABOVE HAPPENED IN THE CITY AREAS WHILE DRIVING. SERVICE WAS DONE OCT 2015. NONE OF ISSUES RESOLVED DESPITE ATTEMPT. ALL ARE ONGOING.

THE FRONT PASSENGER SEAT BELT CHIME COMES ON EVEN WHEN THERE IS NOTHING OR ALMOST NOTHING IN THE SEAT. THIS MOSTLY HAPPENS WHEN THE AMBIENT TEMPERATURE IS ABOVE 45 DEGREES FAHRENHEIT AND EITHER DURING A BRAKING EVENT OR ACCELERATION EVENT (EITHER FROM A STOP OR DURING AN OVERTAKE MENUVER). IT ALSO OCCURS WHEN THE VEHICLE SPEED GOES ABOVE 60MPH. IN ALL THESE SITUATIONS THE CHIME COMES ON AT MOST IN-OPPORTUNE TIMES WHILE THE VEHICLE IS IN MOTION STARTLING THE DRIVER CAUSING HIM/HER TO TAKE THE EYES OFF THE ROAD TO LOOK AROUND WHAT IS GOING ON WITH THE VEHICLE. THIS ISSUE HAS RESULTED IN MULTIPLE NEAR MISS OCCURRANCES WHILE I HAVE MY 15 MONTH OLD BABY IN THE VEHICLE! THE ISSUE STARTED OCCURRING IN AUGUST 2015 (ABOUT 4.5 MONTHS AFTER I GOT THE VEHICLE). THE DEALER SAYS THAT THIS IS A KNOWN PROBLEM WITH THESE VEHICLES AND THAT NOTHING CAN BE DONE TO FIX THIS. I HAVE SEEN MULTIPLE POSTS ON THE INTERNET ABOUT THIS ISSUE WITH CHEVY EQUINOX AND GMC TERRAIN.

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING 40 MPH, THE LOW BEAM HEADLIGHTS FAILED TO FULLY ILLUMINATE. THE FAILURE OCCURRED DURING NIGHT DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS COULD NOT BE ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50.

2015 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO SUDDEN LOSS OF ENGINE POWER, ACCELERATOR PEDAL AND THROTTLE FAILURES. *SMD THE CONSUMER STATED WHEN SHE TRIED TO ACCELERATE, THE VEHICLE BARELY MOVED. THE CONSUMER TURNED OFF THE VEHICLE AND RE-STARTED IT, WITH THE SAME RESULTS. THE ENGINE WOULD JUST IDLE AS IF THE ACCELERATOR PEDAL WAS DISCONNECTED. *JB

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE PRESSURE OF THE AIR WAS PAINFUL TO THE CONTACT'S EARS WHEN THE WINDOWS WERE ROLLED DOWN. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

SEPT. 30, 2015 WE BOUGHT A 2015 GMC TERRAIN FROM BUICK GMC OF MAHWAH (NJ). THERE WAS 88 MILES ON THE ODOMETER. AT NIGHT (IN DARKNESS) VISIBILITY IS ONLY ACCESSIBLE THRU THE BOTTOM SECTION OF THE WINDSHIELD. THERE IS A DARK HORIZONTAL LINE ACROSS THE WINDSHIELD AT APPROXIMATELY THE HALF WAY POINT. IT IS BLACK ABOVE THE LINE-NO VISIBILITY TO THE OUTSIDE ABOVE THE LINE. YOU CAN NOT SEE A SAFE DISTANCE DOWN THE ROAD AS VISIBILITY IS RESTRICTED. TELEPHONE POLES, TREES, OBJECTS, SIDE ROADS, DEER, OBSTACLES, SIGNS ETC ARE NOT VISIBLE THRU THE WINDSHIELD'S TOP HALF. WE DROVE IT THE FIRST TIME AT NIGHT OCT. 8. I WAS THE DRIVER, MY HUSBAND PASSENGER. OUR SEATS WERE AT DIFFERENT POSITIONS. NEITHER MY HUSBAND NOR I COULD SEE OUT OF THE TOP HALF OF THE WINDSHIELD. THE ROUTE TRAVELED CONSISTED OF UNLIGHTED PARKWAY AND SIDE ROAD DRIVING. ON DARK, NON ILLUMINATED ROADS WITH NO LIGHTS FROM OTHER VEHICLES AND STREET LIGHTS, WE WERE NOT ABLE TO SEE ANYTHING ABOVE THE HORIZONTAL LINE ACROSS THE WINDSHIELD. WITH LOW BEAMS VISIBILITY WAS APPROXIMATELY 25-30 FEET FORWARD. THERE WAS NO VISIBLE ORIENTATION ABOVE THE HORIZONTAL LINE. IT WAS BLACK. HIGH BEAMS ALLOWED A LONGER VISUAL FIELD BUT STILL NO VISIBILITY ABOVE THE LINE OF THE WINDSHIELD CREATING A 'TUNNEL VISION' EFFECT. TRAVELING UP OR DOWN HILL WAS PARTICULARLY SCARY. VISIBILITY WAS RESTRICTED TO DIRECTLY IN FRONT OF THE CAR. THE 25 MILE DRIVE WAS FRIGHTENING. THERE WAS NO VISIBILITY PROBLEM DURING DAYTIME DRIVING OR ON HIGHLY ILLUMINATED ROADS AT NIGHT. OCT. 9, 2015 (9 DAYS OF HAVING THE CAR) WITH 220 MILES ON THE ODOMETER, WE RETURNED IT TO THE DEALER WITHOUT RESOLUTION. GM RESPONDED ALL TERRAINS ARE MANUFACTURED AS OURS AND COULD FIND NO PROBLEM AS DESCRIBED. THE CAR IS UNSAFE AND A HAZARD TO US AS WELL AS OTHERS. WE DO NOT WANT TO BECOME A GM STATISTIC.

TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING 20 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS DID NOT FULLY ILLUMINATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500....UPDATED 02/03/16 *BF UPDATED 03/09/16.*JB

IN THE EARLY MORNING OF 9-5-15 MY DAUGHTER BEGAN DRIVING HOME FROM PITTSBURGH TO DE. SHE SWERVED TO AVOID AN ANIMAL ON THE PA TURNPIKE, HIT THE JERSEY WALL ON THE RIGHT, ROLLED OVER COMPLETELY TWICE TO THE LEFT, LANDING UPRIGHT IN THE MEDIAN. LUCKILY THE SEAT BELT SAVED HER AND SHE HAD ONLY MINOR INJURIES. HOWEVER THE SIDE AIR BAGS DID NOT DEPLOY. IN FACT ONSTAR CALLED 911 BECAUSE THEIR MONITORING EQUIPMENT SHOWED THAT THE AIR BAGS HAD DEPLOYED, BUT THEY DID NOT. THE VEHICLE WAS DECLARED A TOTAL LOSS. THERE IS NO RECALL ON THIS VEHICLE FOR AIRBAG PROBLEM THOUGH I'VE HEARD THAT THERE SHOULD BE SO I WANTED TO REPORT THIS.

RADIO STOPPED FUNCTIONING ON AUGUST 26TH. THERE WAS NO VOLUME, I COULD NOT CHANGE THE STATIONS BY STEERING WHEEL OR TOUCH. THE BLUETOOTH WOULD NOT WORK. THE DASH LIGHTS WOULD NOT TURN OFF AND REMAINED ON THE ENTIRE EVENING. I CALLED GMC SUPPORT AND THEY SAID TO UNPLUG THE BATTERY, BUT I DID NOT DO SO AS I DIDNT WANT TO MESS ANYTHING UP. I TOOK THE CAR IN TO THE DEALERSHIP THE FOLLOWING DAY. I WAS TOLD THEY SEE THIS ISSUE OFTEN AND BY UNPLUGGING AND RESETTING THE BATTERY, IT WILL FIX THE ISSUE. PROBLEM RESOLVED. RADIO STOPPED FUNCTIONING AGAIN ON SEPTEMBER 2ND. SAME ISSUES AS ABOVE. TOOK THE CAR IN AND WAS TOLD THIS TIME THAT IT HAS SOMETHING TO DO WITH ONSTAR AND THEY ARE WORKING ON A FIX. UNTIL THEY HAVE A PERMANENT SOLUTION, I WAS TOLD IF THE ISSUE HAPPENS AGAIN TO PRESS THE WHITE BUTTON ON MY REARVIEW MIRROR. PROBLEM RESOLVED. RADIO STOPPED FUNCTIONING AGAIN ON SEPTEMBER 3RD. PRESSED THE WHITE BUTTON ON THE REARVIEW MIRROR FOR OVER 20 MINUTES BEFORE THE RADIO STARTING FUNCTIONING PROPERLY AGAIN. PROBLEM RESOLVED. I CALLED GMC TO FILE A COMPLAINT ON SEPTEMBER 12 BECAUSE THE DEALERSHIP GENERAL MANAGER HAD NOT RESPONDED TO ME. GMC CALLED THE DEALERSHIP AND CONFIRMED THE ISSUE WAS INDEED RELATED TO THE ONSTAR COMPONENT AND THAT THERE IS NO FIX. GMC SAID THAT IT WAS PROBABLY NOT SAFE TO DRIVE THE VEHICLE IF THE DASH LIGHTS STAYING ON ARE DRAINING THE BATTERY. THEY WENT AS FAR AS SAYING THEY COULD GET ME A LOANER CAR UNTIL MY ISSUE IS FIXED, BUT THERE IS NO ETA. WITH GMC SAYING IT'S NOT SAFE TO DRIVE WITH THAT ISSUE, I'M NOW NOT SURE WHAT TO DO WITH IT.