2023 GMC YUKON Complaints

The contact owns a 2023 GMC Yukon. The contact stated that while driving 75 MPH and depressing the accelerator pedal, there was an abnormal clunking sound coming from the front of the vehicle; however, the contact was unsure if the failure was coming from the engine or transmission. The contact pulled over to the right side of the road, exited the vehicle, and inspected the vehicle, but found no failure. There was an unknown warning light illuminated. The contact stated that the failure had occurred on four occasions. An unknown dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the valve body needed to be replaced. The valve body was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 33,395.

This has occurred multiple times but while driving in the rain the wipers will stop on the middle of the swipe for a couple seconds and then start moving again. It is terrifying since a few seconds of zero visibility when it is raining with no wipers could cause me to run off the road or run into oncoming traffic.

After stopping at a stop sign, I accelerated for a few seconds, but then it shifted to Neutral and the screen said "Press Start Again". I pressed Start, accelerated for a few seconds, and again it shifted to Neutral and the screen said "Press Start Again." I repeated this process a few times and luckily made it to the end of our driveway. I could no longer move the car nor could I shift gears. When trying to shift gears, the screen said "Conditions Not Correct for Shift." I requested Roadside Assistance. There is no way to get this car into neutral so he had to manually pull it onto the tow truck bed. The nearest dealership diagnosed it as engine failure and replaced the engine. There were no warning signs prior to this incident.

Recall issued in April states that the Engine could experience a catastrophic failure and needs to be inspected for possible replacement. At this time (8-30-25) they are not allowing the dealers to perform these inspections. Why can't they at least perform the inspection to see if in fact the Engine will not need to be replaced? They are being irresponsible with their approach to this issue.

we brought my 2023 gmc yukon into Parks GMC in greenville sc on july 26, 2025 for the engine recall that we received a letter from. We left it as we were going on vacation for the week and picked it up the following saturday august 2nd. the next week my engine light started lighting up and my husband contacted the dealership and we were asked to bring it back in. We did and were told that we now had a bad Telematics Communication Interface Control Module that was causing my engine light to come on and that we were going to have to pay $600.00 out of our pocket to have this repaired. After researching we found that this is a VERY common and widespread problem with a lot of owners right after they bring their vehicles in to be serviced. We declined the repair, one because they did not have the part in stock as that apparently is also a big problem of not being able to get the part in stock and two because we feel like we should not have to pay to have this part replaced as it appears to be a widespread issue that is happening. The dealership also charged me $182 for diagnostic charges that I once again feel like we should not have had ton pay. Please advise us asap. our contact info is [XXX] [XXX] & [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 GMC Yukon. The contact received notice of NHTSA ID Number: 25V274000 (Engine and Engine Cooling). The contact stated that while driving on several occasions at various speeds, he and his wife observed noises emanating from the engine compartment. On another occasion while driving and coming to a stop, the vehicle stalled, and a "transmission unable to shift" message appeared. The gear selector was placed in park (P), and the vehicle was restarted, after which it drove normally. The vehicle was taken to a dealer, but it was not diagnosed due the manufacturer only allowing certain vehicle to be repaired at this time, even with the failures that had transpired, and no repairs were made at that time. The contact stated that while driving home in pitch darkness at approximately 30 MPH on a windy road, the vehicle stalled. While attempting to steer the vehicle off the road, it remained halfway in the street and nearly caused over 15 accidents. One near-accident involved a motorcyclist who came around a turn, narrowly missed the vehicle, fell into the street, and was almost hit by oncoming traffic. No police reports were filed as the police could not assist at that time. The contact and her daughter did not sustain injuries but were severely traumatized. It was uncertain if the motorcyclist sustained injuries. The contact stated that when the vehicle was being towed, it would not go into neutral, and the contact observed the frame cracking while being hauled on the tow truck. The manufacturer was notified of the failure but did not provide assistance. The failure mileage was approximately 18,000.

OnStar module doesn’t work it went out in January 2025 there’s a 1000’s of other users in the in the OnStar module community complaining of the same issues . When you take it to the dealership they will not assist and will not warranty it out

A recall notice was issued in April 2025. I have tried to get the recall issue fixed but my dealership has stated they cannot touch it yet as parts are not available. I have been told to continue driving my car and use only the oil as stated on the oil cap. My tab renewal notice has the recall listed, my GMC app shows the recall and NHTSA shows the recall. I have not been told when I can get my potentially faulty engine fixed or even looked at.

The onboard accident emergency notification system has failed after 2 years. The SOS and Onstar are not functional. Car has no data communication with the network. Was confirmed by Crenwelge Motors in Kerrville Texas. It is a GMC dealer. This is an ongoing problem with many Yukons made from 2022 to 2024. GM has not addressed the issue with a recall and does not have the parts to repair this safety system.

1.    First incident While driving, the brakes failed and the entire infotainment/tablet system locked up. This presented a severe safety risk to my family and others on the road. The vehicle had to be towed to DEALER where I was told that “no problems were found.” I documented the incident with photos and videos showing the warning messages and system status.     2.    Second incident Approximately one week ago, after shutting off the vehicle, a “steering wheel lock” warning appeared and the truck became completely disabled. Even with jumper cables, it would not start. The vehicle had to be flatbed towed to DEALER. I again documented the incident with photos and videos showing the warnings.