2019 GMC YUKON Complaints

The contact owns a 2019 GMC Yukon. The contact stated while driving 55 MPH, and approaching a red light, the brakes failed to operate upon the depression of the brake pedal. The brake pedal was firm while the contact steered the vehicle off the shoulder of the road. Due to the failure, the contact drove through the intersection and allowed the vehicle to coast to a complete stop. Upon restart of the vehicle, the "Brake Assist" message flashed on the instrument panel. The contact's husband was called to the scene and later drove the vehicle to an independent mechanic. The mechanic inspected the vehicle and discovered that the vacuum pump had failed. The vehicle was repaired by the mechanic. The dealer was notified of the failure and offered to inspect the vehicle; the dealer then referred the contact to the NHTSA Hotline to report the failure. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 131,600.

December 28- Transmission goes bad, gets vehicle back Feb 17th - •Dangers include loss of vehicle control, wreck, cannot hit gas pedal. March there’s an exhaust leak. •Inhaling is dangerous as this contains carbon monoxide, potential fire, May y axle on muffler •Dangers include reduced engine performance that can lead to wrecks, carbon monoxide poisoning, and failed emissions test. July Engine failure in repairs until August •Can cause accidents August coolant leak •Can lead to engine overheating and lead to engine failure causing accidents. September unknown reason, car just keeps shutting off while driving. •Dangers in this one speak for themselves. Inspection can be done. Problems were confirmed but just keep continuing to occur. No warning signals, car just keeps breaking down for various reasons.

I have 98,000 on my Yukon XL Denali and I have a crack in the piston block as I was told by the dealer. I have an Endurance Car Warranty on the vehicle and the vehicle has been at the dealers since [XXX]. The warranty company is giving the dealer the run around where they have torn down the motor already twice to prove to them that there is a crack. Plus, there was no warning signs other than it not running smoothly as it has been and that is why it went to the shop. Nothing should be happening to this motor at 98,000. The vehicle is presently at Palm Chevrolet in Ocala, Florida and Scott Kelly is the service manager. Can you please give me some advice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 GMC Yukon XL. The contact stated that while reversing out of the driveway at approximately 2 MPH, the vehicle stopped moving. The contact depressed the accelerator pedal and the vehicle only revved. The contact stated that she was able to move the gear shift lever, however the vehicle was not responding in any gear. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

The seatbelt on the second row driver side captain chair no longer works. It started not retracting about a year ago and now it won’t retract or pull out so it is stuck and cannot be used. The $85k Yukon is only five years old, seat belts should last longer than that. GMC wants us to pay $500 to fix a safety concern seat belt. I would understand if the vehicle was 10+ years old but we are still less than 100k miles and we just hit 5 years.

The contact owns a 2019 GMC Yukon. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and jolted while responding. There was no warning light illuminated. The vehicle was taken to the dealer and an independent mechanic; however, the failure could not be duplicated. The contact stated while driving 65 MPH, the vehicle decelerated to 25 MPH independently while the RPMS were significantly high. The contact depressed the accelerator pedal, and the engine revved. The vehicle jolted and accelerated to 65 MPH; however, the failure recurred. The contact depressed the accelerator pedal and the vehicle resumed speed, then the vehicle jerked and lost motive power. The contact was able to pull to the side of the road. The contact restarted the vehicle and continued driving; however, the vehicle stalled. The contact pulled over to the emergency lane. The contact parked and restarted the vehicle. The contact was able to drive into a parking lot, where the failure recurred. The vehicle failed to restart with the check engine warning light illuminated. The messages "Transmission Hot - Idle Engine" and "Action Required" were displayed. The vehicle was towed to the residence. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,000.

GM vehicles manufactured between 2015 – 2019 equipped with GM’s 8-speed transmission are equipped with a defective transmission design of GM’s Hydra-Matic 8L90 transmission or Hydra-Matic 8L45 transmission, which causes vehicles to suddenly lurch forward, shudder, and experience significant delays in acceleration. GM not only knew about this pervasive issue but developed a fix for it in 2018 – namely a transmission flush it calls Mod1a. However, GM made the business decision in 2019 to forgo recalling all impacted vehicles (approximately 2 million) to receive this flush, which would have cost GM about $305 per vehicle for a total $592 million, and instead decided to limit the flush to only unsold Cadillacs and trucks in certain states where it expected customers to complain within their warranty. Furthermore, GM never alerted existing customers of the issue or the fix and only addressed the issue if the customer was under warranty and complained about the shudder. GM marketed and sold these 8-speed automatic transmission vehicles as having “world-class performance,” lightning-fast and smooth shifting, along with improved fuel efficiency, and instead sold defective vehicles.” These conditions make it difficult to safely merge into traffic or back out of a garage/driveway. Even more troubling, the transmission defects cause the vehicle to delay downshifting and decelerating when the brakes are depressed. The affected vehicles include Chevrolet Silverado (2015-2019); Chevrolet Colorado (2017-2019); the Chevrolet Corvette (2015-2019); the Chevrolet Camaro (2016-2019); the Cadillac Escalade and Escalade ESV (2015-2019); the Cadillac ATS, ATS-V, CTS, CT6, and CTS-V (2016-2019); the GMC Sierra, Yukon, and Yukon XL, and Yukon Denali XL (2015-2019); and the GMC Canyon (2017-2019).

My vehicles Electronic stability control is activating randomly. This issue started a few years ago and has increased in frequency. We will be driving at speeds between 50-75 mph in dry conditions and it will randomly activate which has almost caused us to lose control of the vehicle. No mechanics have been able to figure it out. I did some research and saw there was a vehicle recall issued for 2019 GMC Yukons Electrontronic Stablilty Control system, but for some reason it does not cover my vehicle. The GM recall number is N192261050. The description of the issue matches exactly what is happening. I called GMC and issued a complaint and also have setup a dealership to fix the issue. I don't believe i should be responsible for paying the cost of the repair since other 2019 GMC Yukons were recalled for this issue.

The engine continues to slip and slows down when driving. The following codes are returned back from the onstar diagnostics, Transmission Control Module Requested Malfunction Indicator Lamp Illumination. The DTC is an informational DTC. The DTC indicates an emission related DTC set in the Transmission Control Module. The vehicle has only 132,000 miles, and I have maitain the vehicle in excellent shape. With maitainance, the transmission should last at least 300,000 miles. The Engine and Transmission System is not performing as expected. An issue has been detected in the Transmission System that transfers power from the engine to the drive wheels.

Steering will all of a sudden feel disconnected. Feels like truck is sliding, till I move the wheel, then it feels connected again. Very weird feeling. This only seems to happen on the highway at highway speed. Witch is the part that worries me. This happens at least once every time on on the highway.