2011 GMC YUKON DENALI Complaints

THE DASH HAS CRACKED IN TWO PLACES. ONE CRACK IS ABOVE DRIVE CONSOLE AND THE OTHER CRACK IS ON THE LEFT SIDE OF THE PASSENGER AIRBAG. THERE IS A SAFETY CONCERN OVER THE PASSENGER AIRBAG. IN ADDITION, THE CRACKED DASHBOARD MAKES TERRIBLE NOISES. THIS CAR ONLY HAS 64,000 MILES AND HAS BEEN STORED MOST OF THE TIME IN THE GARAGE. THERE WAS NO INCIDENT THAT CAUSED THE CRACKS, THEY JUST APPEARED ONE DAY MID JANUARY 2018.

WE PURCHASED OUR VEHICLE SEPTEMBER 2017 AND DIDN'T NOTICE THE CRACKS UNTIL AFTER WE PURCHASED. THIS IS VERY CONCERNING TO ME SEEING THE POTENTIAL RECALL OF THE PASSENGER SIDE AIRBAGS AND AN OBVIOUS DEFECT HAVING TO DO WITH THE CRACKS FOUND ON MY DASH. ONE CRACK IS OVER THE PASSENGER AIRBAG WHERE MY 14 YEAR OLD SON USUALLY RIDES AND THE OTHER OVER THE STEERING WHEEL. DOES IT REALLY TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED BEFORE SOMETHING IS DONE?

LARGE CRACK ACROSS DASHBOARD IN FRONT OF DRIVER. DEALER WILL NOT FIX AND NOT COVERED UNDER WARRANTY. CLEARLY A DESIGN DEFECT. DEALER WANTS $1,800 TO REPAIR.

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD IN THE VEHICLE HAD SUDDENLY CRACKED. ONE CRACK WAS ON THE CORNER OF THE PASSENGER AIR BAG AND THE OTHER WAS LOCATED ABOVE THE STEERING WHEEL. THE CONTACT STATED THAT THE CRACKS MAY INTERFERE WITH THE AIR BAG DEPLOYMENT. THERE WERE NO WARNINGS PRIOR TO THE CRACKS APPEARING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

DASH BOARD UNEXPECTEDLY CRACKED AT THE EXACT SAME SPOTS ON THE DRIVER SIDE AND PASSENGER SIDE. THE LOCATION IS OVER THE AIRBAGS WHICH COULD POSSIBLY TURN THE DASH BOARD INTO SHRAPNEL IF MY FAMILY AND I WERE TO GET INTO AN ACCIDENT. GMC SAID THERE IS NO RECALL AND THAT THEY WILL NOT REPLACE IT.

THE VEHICLE DASH BOARD HAS A CRACK RIGHT NEAR THE PASSENGER SIDE AIR BAG, ALSO A CRACK TOWARDS THE TOP OF THE STEERING WHEEL. THE CRACK APPEARS TO HAVE COMPROMISED THE DASHBOARD ALL THE WAY TO THE PASSENGER-SIDE AIRBAG.

2011 GMC YUKON DENALI HAS 2 CRACKS ON THE DASHBOARD POSING A SAFETY CONCERN. ONE CRACK IS AT THE CORNER OF THE PASSENGER SIDE AIRBAG AND THE OTHER IN FRONT OF THE STEERING WHEEL. THIS IS AN OBVIOUS DEFECT THAT HAS YET TO BE ADDRESSED BY THE NHTSA OR GMC. THE CONCERN IS AIRBAG DEPLOYMENT AND PIECES OF THE CRACKED DASH BECOMING PROJECTILES.

THE DASHBOARD IS CRACKED AT THE CORNER OF THE PASSENGER SIDE AIRBAG. THIS CRACKED HAS APPEARED TO CAUSE THE MIDDLE SECTION OF THE DASH TO SAG. I'M AFRAID THAT IF THE AIRBAG IS DEPLOYED, THE CONDITION OF THE DASH WILL CAUSE UNNECESSARY INJURY. THIS EXACT PROBLEM SEEMS TO BE A COMMON ISSUE AMONG THIS MODEL.

I CONTINUE ASKING FOR THE REPLACEMENT OF THESE AIRBAGS AND THE DEALERSHIP CONTINUES TO CLAIM THAT THE FIX IS NOT AVAILABLE.

TAKATA RECALL: AIRBAG RECALL AS OF MAY 2016. I HAVE YET TO BE CONTACTED ABOUT A FIX. DEALER SERVICE CENTER DOES NOT THINK THERE IS A RECALL ALTHOUGH I HAVE CHECKED ALL LEGITIMATE SITES AND INDEED THERE IS. I WOULD LIKE THIS FIXED ASAP AS THIS AIRBAG ISSUE IS ESPECIALLY VOLATILE IN HOT AND HUMID WEATHER WHICH IS THE ONLY WEATHER WHERE I LIVE!