2023 GMC YUKON Complaints

Transmission jerking upon acceleration at all speeds. Reproduced and confirmed by the dealer to be a faulty transmission valve body. Part is on back order and vehicle has been returned to me as it is “driveable” as per dealership rep. No warning lamps.

There's a recall on my SUV ... recall ID 25V274. The dealer told me that there is no part available currently so they refuse to inspect my SUV. I believe if the inspection revealed that there is no defect relating to the recall, the dealer is required to use higher viscosity oil. I've asked them to perform this inspection while they wait for the parts, but they refuse to do so. As summer vacation is here, what if the defect in fact does exist in my SUV that will cause a dead engine while driving on the highway, and we get hit by a semitruck killing me and my family. That would be too late isn't it!? How long must I wait for the parts and continue to put my me and my family's safety at risk?

GMC Unable to remedy a recall that appears to be dangerous to operate without being addressed.recall number N25249000

The contact owns a 2023 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

While on vacation, 2023 gmc started making a very loud fan noise. Brought to two dealerships and displayed code for coolant flow control valve. We were told we can drive it home but to bring it to our dealership. Trying to drive home was a major safety concern. While on the highway our vehicle would suddenly lose speed and the engine would get quite loud. Causing us to pull over and wait…. With 5 kids. It’s been 6 weeks and no word when this will be fixed. All our summer plans are just being shot due to needing a large vehicle and our dealership said we cannot drive it.

The contact owns a 2023 GMC Yukon XL. The contact stated while driving 55 MPH on the highway, the contact heard an abnormal squeaky sound coming from the engine. The contact pulled to the side of the road, and the engine seized. There was no warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.

The contact owns a 2023 GMC Yukon. The contact stated that while driving 40 MPH, the vehicle unintendedly decelerated and failed to exceed 10 MPH. The message "Reduced Acceleration" was displayed. The vehicle was driven to the residence. The vehicle was then towed to the dealer, where it was diagnosed that an unknown transmission part needed to be replaced; however, the part was on backorder. Additionally, the contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not repaired and remained at the dealer for 11 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

The contact owns a 2023 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 2-3 MPH and depressing the brake pedal, the vehicle failed to stop. The vehicle was driven in circles until the vehicle coasted to a stop. The contact was able to get the vehicle back to the residence and parked the vehicle. The following morning during start-up, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed that software update that was performed on the vehicle was properly performed. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.

On April 30, 2025, my 2023 GMC Yukon with 68,000 miles on it (8,000 miles outside of the warranty and that I had purchased on 4/27/2024) randomly downshifted as I was turning into a parking lot and gave me a computer notification stating "Service transmission now, unable to shift soon." I immediately put my car in park and called OnStar for her to read me the computer code. She said it came up with two codes so we brought it to Wyatt Johnson GMC in Clarksville Tennessee. They plugged in their computer reader and that's when the service provider informed me that my car was un-drivable because it was unsafe. We left it there for them to do a diagnostic test on it to see exactly what is wrong with it. A few days later they contacted us and informed us that it was a malfunction in the transmission valve body. The dealership informed us that it would cost $2754.25 to fix but the issue is the part is on back order and they don't know when it will be available. We have been in contact with the dealership and with General Motors customer service almost weekly trying to find out, when the part will be available and where I am on "the list" and no one has an answer. With the personal research that I have done, I have seen that people have been waiting for over a year. I also know that there are current class-action lawsuits for GM's Yukons for years a little older than mine and currently multiple complaints for the newer Yukons for the same transmission valve body issues. The dealership does not give out loaners anymore after Covid. I have asked, general motors. Customer service has informed me that it's up to the dealership if they will give me one General Motors said they would look into a possible reimbursement program if I have to purchase a rental, but they will only cover a car that cost $44 a day and that is not including taxes and extra fees, but I can't afford to rent anything and I'm missing work.