2021 GMC YUKON Complaints

The contact owns a 2021 GMC Yukon XL. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and determined that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.

The engine has a knocking noise. Very noticeable. Started around 3 weeks ago and has done it on multiple occasions.

The contact owns a 2021 GMC Yukon. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. Prior to the failure, the contact had received a postcard about a potential engine failure linked to the vehicle; however, the contact disregarded the notice. Due to the failure, the contact had the vehicle towed to the dealer. The dealer performed a diagnostic test and discovered metal shavings at the bottom of the engine oil pan. The dealer diagnosed the vehicle with engine failure. Upon investigation, the contact discovered NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) and linked the failure to the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle remained in the possession of the dealer because parts to repair the vehicle were on backorder. The vehicle was not repaired. The failure mileage was approximately 93,000.

In January 2021, I purchased a new 2021 GMC Yukon Denali from a GMC dealership, which currently has only about 27,000 miles. To date, several recalls have been assigned and completed for my vehicle. per the websites for GMC and your agency. However, based on published recalls for my vehicle and a repair that is currently underway, I have reason to believe that my vehicle should have been subject to three prior recalls for which it was not [NHTSA ID Numbers: 20V735000 (Front Seat Bolts), 25V274000 (V8 Engine Failure, and 21V739000 (Fuel Power Control Module] Currently, the fuel pump control module is being replaced at a local GMC dealership because it failed last week and left my stranded at home. GMC issued a recall for this in 2021, but my vehicle was not included. Aside from risk and inconvenience, this is also costing my over $300 for a rental. Secondly, though my vehicle's make/model/year is cited in GMC's ongoing engine failure recall, which you are investigating, I have not received a recall notice. I note GMC's financial interest in minimizing vehicle's it recalls for such a costly repair. I have inquired with GMC and two of its dealers and have only received reiterations that my vehicle has not been subject to GMC's recall, which I already knew. I have not been given any explanation for why my Yukon has not been recalled despite my inquiries. Lastly, GMC issued a 2021 recall for front seat bolts; however, I did not receive a notice for my Yukon. I have occasionally felt slight movement in the driver's seat since buying the vehicle. Based on reason and facts, I am alleging that GMC appears to be artificially minimizing recalls and notifications for vehicles that are in fact impacted by defects in their vehicles.

My vehicle is currently in repair due to a known issue with GM. GM has put out a Technical Service Bulletin 20-NA-038 referencing a "well-known" problem with Cylinder 5 failing in 2021 5.3L and 6.0L engines. However, there has not been a recall. Ironically, there were other vehicles brought to the dealership (Sam Boswell GMC in Enterprise, AL) for the same repair on the same day as my vehicle. I'm hoping to get an initiative started for a recall

We experienced catastrophic engine failure consistent with the current outstanding recall. A GM dealership replaced the parts that failed (crankshaft and connecting rods) however, based on the recall that was issued, the serial number on our engine would qualify under the remedies indicated by GM for a complete engine replacement, however, our VIN number is not currently included in the recall even though our year, make and model for the car and engine are consistent with other recalled vehicles. The GM dealer indicated that the catastrophic engine failure was not due to any lack or neglected maintenance and felt that our vehicle should be included in the recall. My wife and two toddler children primarily use this vehicle and I have serious concerns about their safety and would like to feel confident about their use of the vehicle.

The contact owns a 2021 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact called the local dealer, who was unable to assist due to the parts not being available. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure.

Manufacturer Recall NumberN252494000 NHTSA Recall Number25V274 Recall StatusRecall Incomplete, remedy not yet available

My 2021 GMC Yukon XL Denali is part of the April 2025 recall for the 6.2L V8 engine defect. The dealership confirmed the engine must be replaced, but the part is on backorder, potentially for several months. In the meantime, GMC only authorized a GMC Acadia as a courtesy vehicle. The Acadia is not comparable to our Yukon XL. We are a family of six, and while the Acadia has a third row, there is almost no cargo space with it in use. Our Yukon XL has over three times the cargo capacity, which is necessary for safely transporting luggage and sports equipment during our frequent trips (2–3 times per month). Because of this, we have already been forced to rent a larger SUV at our own expense for a recent trip. GMC’s Courtesy Transportation Program states that owners should receive comparable transportation during recall repairs. Despite escalating through the dealership, GMC Customer Assistance, and even the regional manager, we were denied a comparable loaner or guaranteed rental coverage. This leaves our family in an unsafe and impractical situation while waiting months for the recall repair.

The blinker randomly stops alerting. The blinker will still flash but the audio will cut off and stop working randomly. I have brought this to my local GMC dealer, whom I bought the car from, twice now with no resolution. The service department can’t figure out what is causing the issue. I have video evidence upon request.