2023 GMC YUKON Complaints

The contact owns a 2023 GMC Yukon. The contact stated while driving 55 mph, there was blinking on the front screen of the vehicle, impeding contact to be able to see miles per hour of vehicle, odometer, among other vehicle details the screen displays. The failure mileage was approximately 46,400.

Completed the oil change requirement in the recall for the 6.2L but engine blew while driving on I-10 while doing 75mph. 50k miles. Completely left stranded on major highway with family in car and vehicle flying by. GM needs to be held accountable. Their fix is not a fix.

Owner was driving at highway speeds and the vehicle experienced multiple sudden stops. After consulting with the GMC certified repair facility, the control valve body of the transmission was determined to be faulty and replaced. As a result of the sudden stop at highway speeds, the owner experienced a torn rotator cuff and could have been involved in a serious motor vehicle crash.

Ok so my first issues were with the vehicle stalling while driving in gear. Happened a few times intersections off-ramps etc…and the car would roll to a stop. Luckily no one killed. Again happened a few times. Went to dealer they “fixed”it. Then it happened a couple other times…scary shit…went to dealer then they“Fixed” it again. Happened again I didnt bring it back. By this point I was carrying a 10 millimeter wrench in the glovebox to disconnect the battery so the body computer would reset. Car would start after cycling the power from the battery terminal. And Those were my electrical problems …As far as mechanical problems I brought car in for the recall notice “ the pico test’ . Went for the recall oil change /test/per the recommendations.300 miles later car engine failure at 70 miles an hour on route [XXX] south wife driving. She started crying doesn’t want anything to do with this car. Too many incidents… safety of my family at risk. Please help. FYI i am a mechanic / car electrician [XXX] so could probably be much more descriptive if need be Tow trucks Ubers rental cars etc… shit show. Engine died April 16 so car has been at a dealer in [XXX] for 31days. I have dealer receipts and some play by play video of a few of the incidents INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was on the highway heading home with my [XXX] son in the backseat and without warning the engine shut down and luckily we were on the exit ramp and away from heavy traffic. I pulled over to the side and tried to start it again but it won’t even crank. The cabin heater stopped working too, It was -9 Degrees outside that day and we started to freeze, luckily my wife was able to get to us in 20minutes. The vehicle was towed to GM dealership and they confirmed the engine seized and will need a new engine under special coverage N252494003-03. This was after the recall was completed for this vehicle. It had only 61392KMS on it. We live in [XXX] and it gets extreme winters with below -40degree temperatures. It’s a remote area and there is no service on the highway for 200KMS when heading south to city, if this would have happened on the highway with no services and extreme weather we wouldn’t have made it out alive. We are a family of 5 with a [XXX] and a [XXX] and we bought this vehicle after knowing that the engine recall was completed and GM deemed it safe. Unfortunately that’s a lie and GM is putting peoples safety and life at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am filing this complaint regarding my GMC Yukon Denali, currently at Greg Lair GMC in Canyon, Texas, for GM Safety Recall N252494000, NHTSA Campaign Number 25V274, L87 Engine Loss of Propulsion. My vehicle has been at the dealership for over two weeks for this recall, which in my case requires a complete engine replacement. I have been advised the repair may take another 4 to 5 weeks. During this time, neither General Motors nor Greg Lair GMC has provided a comparable loaner vehicle or adequate transportation. This is not routine maintenance, elective service, or damage caused by me. My vehicle is unavailable because of a GM safety recall involving potential engine damage, engine failure, and loss of propulsion. The burden of this manufacturer issue should not be placed on the customer. I was told GM only can reimburse $44 per day for a rental. That amount does not reasonably cover a comparable vehicle to a Yukon Denali and may not even cover a basic rental in the current market. A compact sedan or small vehicle is not an acceptable substitute for a full size SUV. I pay for and rely on a Yukon Denali because my family needs the seating capacity, space, size, safety, and functionality of a full size vehicle. My family has more people than seats available in many compact vehicles. Being forced into a smaller vehicle is not only inconvenient, it creates a safety and functionality concern. If this recall is widespread and repair times are expected to take several weeks, General Motors should have ensured that dealerships had access to comparable loaner vehicles or adequate rental authorization. I should not have to compromise my family’s safety, transportation needs, work obligations, or daily responsibilities because of a manufacturer safety recall and complete engine replacement. I am requesting that this complaint be documented and reviewed. General Motors and Greg Lair GMC should provide a comparable full size SUV loaner, arrange and pay for a full size SUV

I am filing this formal complaint to report a series of catastrophic, life-threatening mechanical failures involving my 2023 GMC Yukon. This vehicle has become a weapon on the road, exhibiting erratic behaviors that nearly resulted in a multi-vehicle fatality on a high-speed highway.1. High-Speed Power Loss (Highway Failure while my wife was traveling at 60 MPH in heavy highway traffic, the vehicle’s transmission spontaneously and without warning disengaged and shifted into Neutral. This caused an immediate and total loss of motive power. In a split second, my wife was left piloting a 6,000-pound unpowered projectile in the middle of high-speed traffic. By the grace of God alone, she managed to navigate to the shoulder without being rear-ended. This is a clear "Sudden Loss of Motive Power" defect that poses an immediate threat to life. 2. Unintended Directional Movement (Reverse Shift) Following a total engine replacement—a repair that took over 45 days—the vehicle has now developed a new, terrifying defect. While stopped at a traffic light, the vehicle spontaneously engaged in Reverse. This unintended movement occurred without driver input, creating a high risk of pedestrian strikes and intersection collisions. 3. Systematic Failure and Dealer Evasion The vehicle previously exhibited "ghost shifts" into Park and Neutral at low speeds. Despite my repeated warnings to the General Motors service department, I was dismissed until the engine ultimately failed. Furthermore, the dealership has been inconsistent and evasive regarding the serial numbers of the replacement components, leading me to believe that unsafe or defective parts are being recycled into these vehicles. General Motors is aware of these powertrain defects, yet they continue to allow these "death traps" to remain on the road. My family will not be the "crash test dummies" for GM’s manufacturing negligence

This vehicle was identified as recalled in 2025 for total engine replacement and the engine did fail in May 2025 it would stall while driving. GMC performed the engine replacement in June of 2025. The car stalled again on Friday May 1. It was taken to the dealer on May 7 and was diagnosed as needing another complete engine replacement. I was told that gmc identified a need to replace more parts after my engine was replaced but I was never informed of this. I was told my this dealership that I am the first vehicle they’ve seen that will require a second full engine replacement It is a 6.3L v8. This car stalled while I was driving with a 3yo in the vehicle.

I was traveling with my family on the Ohio Turnpike. We were traveling west in our 2023 GMC Yukon Denali when we lost all propulsion and the engine seized. There was no warning lights or other symptoms prior to this incident on May 3, 2026. In fact, I had the vehicle in for the prescribed recall to test the engine for the known defect earlier in 2026. The vehicle passed that test and was given the upgraded oil change to presumably prevent the engine failure in the future. It did not work. Our safety and others on the turnpike were at risk while we were traveling at highway rates of speed with sudden loss of all propulsion. The vehicle was towed that evening to local GM dealer - Yark Chevy in [XXX] . Upon inspection on May 5, 2026, the dealership informed me the engine had seized and would be replaced by GM. They were unable to provide a timeline for this repair. I have the tow expense of $260.70 and now the uncertainty of when I might have a vehicle back. The safety of my family and all others traveling the Ohio Turnpike that date were at significant risk. The vehicle remains at Yark Chevy in Perrysburg, Ohio available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Paint is blistering above windshield along entire length and around sunroof. Also down along left and right side of windshield. Beginnings of blistering top rear quarter panels closer to roof.