2021 GMC YUKON Complaints

I received an official safety recall notice from GM (Recall Number N252494000) for my 2021 GMC Yukon due to a defect in the engine's connecting rod or crankshaft components. GM stated that this defect can cause engine failure and loss of propulsion, which significantly increases the risk of a crash. The notice also confirmed that parts to fix the issue are currently unavailable and provided no timeline for resolution. Despite the serious safety risk, GM and my local dealer have not offered a loaner vehicle while waiting for the repair, leaving me without a safe means of transportation. I am filing this complaint because I believe GM is not taking sufficient steps to protect customers from a known and documented safety hazard.

Vehicle: 2021 GMC Yukon Denali Component: Fuel System, Gasoline – Fuel Pump Control Module Incident Date: 7-10-2025 Mileage 61,263 Location: SR 2006 Coats, NC Summary of Complaint: While my wife was pulling out of our neighborhood in our 2021 Yukon Denali, the vehicle suddenly shut off while navigating a slight curve. It came to a complete stop in the roadway and could not be restarted. The engine would not crank, and the vehicle could not be shifted into neutral, making it impossible to move out of traffic. The Yukon remained disabled in the roadway for over an hour and ultimately had to be towed. Upon inspection, the dealership mechanic immediately identified the issue without even running diagnostics. He confirmed it was a failed fuel pump control module, which he stated is a common issue with this model. This failure represents a serious safety risk, particularly had it occurred on a high-speed interstate or in dense traffic. A sudden loss of power and inability to move the vehicle can result in dangerous roadside situations or collisions. GMC needs to address this recurring defect before it leads to more severe incidents or injuries. No warning lights or indicators appeared prior to the failure.

Vehicle engine seized. Approx 80,000 miles. After discussion with mechanic and dealership, this problem is common with GM L87 6.2L gas engines. Engine seize likely caused from defective crank bearings. No warning light, oil was in engine, vehicle recently serviced. No oil warning light on dash or temperature sensor on dash, or check engine light. Drove car on road trip - when arrived at destination parked car - few hours later went to start vehicle and wouldn't start. My VIN is not subject to recall - currently; however, many 2021 GM engines are recalled. Why wouldn't my 2021 engine be included in this recall? Or all customers notified of potential dangers? I frequently drive carpools with many children in the car - and an engine seizure at any point while driving puts me as driver and any passengers at risk. Vehicle currently being towed to dealer for 2nd diagnosis. First autobody shop diagnosed with engine seizure.

I have again taken my vehicle in for about 8th time trying to get an understanding of why my vehicle vibrates. Again, I was told that the problem could not be duplicated. However, when picking up, I had a discussion with the service manager whom had driven the vehicle as well.. He stated that he felt and heard something from the rear end. I explained that I had the differential fluid change about 2 months ago due to a growling noise when making a left turn. He printed the service bulletin for the differential and put it with my paper. I was told I would receive a call from him the following Monday to bring my truck back in to further investigate because it sounded like the vehicle has a bad rear end. I have not received a call back and have attempted to make contact with service manager twice. My powertrain warranty is almost up and fear that after is when they will finally make a diagnosis of the issue. My engine and transmission vibrates and the whole vehicle shakes when cranking and turning off. This is in addition when driving at any speed. At idle it vibrates and can be felt throughout the entire vehicle. I am afraid that this vehicle is going to stall or fail why traveling with my family. The problem is only getting worst, transmission fluid temperature is starting to rise higher than normal. I am just afraid at this point that I have wasted thousands of dollars on a vehicle and GMC is not willing to fix the problem. I have the L87 and just not understanding with the problems I am having why my truck hasn't been recalled. It was built before 07/2021 when the Arlington plant had to stop make on rear axle drive shaft for propulsion. This truck is a safety hazard. 3rd notice to NHTSA

GMC does not seem to care about fixing this major recall. It has been 3 months and they have no fix yet.

The contact owns a 2021 GMC Yukon XL. The contact stated while driving 70 MPH, the vehicle shuddered abnormally with the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission control valve had failed and needed to the replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000. Parts distribution disconnect.

While driving the vehicle shut off, leaving my family stranded in the middle of traffic. It was a 90+ degree day and my family was stuck in a hot car unable to move off the roadway. This was very unsafe. No warning lights prior, the engine just stopped. After multiple times trying to restart the vehicle, the battery died. After waiting several hours, the vehicle was towed to the local dealership where it was determined that the driver fuel control module needed replaced and re programmed.

The contact owns a 2021 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My Denali had no previous problems, I pull out of the driveway and I felt a hard Lunge forward without me pushing the gas. Almost like the car accelerated like a hard jerk. I pulled over because I thought I had been hit by another car. After checking no cars around, I pull back out and I felt it again a hard lunge forward. If someone would have been in front of me I would have hit the car in front of me without even pushing the gas. These GMC are dangerous and can’t trust my vehicle. After getting stranded on the road found out the transmission went out. My suv is now being repaired at GMC at my expense. Only had the vehicle 6 months. Recall the transmission.

The contact owns a 2021 GMC Yukon. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment before the vehicle lost motive power. The check engine warning light was illuminated. The contact pulled over to the shoulder of the roadway, where the failure persisted. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who determined that the engine was extremely low on oil even after a recent oil change but was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.