2013 GMC TERRAIN Complaints
View complaints related to 2013 GMC TERRAIN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 350 complaints submitted for the 2013 GMC TERRAIN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 GMC TERRAIN- Gate City, VA
The vehicle lost sudden speed and stalled in the road and had to be pushed off the road to a safe location so I wouldn't get hit and be towed. The mechanic done an assessment to find out my timing chain broke and damaged my head and pistons. I was also advised by the mechanics that this goes along with the engine consumption issue that my Terrain had that GMC has refused to look at and take blame for. My car now needs a new motor. Consumer stated she has 5,000 worth of damages.*JB
Source: NHTSA WEB SITE -
2013 GMC TERRAIN- Rocky Point, NY
Previously wrote to NHTSA and filed complaint about problem with steering rack. Steering Rack BECAME a safety issue as the steering would lock up intermittently and even while driving. Repair (complete replacement) cost nearly $2000 with diagnostic fee from dealer. I feel my year should be covered as other years are. Other issues with GMC quality of parts, so I will probably not buy another GMC product. 2013 GMC Terrain SLE. GMC needs to address this issue and treat ALL customers fairly.
Source: NHTSA WEB SITE -
2013 GMC TERRAIN- St. Paul, MN
Bought my 2013 Gmc Terrain with 84,000 miles for $16,000. At 97,774 miles had to have it serviced for excessive oil consumption with timing cover and front crank seal cleaned and timing cover gasket replaced. Cost over $700. Then at 100333 miles had to have a new timing chain put in and water pump also the camshaft and cam phasers cost over $2,000. Now it is around 121000 miles and the lights on dash light up while driving to service stability track and I can not go faster then about 30 miles an hour. It then goes off and randomly comes back on while driving at any speed. Also there is a HUGE OIL PROBLEM with oil not just dripping like a small leak but spewing basically from underneath vehicle. I have to literally put oil in my car before I drive it anywhere because it all leaks out while I drive. Was told by a macanic I have a leak where the engine meets the transmission and my options for fixing it are to totally replace the engine hahaha or get a new vehicle. Wtf GMC this is not ok!
Source: NHTSA WEB SITE -
2013 GMC TERRAIN- Austin, MN
The contact owns a 2013 GMC Terrain. The contact stated that while driving at an undisclosed speed and approaching a stop sign, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted however, there was a knocking sound coming from the engine. The contact exited the vehicle to inspect the vehicle but found no issues. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The Extended Warranty company notified the dealer of a possible recall however, the VIN was not included. The manufacturer was made aware of the failure and informed the contact that the repair would be an out-of-pocket expense. The failure mileage was 67,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 GMC TERRAIN- MARINE CITY, MI
2013 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO SMELLING EXHAUST IN VEHICLE. THE CONSUMER STATED THE DEALER ADVISED THERE WAS A CRACKED MANIFOLD AND REQUIRED A NEW CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED. SIX MONTHS LATER, THE VEHICLE BEGAN SURGING WHILE SITTING IDLE AND STALLED OUT. THE TIMING CHAIN WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 GMC TERRAIN- Indianapolis, IN
Vehicle stopped while driving three different times. Whenever alarm is turned on, car sometimes does not start next day. I've had to jump start it over 7 times in 9 months. Vehicle scheduled for review by dealer in three weeks.
Source: NHTSA WEB SITE -
2013 GMC TERRAIN- Wentzville, MO
Bulletin 14882 from March 2015 - My Vehicle has all the same issues as this Bulletin along with Oil Consumption issue . Dealer stated there are 4 more of my exact vehicle under 100,000 mils with the same issue at GMC dealer . GMC will not honor extension on my vehicle and neither will Extended warranty corp. CNA - because dealer said it was due to "mother nature & Freezing "
Source: NHTSA WEB SITE -
2013 GMC TERRAIN- Ypsilanti, MI
The contact owns a 2013 GMC Terrain. The contact stated that he noticed oil spots on his driveway that were coming from his vehicle. The contact called the dealer and was informed that the next appointment would not be available until six weeks. One day as the contact's wife was driving approximately 45 MPH, the vehicle stalled without warning. Due to the failure, the contact had the vehicle towed to the dealer where after a few weeks in their possession, they diagnosed the vehicle with engine failure. The manufacturer was notified of the failure and gave him the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 GMC TERRAIN- Russell Springs, KY
Oil consumption is high causing car to burn all oil out and car to make loud noises/stop running.
Source: NHTSA WEB SITE -
2013 GMC TERRAIN- Sandusky , OH
While pulling out of my driveway the car stalled and the stabilitrak light came on. Car would not start again. Had it towed to dealership because it seemed something electrical was the issue and now they say it needs a complete new engine because it lost oil compression. No oil light has ever come on, no other lights and no oil leaking on our driveway or anywhere else that we’ve noticed. Dealership says they can’t tell us exactly why the engine failed. The car only has 53000 mikes on it. We bought it in august of 2014 and maintain it appropriately
Source: NHTSA WEB SITE