2013 GMC TERRAIN Complaints

The contact owns a 2013 GMC Terrain. The contact stated that the vehicle was consuming 1 to 3 quarts of oil for every few miles. The contact stated that the cross member was covered in oil. The vehicle was taken to the local dealer, where it was diagnosed that the timing chain had jumped and there was no compression in the engine. The contact was informed that the rod bearings were damaged. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 143,000.

The contact owns a 2013 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My airbag indicator lit up and I was not involved in any accident or even a fender bender. After this the engine indicator lit up as well, I had to replace the battery, change spark plugs at the local Firestone. Now I have a problem with the theft indicator and the vehicle does not turn on. Several problems have come up since the airbag indicator lit up.

Bought my 2013 GMC Terrain SLT in 2017 from Carvana. I did not know there had been low oil issues or catalytic convertor issues that GM had put out a letter to get replaced in 2020. I always had to put oil in it. It just burnt right out. I also replaced 3 catalytic convertors. Fast forward to now 2023, I'm driving and my engine starts knocking loud. It has oil in it at this point. It finally died half way home 52 miles out. I had it towed home and then to a dealer. I find out from them that there was metal intermix with the oil and that this had a warranty for this issue. But... now my vehicle is 10 years old and over 120,000 miles. Now I can't get the warranty because it expired. that's crap! This should be a recall by now considering this has happened to numerous people with this year make and model. I can't spend $9,698.00 on a new engine.

This vehicle is burning/losing oil. It is full, it will have a greasy substance on the dipstick and oil cap. Then after 1k-12k miles the oil is almost empty. I have had almost 5k in repairs at McLaughlin and they state nothing is wrong, yet I keep having the same issue. I went to key Auto mall and oil looked fine and now it is almost empty again. No oil all over the engine or on the ground. I don't want the engine to blow or have excessive oil changes. What is the remedy to fix this?

The contact owns a 2013 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 GMC Terrain. The contact stated that while driving at an undisclosed speed, she smelled a burning odor throughout the vehicle then the vehicle started to hesitate. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the vehicle was not included in a recall nor covered under Warranty. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 108,000.

Experienced two separate problems with the engine. The first is oil consumption. We have had to add oil almost every month for the past 2-3 years. The second is that the rear main seal blew after an extreme cold snap. While attempting to repair the vehicle we found metal shavings in the oil filter. The vehicle is no longer worth the cost of the repairs.

Sudden Excessive Oil Consumption, Engine Seized, Oil Pressure Alert Warning Failed to alert driver that the car was bone dry with no oil, and the Information Screen indicated that 25% Oil Life was Remaining, when the car was bone dry with no oil. FYI - GM paid for 50% on costs of a replaced repurposed engine. And yet there is/was no recall? They should have paid 100%

The contact owns a 2013 GMC Terrain. The contact stated that the vehicle was consuming an excessive amount of engine oil. Additionally, the check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.