2012 GMC TERRAIN Complaints
View complaints related to 2012 GMC TERRAIN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 350 complaints submitted for the 2012 GMC TERRAIN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 GMC TERRAIN- RICHMOND, TX
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT DROVE OVER A PIECE OF A TIRE IN THE ROAD. THE TIRE STRUCK THE FUEL LINE AND CAUSED THE FUEL LINE TO BECOME DETACHED. AS A RESULT, GASOLINE FUEL BEGAN TO SPILL OVER THE HIGHWAY. THE VEHICLE WAS STOPPED AND TOWED TO A DEALER FOR DIAGNOSIS AND THE FUEL LINE WAS REPLACED. THE DEALER INFORMED THE CONTACT THAT THERE WAS NOTHING TO PROTECT THE FUEL LINE FROM SUBSEQUENT CONTACT WITH ROAD DEBRIS. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 GMC TERRAIN- ASHFORD, CT
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT IT WAS DIFFICULT TO SEE THROUGH THE WINDSHIELD AT NIGHT TIME. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHO DECIDED TO LIFT THE HEADLIGHT HIGHER. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND THEY FILED A COMPLAINT. THE FAILURE MILEAGE WAS 4. UPDATED 11/14/12*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 GMC TERRAIN- TELFORD, TN
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT HE FELL ASLEEP WHILE DRIVING AN UNKNOWN SPEED. THE VEHICLE TRAVELED TO THE RIGHT SIDE OF THE ROAD AND WENT AIRBORNE APPROXIMATELY 20 FEET, LANDING ON ALL FOUR TIRES. THE VEHICLE THEN TRAVELED APPROXIMATELY 200 FEET AND CRASHED INTO AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED BACK AS A RESULT. A POLICE OFFICER WITNESSED THE INCIDENT AND FILED A REPORT. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAULTY AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. UPDATED 10/16/12*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 GMC TERRAIN- CAMP HILL, PA
PURCHASED 2012 GMC TERRAIN IN JUNE 2012. SHORTLY AFTER PURCHASE I NOTICED THE STEERING IS VERY STIFF AND MAKES GRINDING SOUND WHEN TURNING STEERING WHEEL. HAD TO DEALER SINCE AND THEY SAID IT WAS DUE TO THE TIRES PRESSURE. THEY SAID THEY PUT IN CORRECT TIRE PRESSURE AND SAID IT SHOULD CORRECT PROBLEM. IT DIDN'T SO I TOOK BACK TO DEALER AND THEY TEST DROVE IT AND SAID THEY NOTICED ALSO HOW STIFF THE STEERING IS. WAS TOLD THAT OTHER MODELS SAME YEAR AND MODE STEERING WERE STIFF. DID NOTHING AT THAT TIME AND TOLD TO KEEP DRIVING AND SEE IF IT CORRECTS ITSELF. IT HASN'T. WHAT CAN I DO TO GET THOSE PROBLEMS RESOLVED? *TR
Source: NHTSA WEB SITE -
2012 GMC TERRAIN- SAN CLEMENTE, CA
?ON APRIL 16TH OUR SON WAS DRIVING ON FAIRVIEW RD. AND TRAVELING THROUGH A GREEN LIGHT WHEN A CAR THAT RAN A RED LIGHT HIT HIM. ?HIS CAR ? A GMC 2012 TERRAIN WAS HIT MULTIPLE TIMES ? DRIVER'S FRONT END, FRONT END AND SPUN AROUND FROM THE FORCE AND HIT ON THE PASSENGER SIDE. NO AIRBAGS DEPLOYED ?[XXX] WAS IMMEDIATELY CONTACTED BY ON STAR, THEY CALLED POLICE, HIS CAR WAS TOTALED ?ON 4/21 I EMAILED GMC AND ASKED WHAT DEPARTMENT I WOULD CONTACT TO FILE A COMPLAINT ABOUT THE FRONT AND SIDE AIRBAGS NOT DEPLOYING CALL FROM GMC 866-790-5700 EXT. 22745 SAID ON VOICE MAIL ? THE AIRBAG DID NOT DEPLOY AS IT SHOULD HAVE? HE MADE A CASE NUMBER [XXX] GMC HAS SINCE DECLARED THIS WAS A LOW THRESHOLD EVENT - NO NEED FOR AIRBAG DEPLOYMENT - YET THE CAR WAS TOTALED AND OUR SON HAS WHIPLASH AND CONTUSIONS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
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2012 GMC TERRAIN- MEMPHIS, TN
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 65 MPH THE CONTACT OPENED THE REAR DRIVER AND PASSENGER SIDE WINDOWS AND NOTICED THE SUNROOF BEGAN TO VIBRATE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS DESIGNED THAT WAY; THEREFORE, THERE ARE UNABLE TO REPAIR THE VIBRATION. WHEN THE CONTACT OPENED THE FRONT AND REAR DRIVER AND PASSENGER WINDOWS THE VIBRATION DID NOT OCCUR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 GMC TERRAIN- LAKE VIEW TERRACE, CA
2012 GMC TERRAIN. CONSUMER STATES THE PASSENGER SEATS AIR BAG SYSTEM AND CONSTRUCTION MAKE THE VEHICLE UNCOMFORTABLE AND INITIALLY UNSAFE FOR HIS WIFE *TGW A COUPLE OF DAYS AFTER PURCHASING THE VEHICLE, THE CONSUMER'S WIFE USED A SEAT CUSHION TO CONFORM TO THE SEAT AND THE THEY SOON DISCOVERED THE AIR BAG WOULD NOT ENGAGE. *JB
Source: CONSUMER LETTER -
2012 GMC TERRAIN- KATY, TX
TL * THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 3,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE