2021 GMC YUKON Complaints

In 2024, while the vehicle was still under warranty, we brought it to our GM dealer due to an air suspension fault. The problem typically occurs in extreme cold weather, and following that visit, we did not experience further issues during the remainder of that winter as it was never that cold again. However, the following winter the same issue returned and was diagnosed yet again, and this year we are again experiencing the identical problem with the same diagnostic code which has been diagnosed by 2 dealers and a private mechanic in the last week. It has since become clear that the underlying issue was never properly repaired during the 2024 warranty visit. We recently learned that approximately 3.5 weeks after our 2024 service appointment, GM released a service bulletin outlining the correct repair procedure for this exact issue. We were not notified of this bulletin by the original servicing dealer. This information only came to our attention when we brought the vehicle to a GM dealer last week, where the issue was properly diagnosed and now they are refusing to fix it without us paying $4300 even though it was brought to their attention in 2024 while under warranty. A failed air suspension presents a safety concern, not merely a ride-comfort issue. When the system fails, the vehicle may sit unevenly or at an incorrect ride height, which can affect vehicle stability, steering response, braking geometry, and traction—particularly in cold weather and at highway speeds. Because the failure is intermittent and temperature-related, it is unpredictable and increases the risk of loss of control. The vehicle is not operating as designed when the air suspension is compromised. GM knows about this issue as they did indeed issue a bulletin that covers our vehicle and this was done when my car was still under warranty, but it was not brought to our attention that it existed until this year after the car's warranty was up. 2 seal kits, air springs and the struts!

I had the 25v-274 recall serviced at my GM Dealer and was never provide with any paperwork on the extended warranty that was part of the recall. as you can image, not having anything in writing is a big risk as these engines have been catastrophically failing. GM was supposed to provide a extended warranty and service manual update.

The engine has started using large quantities of oil. Not dripping oil, burning oil. I have been doing oil consumption studies with GMC for months now. It burned 7 quarts in 5,000 miles. The dealership tells me it is not part of the current recall on others with the same engine, make and model. It is doing the same thing as what the recall is for and my VIN number should be added to GMC’s recall list and the motor replaced. It is a serious safety issue for me and my children,

NHTSA Team, I am the current owner of a 2021 GMC Yukon Denali (VIN: [XXX] ) with the 6.2L L87 V8. At approximately 148,239 miles, I experienced a catastrophic lifter failure. My mechanic diagnosed a failed AFM lifter and metal contamination, requiring full engine replacement. This is documented under GM Case #XXX. CARFAX revealed that prior to my ownership, lifters were replaced twice (~10,469 miles and ~25,572 miles). The dealership I purchased from did not disclose these prior repairs, as they used an alternative vehicle history check. Only upon this third lifter failure did my mechanic identify this recurring defect. I submit this to NHTSA’s investigation into post-repair failures of the GM 6.2L engines. The pattern shows prior remedies were insufficient. Supporting documents (CARFAX, mechanic report) are available. Please advise if further details or inspection of the failed engine components are needed. Thanks, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I habe a 2021 Yukon Denali and i have had engine failure on the road. Lifter issues and rod issues. i have paid out of pocket to fix it because my truck wasnt part of the recall. But i had the first failure in November 2024. Second failure January 2026.

When driving at slow speed and wheels turning right or left you can hear a humming coming from the suspension. Unable to identify the issue. When wheels get straight the humming goes away

Loss of power while driving, no warnings, no lights on dash, no unusual noises, and no codes. The Yukon just randomly went into neutral while driving 65 mph and "Press Start Again" popped up on the dash. I struggled to get the truck to the side of the road safely. After getting the truck into park it started back up, and I was able to make it the 3 miles home. I scheduled it to go into the dealership as it still is making no noises, and had no engine light or codes, about 2 miles from my house it shut off again while driving, only this time when it restarted it now has a ticking sound coming from the engine however no warning lights and no codes being displayed. I am reporting this as I believe it falls under the open investigation EA25007, although it clearly is the same failures others have experienced on models that were included in the recall 25V-274. I am also attempting to contact GM as my vehicle is no longer under the powertrain warranty that was not extended for the vehicles that were not included in the recall.

Internal engine failure Car just shut off on expressway, putting the safety of my husband and child at risk. Waiting for a tow at 12:30 in the morning. Problem has been confirmed by dealer. No warning lamps or warnings signs prior to failure. Car just shut down and was not able to start again. Had to be towed!

While driving my Yukon it felt like there was an issue while it was trying to shift gears. the vehicle would sort of jerk while it was shifting. there also began to have a knocking sound as I drove. I had my children in the car, making this a more stressful situation. Having issues while driving on a highway with other vehicles driving at high speeds. Your vehicle having issues accelerating onto said highway as well. This all happened with only 68,445 miles on the vehicle. I called to schedule an appointment, drove it into the GM dealership. They stated that the lifters needed to be replaced and it would not be covered. As well as a rental vehicle not being covered, so both items came out of pocket. As I drove home from the dealership after they assured me everything was great, the engine light came on. Brought it back into the dealership to fixed again! This time it was the catalyst converter. This issue was covered by warranty somehow even though they stated it was tied together.

I have a 2021 GMC Yukon with 74,000 miles I was recently told I need a new transmission.I am am trying to understand why a car that is 5 years with all the services done by Lehman GMC in North Miami would need a new transmission they have been servicing this car and no one mention anything breaking down of need of repair until now. I spoke with the service manager Franklin and he stated to me another client had the same issue and he flush the transmission just like I am doing today and it only worked for a short time and afterwards he had to replace the transmission. I feel this is a problem with these models and GMC don't want to address it. they just want the customer to pay for the repairs. Now I spoke to the Manager and the salesman that sold me the car and nicely told me he was sorry and he could get us out of this into a 2026. Now why would I buy a new car if they cannot get the 2021 right. I have included my invoice below I feel some one should look into this I feel this is a recall matter and GMC is trying to pass the buck. Thank You [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)