2014 GMC TERRAIN Complaints

The contact owns a 2014 GMC Terrain. The contact stated that while driving in inclement weather at an undisclosed speed, the driver’s and passenger’s side windshield wipers failed without warning. The contact stated that he then received notification of the NHTSA Campaign Number: 22V165000 (Visibility). The vehicle was taken to the dealer however, the parts were unavailable. The contact stated that the vehicle was taken back to the dealer a week later and parts were still unavailable. The vehicle was then taken to an independent mechanic where it was diagnosed that the wiper module failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was denied reimbursement. The failure mileage was 29,569.

I took the car in for a recall regarding the headlights. The recall number is N222363740. The dealer placed a sticker. On the headlights, which now makes it hard to see at night this is my wife’s commuter car to work at the hospital. We live in a very rural area where the 2 lane roads are remote and very dark.my wife works from 7:00 am to 7:30 pm but with her commute she leaves at 5;30 am and returns home around 9:00 pm . This includes every single shift she works, so the bottom line is she leaves at dark and gets home at dark, needing her headlights to work and home every trip. ever since they applied the sticker to the headlights, she’s having a much harder time seeing the road which is making it dangerous especially in winter weather. Since she travels by Two lane very dark back country roads. I am asking for a different remedy for the headlight situation, other than the stickers on the headlights that are actually making it harder to see. I’m afraid she’s going to get in a car accident rather it be with a vehicle or the many deer. We have run across the roads out here by not being able to see. I feel this is very time sensitive and would really appreciate a response back as soon as possible. Thank you very much. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

My engine Burns a very large amount of oil rapidly. I have to replace oil in the engine at least twice a week. I went to the Automotive Service Center and they indicated that my timing chain need to be readjusted and that the engine itself between the year of 2010 and 2017 on gmc terrains have major problems/ defects in with the engine. I was driving on the highway and the car slowed down I barely could get any acceleration. I then had to get off of the expressway to avoid collisions. I took my car to the shop several other times for automatic brake system problems and stability track problems. I had censors replacedvand stability track problens. They wrre fixed but the automotive technicians indicated they the oroblems will happen again. Soon after that my engine was low of oil again within the matter of two or three days. The problem (massive oil consumption) continues to happen. I have investigated the problem and I found that there were engine class action lawsuit on the GMC 2014 Terrain because of the engine problems. I need to know how I can get my problems with the engine in particular resolved so that I can move forward and not worry about being involved in a motor vehicle accident when I drive to work each day.

The contact owned a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) and would like to be removed from the recall distribution. The local dealer and manufacturer were not contacted.

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I went in yesterday, 10/6/22, for a fix to recall #N222363740. All they did was put an applique on the outside of both my headlights which came off at the car wash today. I waited 4 years for a remedy and an hour at the dealer for cheap looking bandaid. NOT ACCEPTABLE!! See attached photo of GM's fix.

The actuator that controls the blend door / recirculation door (moves the air from defrost to floor to vent) does not last more than a year in my vehicle. I see on the GMC Terrain forums that it is a common problem. It is a danger when defrost is needed on the windshield, and it doesn't work.

The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available on 22V165000. Parts distribution disconnect for 22V137000.

The contact owns a 2014 GMC Terrain. The contact stated that the oil gauge failed to display when the oil level was low. The contact heard a rattling noise coming from underneath the hood of the vehicle. The check engine warning light was illuminated. The contact stated that oil had to be added between 800 - 1,000 miles. The contact took the vehicle to a certified mechanic who replaced the PCV valve however, the failure persisted. The vehicle then displayed a timing chain code. The contact took the vehicle to two different dealers who diagnosed the vehicle and determined that the piston rings had failed. The contact was informed that the timing chain, pistons, and pistons rings needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 68,500.

2014 GMC TERRAIN. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-165. THE CONSUMER REQUESTED INFORMATION ABOUT BEING REIMBURSED FOR RECALL REPAIR OF THE WINDSHIELD WIPERS.