2013 GMC TERRAIN Complaints

The contact owns a 2013 GMC Terrain. The contact stated while driving 10 MPH, the contact heard a sound coming from the rear of the vehicle and had the shocks replaced. While the vehicle was getting a routine oil change, the mechanic noticed that the vehicle was rusted, causing the rear suspension trailing arms to detach from the vehicle. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure. The failure mileage was 125,000.

Timing chain broke, No check engine line! Please get a recall going on this motor! I've read hundreds of RECENT posted complaints about this. This is not the trust of an American made supplier. Do the right thing. Please.

I've been having same issues Occurring since I Signed my purchase agreement. The constant rattle at about 1500 RPM, The oil leaves At such a rapid rate That I have to monitor it every day As to make sure the level doesn't go too low. I've only had the vehicle since September 2022 and here it is Halloween 2022 and I'm down over $2000 maintenance costs and maintenance costs trying to prevent catastrophic failure with the engine that I know is coming! OBDII code reads P0171

We purchased the car in September of 2021, had the oil changed about two months after we bought it, no mention of any issues. In January, half of dashboard lights and the digital speedometer went out. The check engine light came on. We took the car to a mechanic and there was no oil registering on the dipstick. They put several quarts of oil in, the check engine light went off, and the dashboard lights/digital speedometer returned. If the engine had failed it could have caused a serious, possibly fatal accident with other vehicles. Upon research, GMC had issued a special coverage for excessive oil consumption. This appears to be the problem with our vehicle as we need to add oil at least once a week, and the car is not driven over 500 miles in a month. Because the special coverage expired even before we purchased the car, GMC will do nothing to honor the warranty. So what happens to all of the new GMC owners that are inheriting a serious problem they had no control over having remedied?

Vehicle burns excessive amounts of oil. I need to add oil almost every time I drive. This could result in catastrophic engine failure. GMC and Chevrolet know about this problem, but refuse to issue a recall for this engine.

Excessive oil consumption, on average this vehicle is burning off 2 or more quarts of oil over approximately 1,000 miles. The vehicle is also hard idling, jerky and lunging forward at a stop. The entire engine shakes until it sounds like it stalls out. The Check engine light turns on and off when it has been over 2500 miles after an oil change and when the gas gauge reads 1/4 of a tank or less. The diagnostic tool plug does not register anything; does not even turn the diagnostic tool on when plugged in. This vehicle has stalled while driving with no warning lights or indicators. I called GMC on 10/11/22 to inquiry about these issues the called me back on 10/12/22 and was told that they could not find a recall. I then mentioned the class action lawsuit and they said they found something. They then tried to tell me that recalls are ONLY VIN specific, which is a lie. I already got the recall notice but when I went to get it done they tried to tell me that I had to get services done with them for 6months before they would do the recall fix. And Now I have a car sitting in the shop that I can’t use because it needs a new engine.

The hydraulics that are intended to hold up the rear lift gate have failed. After opening the lift gate and leaning in to get something out of the rear of the car, the lift gate will begin to close and hit or hurt the person that is standing at the back of the car. I have not shown this to a dealer or independent service provider, but it is easily reproducible. Likewise, I have not shown this to a manufacturer, the police, or an insurance representative. There were no warning lamps regarding this issue. The problem just started happening approximately 12 months ago.

My 2013 GMC Terrain is currently burning oil and requires an engine replacement. This is a known issue with this engine and needs to be addressed for those not notified of the class action lawsuit, or where GMC CLAIMS it is not impacted.

The contact owns a 2013 GMC Terrain. The contact stated that shortly after having the engine oil changed, the oil percentage information indicated that the engine oil level was quickly decreasing. The contact stated that while checking the oil dip stick, it was discovered that there was very little oil in the oil pan. Additionally, while operating the vehicle, there was a knocking sound coming from the engine compartment. The contact stated that occasionally the vehicle lost motive power. The vehicle was taken to the dealer who performed an oil consumption test. The result of the test was not yet available. Additionally, the cause of the failure was not yet determined. The manufacturer was also notified of the failure. The failure mileage was 80,000.

The contact owns a 2013 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact experienced a failure and was stopped by the police due to the glare from the headlights. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.