2002 GMC YUKON Complaints

WHILE DRIVING AT 25 MPH THE VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE AIRBAGS DID NOT DEPLOY. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

WHEN CONSUMER DEPRESSED THE ACCELERATOR PEDAL, IT BECAME STUCK, THE VEHICLE THEN ACCELERATED IN FULL THROTTLE, WHICH RESULTED IN AN ACCIDENT. THE DRIVER WAS SERIOUSLY INJURED. PLEASE PROVIDE MORE DETAILS.*JB

FIRESTONE TIRE WITH 10,571 MILES ON IT SHREDDED. P265/70R16 IIIS M/S INSTALLED ON 2002 GMC YUKON XL

AFTER OWNING MY 2002 GMC YUKON XL, I NOTICED UNEVEN TIRED TREAD WEAR AT ABOUT THE 5000 MILE MARK. WHEN MY VEHICLE WAS TAKEN INTO THE CARRIAGE MOTORS COMPANY SERVICE DEPARTMENT FOR MY VEHICLE'S 7500 SERVICE, I MENTIONED MY CONCERN FOR MANNER IN WHICH MY TIRES WERE WEARING. BOTH THE FRONT AND BACK TIRES HAD THE SAME TIRE WEAR SINCE THEY HAD BEEN ROTATED AT 5000 MILES. THE TREAD WEARS UNEVENLY ON THE INSIDE OF BOTH THE FRONT TIRES, CAUSING EXCESSIVE TIRE NOISE FROM INSIDE THE CABIN AND MORE IMPORTANTLY, THE VEHICLE PULLS FROM SIDE TO SIDE. MOST NOTEABLY RIGHT AFTER THE TIRES ARE ROTATED. I HAVE SINCE COMPLAINED ON NUMEROUS OCCASSIONS TO CARRIAGE MOTORS AND EACH TIME WAS GIVEN THE RESPONSE THAT IT IS NORMAL TIRE WEAR FOR A GMC YUKON. SECOND OPINIONS WERE SOUGHT FROM DIFFERENT TIRE DEALERSHIPS IN THE TEMECULA AREA, WITH ALL STATING THAT IT IS NOT NORMAL. MY CONCERN IS FOR MY WIFE AND THREE CHILDREN, AS MY SPOUSE IS THE PRIMARY DRIVER OF THIS VEHICLE. THE VEHILCE HANDLES VERY POORLY ON THE FREEWAY AND MOST RECENTLY, HAVING RECEIVED SOME RAIN IN OUR LOCAL AREA, I WAS ALARMED AT HOW POORLY THE VEHILCLE HANDLED ON THE WET ROADS. A LOCAL TIRE COMPANY IN MY AREA STATED THAT MY TIRES ON NOT CONTACTING PROPERLY WITH THE ROAD, WHICH RESULTS IN POOR HANDLING. IN ADDITION, THE CARRIAGE MOTOR COMPANY STATED THE REASON FOR THE MANNER IN WHICH THE TIRES WEAR FOR "YUKONS" WAS THE DESIGN BY GMC IN AN ATTEMPT TO MAKE A SMOOTHER RIDE FOR THIS VEHICLE. I AM SEEKING THE NHTSA ASSISTANCE IN THIS MATTER AS I HAVE EXHAUSTED ALL EFFORTS WITH THE CARRIAGE MOTORS AND GMC CUSTOMER ASSISTANCE. IF YOUR AGENCY IS UNABLE TO ASSIST ME PLEASE DIRECT ME TO THE APPROPRIATE AGENCY THAT WILL PROVIDE ASSISTANCE IN THIS MATTER. DT

WHILE DRVING THE VEHICLE AT 60MPH AT NIGHT TIME CONSUME STATES HAS PROBLEM WITH INTERIOR LIGHT AS WELL WITH HEAD LIGHTS, CAUSING TO PULL OUT OF THE ROAD. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION THANKS. TS

FRONT HEATER ONLY OPERATES AT FULL TEMPERATURE SETTING 82 DEGREES. OTHERWISE, THE HEATER IS BLOWING COLD AIR, ABOUT THE OUTSIDE AIR TEMPERATURE. THE ONLY WAY TO REGULATE INSIDE TEMPERATURE IS TO SET AT 82 DEGREES, THEN TURN SYSTEM OFF UNTIL THE CABIN IS COLD, THEN TURN HEATER BACK ON, ETC. THIS NEEDS TO BE DONE EVERY FEW MINUTES, CAUSING CONSTANT DRIVER DISTRACTION. DEALER IS ADVISING GM TECH CENTER IS STATING THE SYSTEM IS OPERATING AS DESIGNED. DT

VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION WITH ANOTHER SUV ("T-BONE"). SPEED WAS APPROXIMATELY 35-45 MPH HIT BRAKES, BUT OTHER VEHICLE PULLED IMMEDIATELY OUT IN FRONT OF VEHICLE IN QUESTION. SMASHED FRONT END OF VEHICLE EQUALLY ON BOTH SIDES (SQUARE IMPACT) AND CAUSED CONTENTS FROM VEHICLE TO COME FROM FAR BACK TO THE FRONT SEATS. WENT FROM 45-0 MPH IN A FEW FEET (ALMOST FLIPPED OTHER SUV), YET AIR BAGS DID NOT DEPLOY. FORCE CAUSED SEATBELT TO COMPLETELY STRETCH OUT AND LOCK IN PLACE PERMANENTLY. (WOULD NOT RETRACT AFTERWARDS) ALL WITNESSES INCLUDING POLICE, TOW TRUCK, AND INSURANCE COMPANY SAY AIRBAGS SHOULD HAVE DEPLOYED. THE CAR IS SCHEDULED FOR REPAIRS AND WE ARE TERRIFIED TO GET IT BACK IN REPAIRED CONDITION. WE DO NOT WISH TO ENDANGER THE LIVES OF OUR FAMILY AND GM IS NOT REPLYING. DT

CONSUMER CALLED COMPLAINING ABOUT A CIRCUIT SHORT ON THE PANEL WHICH IT DISABLES THE CRUISE CONTROL. DEALER WAS NOTIFIED AND DENIED TO WORK ON THE VEHICLE BECAUSE THERE IS NOT A RECALL FOR THAT METTER. TS

CONSUMER STATES THAT VEHICLE DOSEN'T COMES EQUIP WITH A DOOR AJAR WARNING INDICATOR. WHICH RESULTING IN THE DOOR SWINGING OPEN WHILE DRIVING. FORTUNATELY THE BACK OFF VEHICLE WAS NOT OCCUPIED AT THE TIME OFF THE INCIDENT. TS

CONSUMER STATES OF HAVING PROBLEMS WITH TIRES PLEASE SPECIFY WHAT THE TIRE SIZE'S ARE. TS