2002 GMC YUKON Complaints

I HAD TO REPLACE A SET OF REAR DISC ROTORS THAT WERE RUSTED ON INSIDE DISC WALLS. WILL NOT PASS INSPECTION. *AK

SPARE TIRE CARRIER WINCH CABLE FAILED ON 2002 GMC YUKON XL AT HIGHWAY SPEED. THE SPARE TIRE COLLIDED WITH THE AUTO FOLLOWING ME CAUSING EXTENSIVE DAMAGE.*AK

ON 11/23/04 LEFT FOR VACATION NOTICED THAT FLUID WAS LEAKING ABOUT TWO HOURS INTO OUR TRIP. STOPPED AT DEALERSHIP IN BARSTOW, WHERE WE WERE TOLD TRANSFER CASE WAS HEATING UP AND EXPANDING AND THAT IT HAD TINY CRACKS THAT THE FLUID WAS LEAKING OUT OF. NEEDED A NEW TRANSFER CASE ORDERED ON 11/24 AND AUTHORIZED OVERNIGHT SHIPPING. CALLED FROM 11/29 TO 12/3 WHEN I WAS FINALY TOLD THAT PART WAS ON NATIONWIDE BACKORDER AND WOULD NOT BE SHIPPED. MY CAR WAS NOT READY UNTIL 12/15. I HAVE CONCERNS THAT THIS IS A WIDE SPREAD PROBLEM SINCE THE PART WAS ON BACKORDER AND THAT GMC WILL NOT REIMBURSE PARTS AND LABOR OR RENTAL CAR FEES. I WAS ALSO VERY DISAPPOINTED IN THE CUSTOMER SERVICE DEPARTMENT. CONTACTED THEM AND WAS TOLD WHAT INFO. TO SEND. SENT IT DID NOT HEAR FROM FOR APPROXIMATELY THREE WEEKS THEN WAS TOLD THAT THEY DID NOT RECEIVE ALL INFO. LEFT AT LEAST 15 MESSAGES AND NEVER RECEIVED PHONE CALL BACK CALLED AND ASKED TO SPEAK TO SUPERVISOR AND FIRST WAS TOLD NO THEN FINALLY FOUND A REPRESENTATIVE THAT GAVE ME SUPERVISOR. I RESENT PAPERWORK THAT WAS SUPOSSEDLY MISSING AND WAS TOLD ABOUT A WEEK AND A HALF LATER THAT THEY WOULD GIVE ME CREDIT TOWARD A NEW PURCHASE OR OIL CHANGES FOR THE EQUIVELANT OF 1 YEAR. *AK

WE ARE NOW REPLACING THE BUSHING IN THE STEERING COLUMN FOR THE SECOND TIME WITH LESS THAN 42,000 MILES. THIS COMPONENT WAS REPLACED ORIGINALLY AT 28,000 MILES AND HAS FAILED AGAIN. WITH THIS FAILURE HAS CAUSED LEFT WHEEL BEARING TO GO OUT. AT 58,000 MILE THE RIGHT WHEEL BEARING IS NOW IN NEED OF REPAIR, SHOULD HAVE GOTTEN THE EXTENDED WARRANTY, NONE OF THIS IS COVERED AFTER 36,000 MILES. ALSO, THE REAR AIR WILL EITHER BLOW COLD UNTIL THE THERMASTAT IS CHANGE TO THE RED SETTING COMPLETELY. WHEN TAKEN IN WITH THE INITIAL FAILURE OF THE STEERING COLUMN, I WAS TOLD THAT THE SETTING WORKED FINE BUT WOULD BE NOTED INCASE OF LATER FAILURE SO IT MIGHT BE COVERED UNDER WARRANTY.*AK

VEHICLE WAS TAKEN TO A GARAGE FOR A ROUTINE INSPECTION, AND MECHANIC DETERMINED THAT THE PARKING BRAKE WAS INOPERATIVE. WHEN DEPRESSING THE PARKING BRAKE IT FAILED TO HOLD THE VEHICLE WHILE PARKED ON AN INCLINE. DRIVER CONTACTED THE DEALER, AND WAS INFORMED THAT THE PARKING BRAKE NEEDED TO BE REPLACED. *AK

WHILE BACKING OUT OF THE DRIVEWAY POWER STEERING FAILED. DRIVER WAS UNABLE TO TURN THE STEERING WHEEL LEFT/RIGHT WITHOUT EXCESSIVE FORCE. OWNER CONTACTED THE DEALER AND THE MANUFACTURER, AND WAS INFORMED THAT THE VEHICLE WAS 5,000 MILES PASSED THE WARRANTY. HOWEVER, THE DRIVER WAS GIVEN AN OWNER'S LOYALTY CERTIFICATE, WHICH COULD BE USED FOR FUTURE PURCHASES. *AK

WHILE DRIVING AT ANY SPEED VEHICLE HAD UNSTEADY STEERING CONTROL, VEHICLE WANDERED BACK AND FORTH ACROSS THE ROAD. VEHICLE HAD BEEN TO THE DEALER ON TWO SEPARATE OCCASIONS. DEALER INFORMED THE CONSUMER THAT THEY COULD NOT FIND ANYTHING WRONG. *AK

PROMBLEMS STARTED AT 16,471 STEERING STARTED RATTLING,AND FELT LOOSE,DEALER LOOKED AT & LUBRICATED INTERMEDIATE SHAFT ALONG WITH DOWNSHIFTING ON ITS OWN ?? 12/05/02. *AK AT 20226 02/20/03 STILL HAVING PROMBLEMS WITH TRANSMISSON CLUNKING BETWEEN SHIFTING POINTS R/R AND GREASED SPLINES AT TRANSMISSION,ALONG WITH HARMONIC NOISE COMMING FROM RUNNING BOARDS,TIGHTEN UP RUNNING BOARDS,TRANSMISSINON WAS ALSO SLIPPING & THEY RESET TRANSMISSION ADAPTIVES, 09/04/03 STILL HAVING PROMBLEMS WITH TRANSMISSION CLUNKING AT SHIFT POINTS THEY RESET SHIFT ADAPTIVES & RELEARN SHIFT POINTS STILL SAME PROMBLEMS WHEN I LEFT DEALER. 06/16/04 36987 LAST WARRANTY WORK...SAME COMPLAINT AS ALWAYS ABOUT STERRING NOISE AND TRANSMISSION,INSPECTED AND REPLACED INTERMEDIATE STEERING SHAFT,DRIVERS WINDOW STOPPED WORKING THEY REPLACED WINDOW REGULATOR,FLUIDS LEAKING THEY REPLACED LEAKING TRANS GASKET. NOW OUT OF WARRANTY,AT 49,000 JUST REPLACED WINDOW REGULATOR AGAIN,STEERING STILL A PROMBLEM BUT NOW STEERING BOX IS SHOOTING FLUID OUT TOP SEAL ON BOX,NEED TO REPLACE STEERING BOX AT MY COST.STILL VERY WORRIED ABOUT STEERING ..I AM SO DISAPPOINTED WITH MY YUKON,I WILL NEVER BUT ANOTHER CMC PRODUCT AGAIN,NO ONE SEEMS TO CARE BUT FOR $43,000 YOU WOULD THINK THEY WOULD.WE USE ALL CHEVY TRUCKS IN OUR FLEET IN MY BUSSINESS WE ARE CONSIDERING GOING FOREIGN,NOT VERY PROUD OF OUR AMERICAN TRUCKS.

OWNER COMPLAINED ABOUT A STEERING SHAFT PROBLEM. THE POWER STEERING BECAME VERY DIFFICULT WHEN DRIVING. OWNER TOOK THE VEHICLE TO A SERVICE SHOP PRIOR TO RECEIVING A RECALL NOTICE FOR THIS DEFECT. *AK

FUEL SENSOR WAS NOT WORKING. CONSUMER WAS UNABLE TO READ THE GAUGE TO DETERMINE IF FUEL WAS NEEDED. THE MANUFACTURER STATED THERE WERE NO RECALLS FOR THIS DEFECT.*AK *JB