2021 GMC YUKON Complaints

The contact owns a 2021 GMC Yukon XL. The contact stated while driving 68 MPH, the panoramic sunroof exploded and shattered. The shattered pieces fell onto the shade guard. There were no injuries sustained. The contact veered to the side of the road. The contact was able to continue driving. The dealer was notified of the failure and informed the contact that she would need to pay a repair fee as the part was not under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000. The VIN was unavailable.

Upon vehicle startup, dashboard displayed a warning about a problem with the power steering system. I attempted to drive the vehicle, and it appeared the power steering was not functioning. I did not believe I could safely handle the vehicle without the power steering functioning normally. I tried turning the car off briefly and then back on, which did not correct the problem. However, I then turned the car off for approximately 10 minutes. Upon restarting the car after being off for approximately 10 minutes, the error message was gone and the power steering functioned normally.

The OEM tires, Bridgestone ALENZA A/S 02 - SIZE: 275/50R22 hydroplane and have very poor wet traction. Why traveling at low speeds , under 40mph in moderate rain, the vehicle will owe control.

On a road trip out of state we stopped for gas. We got back on the road and few miles out the car suddenly slowed and gave a message on the screen something about acceleration. We pulled over and next the reverse didn’t work. We stayed overnight then next day the reverse still did not work. We were able to place in drive and continue on but we don’t have fully functioning reverse mode.

While traveling at highway speeds, the vehicle suddenly and without warning lost power. All gauges remained in the normal range. After pulling on to the shoulder of a highway and turning the vehicle off, the vehicle would not start. After being towed the dealership, the vehicle would not power up. Dealership checked DTCS and found code P0016 Crankshaft Position Sensor and Intake/Single Camshaft Position Sensor Correlation. Dealership inspected wiring for chaffing and tested camshaft position sensor circuitry and all found in normal condition. Dealership followed document ID: 5646662 diagnostic procedure inspecting camshaft position sensor and camshaft actuator solenoid valve for incorrect installation or damage. While inspecting, dealership found internal engine bearing material in oil indicating internal mechanical failure. Dealership removed engine oil pan and #1 and #2 connecting rods and found bearings spun causing catastrophic engine failure. Crankshaft main bearing cap #3 also found discolored from extreme heat. Dealership then followed bulletin #22-NA-074 for replacement of engine oil, cooler lines and engine oil cooler after connecting rod and main bearing damage The vehicle only had 17,067 miles.

The contact owns a 2021 GMC Yukon. The contact stated that while the vehicle was idling in a drive-thru, the vehicle lost motive power and stalled. The contact stated that no warning lights were illuminated. The contact stated that he was able to restart the vehicle and drove the vehicle with no issues however, the next day the failure recurred. The vehicle was towed to the dealer where the failure was diagnosed as a power control module malfunction. The contact stated that the power control module was replaced under warranty. The contact stated that failure recurred several weeks later. The vehicle was towed back to the dealer where the failure was unable to be replicated. The vehicle was test-driven at the dealer for about 50 miles and no repairs were completed. The contact stated that the failure recurred for the third time and was awaiting a tow to the dealer. The contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) however, the contact was unsure if the vehicle was included or had been previously repaired under the recall. The manufacturer was notified of the failure and a case was opened. The contact stated that he was awaiting a call back from the manufacturer. The approximate failure mileage was 5,400.

The vehicle had a total failure of its rear safety package which includes blind spot monitoring, rear cross traffic alert, rear parking sensors and rear safety alert. The warning illuminated on the dash that all of these functions were offline and service was needed. We took the Yukon to a GM dealer and they replaced a computer and had a hard time getting it to program. This failure also affected the HVAC system in the car, with the fan staying on high. After 23 days of service, the dealer thought they fixed it. After two weeks of having the vehicle back the same alert came on 5-6 times in the same day, with another safety package failure. Now the alert doesn’t come on but none of those safety features work, they are all offline. It is bad enough driving a 20’ long vehicle without the safety package working, but now it is worse in that the car doesn’t alert you to the fact it isn’t working and you might not remember that it is defective. This could cause a collision on the highway or result in the driver backing into something or someone, relying on this technology.

We have a 2021 Yukon Denali. It has just over 12,000 miles on it. My wife called me In a frenzy today saying the motor was making a poping noise and it was pulling her on the interstate. She was very concered, but managed to make it home From Her 15 mile exit. When she got home, it was evident that the lifters are to blame For This incident. GMC needs to recall all these 2021 GMC Yukons with all these lifter problems. Very unsafe. We plan on getting rid of the vehicle.

My blind spot warning light and signal doesnt work all the time. for example, if a pass a car, or a car passes me at a speed of more than 5 miles per hour, there is no notification from the blind spot warning light in the mirror, or an audalble signale either. i have taken the car to the GMC dealership 3 times and i was told that is normal, and nothing is wrong. I own other GMC models and i have never experianced this intermitant issue.

On Wednesday, January 12, 2022, while driving from Columbia, SC to Cincinnati, we were heading northwest through the mountains of North Carolina, on I-40, just east of the TN border. Traffic was fairly steady and heavy, so we were traveling at approximately 45 MPH, in the right lane, winding through the mountains. Our friend, ** ***** was driving, my wife, ********* *****, was sitting in the right front passenger seat, working on her laptop, and I was sitting immediately behind her, also working on my laptop. With a semi-trailer truck slowing ahead of us, *** signaled to make a lane change into the left lane (this is only a two lane highway). As we were transitioning to the left lane, the vehicle suddenly – without any warning or driver inputs – slammed on its brakes, bringing the truck to a sudden and violent stop. Given the violent halting of the truck, we all assumed we had been rear-ended by a truck. The braking was so serious, luggage from the rear of the vehicle shot forward like a missile, striking my wife in the back of the head. She suffered what we believe to be a concussion, and she did seek medical attention in the days following the incident. Sitting behind her, the sudden stopping action caused me to twist my left knee, resulting in what might be a cartilage tear. I also saw my physician in the days following, and he acknowledged the swelling of the left knee. He advised me to monitor the knee carefully, and if the pain persists, to get an MRI. The pain has not gone away, and I plan to get an MRI in the next week or so. Our friend suffered a severely strained back in the incident, and has been treating his back with both ice and heat therapy. This was the THIRD time this happened, each nearly resulting in a tragic accident. The dealer said "it's just a software glitch." The "Brake Assist" program is clearly defective and unsafe.