2017 GMC TERRAIN Complaints

My car lost oil while I was driving. I also lost power. I had my car over to a garage and the mechanic diagnosed it was a ruptured rear main seal caused by a frozen PCV system. GM knows about the problem but has not recalled it. It is very expensive to repair. And because the manufacturer knows about it but never told the consumer, is fraudulent.

My vehicle only has 78,000 miles on it and the timing chain needs to be replaced?! This is no longer under warranty because it’s been over 5 years but this should last a life time. Now I have a car that doesn’t start or run that I have to make payments on and no one wants to do the work on my car! I looked online and a bunch of people are having the same issue with the same exact car at similar mileage and the same issue! GMC needs to do a recall on this issue, many people are losing money and it’s a financial crisis.

We have had 4 transmissions since we bought the vehicle. It slows down to almost a stop after it hits 30 mph and makes weird noises all throughout the vehicle. The back right tire sticks to the pavement and jerks when i start to drive. The key ignition has been fixed several times and still sometimes won't turn with the key or come out. Yes Warranty told the repaid service company to fix whatever, and they did but it still after 2 more transmission hasn't fixed the issues. Engine light and not sure what else.

I was driving back home when I suddenly heard a loud pop and my car seat belt immediately tightened up. I saw smoke inside the car and the screen in my dashboard said "airbag service" There was no air bag physical deployed in the car so I believe it happened internally. Now my driver seatbelt will not retract and the front passenger seatbelt will not come out.

Vehicle repeatedly stalled while on highway, there were no warning lights on dash or anything indicating of an issue prior. Took vehicle to repair shop and after thorough investigation they reported that there was no oil in engine despite dashboard monitor registering oil life was fine. Oil changes are always completed regularly and on time for vehicle. Mechanic said that this is a known issue with GMC for this specific model where oil is consumed at an irregular rate. There is a lawsuit against gmc for oil consumption that includes years 2010-2014 where gmc was at fault however the lawsuit was filed before the 2017 model came out. It was later discovered that years ,2014-2017 also have this known defect however a recall has yet to be placed. Being a common symptom of this issue is frequent vehicle stall this really should be a recall. After speaking with a couple of other gmc dealerships they were aware it was a frequent issue as well but are uncooperative when it comes to the cost of repairs, an entirely new motor is needed to be replaced now for the vehicle being driven without oil. After several calls with a GMC representative I was advised to file a complaint with NHTSA to have you guys complete an investigation into the issie

Roughly every 8 months Sirius XM "radio" runs an automatically triggered free subscription period that includes "weather alerts". These alerts BLOCK part of the car's normal navigational (map) system, requiring UNNECESSARY MOVEMENTS to dismiss the prompts so one can see map details. These movements RISK DRIVING MISTAKES. The weather alerts are unhelpful and unwanted: trivial events that don't affect me. And they keep repeating the same alert multiple times per day. I once called Sirius tech support to have them shut that feature off, but they claimed they couldn't, and to just wait out the promotion period. Sirius XM comes with the car and I can't remove it. I suspect the prompts are a marketing gimmick to trick people into sampling their music channels when they fiddle in the Sirius menus trying to turn off the alerts. Others on social media have reported similar problems in different car models. (PS: I bought the car used in 2019.)

The 2.4-liter engine contains a defect that causes them to improperly burn off and consume abnormally high amounts of oil. The vehicle is available for inspection upon request. Excessive oil consumption cannot be reasonably anticipated or predicted and causes the engine to run while low on engine oil, putting me and other drivers at risk due to engine fire, unexpected engine failure, vehicle jerking, power loss, etc. Yes, both certified dealers, independent service centers, and myself have observed and noted the low levels of engine oil as soon as 500 miles after an oil change. I have spoken with GM representatives via phone about the issue, but they are not interested in inspecting the vehicle or offering driver support. They have consistently denied awareness of an issue despite hundreds of documented complaints and a pending class action lawsuit in the state of Missouri. There are no warnings, messages, or symptoms prior to discovering low engine oil levels. This issue requires drivers to self-monitor the issue every 500-1000 miles and requires an excessive number of oil changes to keep the vehicle at a safe level of engine oil for operation.

Car stalls out suddenly after stopping. The engine oil was changed as required and there were no warning lights on the dash. Took the car to a mechanic and the mechanic said there was no oil and metal shavings in the engine, and that the engine would need to be replaced for $10,000. The car is out of its warranty and slightly over 100,000 miles.

4/3/2024 picked my car up from the mechanics at 5pm and when driving home going 35 mph the engine shut off. This incident is is tied to my previous incident.

2.4L Ecotec engines contain a defect that consumes excessive engine oil leading to: unanticipated engine shutdowns, engine stalls, engine knocking, unexpected loss of power, and vehicle jerking. The first instance I was still in a parking lot, the second on was on a local street traveling at 25 mph. During the third instance, My son and I have driven our car on 4 separate occasions and while driving on the freeway at 70 mph just after rush yesterday when the engine shut off. I took the car to my mechanic who informed me that my vehicle that has less than 88k miles is burning up the oil and soon will need the engine replaced.