2022 GMC TERRAIN Complaints

My check engine light came on and I got it hooked up to get the code of P0171 - Upon checking it was different things like O2 sensor the Mass Airflow sensor, fuel pump issue etc. I have been having issues with slight hesitation during acceleration, some jerking when slowing down (not hitting the brakes). Now the check engine light was on for one day the next day it was off. I did some research and found an article that stated that GM is issuing a safety recall for 2021 and 2022 GMC terrain due to a problem with the fuel pump module failing, not enough fuel to the engine and creating stalling risk. This was from January of 2023. It also said GM notified the National Highway Traffic Safety Administration of the upcoming recall on Jan 19th 2023 and was still pending as of Feb 2023. Also stated that GM has not yet conducted actual repairs to correct the issue. My truck, I bought it brand new on Jan 20th 2022, only 23,450 miles on it. The problem literally came out of no where a week ago. The hesitation, not being able to accelerate is very dangerous when I'm on the road, I could not get the check engine light checked out professionally because the next day it was off and I was informed that they could not do a proper diagnostic if there is no light on. Obviously there is an issue with the fuel system and I really want this checked out and possibly replaced. Not to mention my gas is also going very fast now.

Fuel indicator is reporting empty when car is full, and car is switching gears or shutting off by itself in the middle of driving.

My GMC Terrain 2022 has stopped working 3 times for the same issue. All those times the car was tow to the dealership to get repairs. Every time that happened was the same problem, I turn on the car and immediately shuts down. It didn’t show a warning light.

Fuel pump power control module failure. Part number 13554821. On [XXX], my trip home from South Carolina to Alabama was interrupted when I stopped to get something to eat. The car would not start and I had to call AAA to tow me to Superior GMC dealership in Anniston, Al. They knew what was wrong as soon as I told them it would not start. They already replaced three fuel pump control modules that day on the same model as mine. The service department said it was a persistent problem in GMC automobile's. I am [XXX] who had confidence enough in your automobile to take a trip by myself. I could have gotten stranded far away from home. I believe that this should be a recall because this is an ongoing issue with this model. I am sure that GMC is aware of this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 GMC Terrain. The contact stated that while pulling into a parking lot, the fuel light illuminated. While driving, the vehicle shut off and failed to restart. The fuel indicator indicated that there were 34 miles to empty. The contact called Roadside Assistance, who added additional fuel. The fuel indicator showed 64 miles to empty; however, the vehicle failed to restart. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 43,000.

While driving at approximately 55 mph, the vehicle suddenly stalled and would not accelerate. I was able to pull over onto the shoulder and turn the vehicle off. The engine would not turn over and the brake pedal locked into position, rendering the vehicle immobile. The check engine light also came on at this point. The vehicle was towed and ultimately repaired at the local GMC dealership, where the fuel pump was replaced. The 2022 GMC Terrain already has a recall in place due to the fuel pump module not providing sufficient fuel to the engine, resulting in an engine stall (23V013000), the effects of which sound very similar to what occurred. However, this vehicle’s VIN was not included in the recall. We are very lucky that this failure did not result in a crash, and that no further incident occurred while we were stranded on the side of the highway during the night, waiting for a tow.

The contact owns a 2022 GMC Terrain. The contact stated while driving at approximately 60 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was towed to a local dealer to be diagnosed. The dealer replaced the fuel pump module. The vehicle was repaired. The contact stated that the failure reoccurred while driving on the highway, and the vehicle was towed to another dealer. The dealer diagnosed the vehicle and determined that the fuel pump module had failed and needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 4,800.

2nd incident, 1st incident reported: Complaint number 11570916. Was driving the vehicle and the steering wheel locked again as I was making a right turn. The service ESC light immediately came on with the T/C light on the dashboard as well. I had roadside assistance pick up the vehicle to take it to the service department because I was afraid to drive the vehicle. According to the service invoice, they were not able to replicate the problem, but I have a photo of the error code on the dashboard. I was told that they checked the brake module and reprogrammed the computers.

I had an issue with the All Wheel Drive system. The message Service all wheel drive system appeared as I was driving the vehicle. They found a rear differential module software issue 2810695. They found DTC C056D stored in rear diff control module. They programmed rear diff module and retested. Claim code is 1BYN199108119. I do not have any parts but I was told that they send warranty components back to the manufacturer for inspection.

I was driving the vehicle, approaching an intersection and making a right turn. As I turned the steering wheel, it locked. I kept trying to turn the steering wheel and it finally did. A Service ESC error appeared on the dashboard. The T/C light came on as well. I drove it home. The error was gone the next time I started the vehicle. The service code kept coming on intermittently. Appointment scheduled on 11/10/23. GMC service dept stated they wouldn't be checking the vehicle until next Monday, so I could take it home. I rescheduled and took it back on 11/13/23. My vehicle was there for 32 days. My safety was at risk because of the failure of the steering wheel to turn, with traffic in the lane next to me as I was turning.The service dept was able to download the error codes.Code C0800 was captured. The steering gear assembly was removed and replaced, programmed and calibrated.