2013 GMC YUKON DENALI Complaints

A LITTLE OF A MONTH AGO WE NOTICED THERE WAS A CRACK FROM THE CORNER OF THE AIR BAG DOWN THE DASH. THE CAR WAS STATIONARY AND HAS NEVER BEEN IN ANY ACCIDENTS. I CALLED THE DEALERSHIP TO FIND OUT IF MY SERVICE CONTRACT WAS GOING TO COVER THIS SINCE I HAVE ONLY OWNED THIS VEHICLE A LITTLE OVER A YEAR. THE INFORMED ME IT WOULD NOT BE COVERED. THIS IS A HUGE SAFETY CONCERN FOR ME AND MY HUSBAND AS WE HAVE TWO SMALL KIDS AND ALWAYS HAVE KIDS IN THE CAR. SO I TRIED TO OPEN A CASE WITH GM CUSTOMER CARE HOPING THEY WERE GOING TO DO SOMETHING AS THIS WAS A GM CERTIFIED VEHICLE AND THAT WARRANTY JUST EXPIRED 2 MONTHS AGO. THEY DON'T CARE ABOUT ANY OF IT. THEY GO BACK TO THE ORIGINAL WARRANTY AND TOLD ME IT WAS NOT A SAFETY ISSUE BECAUSE IT DOESN'T HAVE A RECALL ISSUED ON IT AND THEY AREN'T GOING TO DO ANYTHING FOR ME. THEY ADVISED ME TO TALK TO THE DEALERSHIP CUSTOMER EXPERIENCE MANAGER AND SEE IF THERE IS ANYTHING THEY COULD DO. I HAVE ALWAYS BOUGHT GM PRODUCTS BUT THIS HAS CHANGED MY MINE. PEOPLES LIVES COULD BE AT STAKE HERE WITH DASHBOARDS CRACKING ALL AROUND THESE AIRBAGS THAT SO MANY PEOPLE ARE HAVING PROBLEMS WITH. I ADVISED THERE ARE COMPLAINTS ALL OVER THE INTERNET AND THEY ALL ACT SURPRISED!! I DRIVE A BIG SUV FOR MORE PROTECTION AND RELIABILITY FOR MY CHILDREN AND NOW I HAVE A VEHICLE THAT IS ONLY 5 YEARS OLD WITH ONLY 69K MILES ON IT THAT WAS WORTH A TON OF MONEY THAT NOW IS A HUGE SAFETY RISK FOR ME WHEN I DRIVE WITH MY KIDS AND OTHER KIDS. BUCK UP GM THIS IS A HUGE SAFETY PROBLEM...BEFORE SOMEONE GETS KILLED!

DASH ISSUES HAVE PLAGUED THE 2007-2014 GMC TRUCKS. MINE IS INCLUDED IN THIS. THERE IS CRACKING ALL AROUND THE AREA WHERE THE PASSENGER AIRBAG IS. I'M WORRIED THAT IN A DEPLOYMENT, PIECES OF DASH WOULD BE PROJECTED AT PASSENGERS. THE DASH MATERIAL IS CLEARLY VERY BRITTLE AND FLIMSY.

TL* THE CONTACT OWNS A 2013 GMC YUKON DENALI. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE DASHBOARD WAS CRACKED NEAR THE FRONT PASSENGER SIDE AIR BAG. SILVER STAR BUICK GMC (3601 AUTO MALL DRIVE, THOUSAND OAKS, CALIFORNIA 91362, (805) 222-4789) WAS MADE AWARE OF THE FAILURE AND PERFORMED AN ASSESSMENT OF THE DASHBOARD DAMAGES IN THE FORM OF PICTURES AND DOCUMENTED THE CONTACT'S CASE FILE. THE DEALER THEN REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS OUT OF WARRANTY COVERAGE AND THAT THERE WAS NO RECALL. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 8-4694265955. THE FAILURE MILEAGE WAS APPROXIMATELY 75,500. THE VIN WAS NOT AVAILABLE.

TAKATA RECALL. I TOOK VEHICLE INTO GMC SERVICE CENTER AFTER AIRBAG SERVICE LIGHT CAME ON. TECHNICIANS DIAGNOSED THAT THE PASSENGER AIRBAG MODULE REQUIRED REPLACEMENT. IT HAS NEVER DEPLOYED AND PRESENTS A POTENTIAL HIGHWAY SAFETY ISSUE.

THE DASH IS CRACKING AROUND THE AIR BAG AND IN FRONT OF THE DRIVER INSTRUMENTATION AREA. HAS LESS THAN 50,000 MILES ON THE VEHICLE. TRIED TO GET GM TO REPAIR BUT THEY REFUSED.

"TAKATA RECALL. DASH IS CRACKED AND CONTINUES TO CRACK ON THE PASSENGER SIDE NEXT TO THE PASSENGER AIRBAG. I'M WORRIED THAT THE DASH COULD SPLINTER IN A VEHICLE CRASH IF THE PASSENGER AIRBAG DEPLOYS.

THE DASHBOARD IN MY 2013 GMC YUKON DENALI IS HAS BEGIN TO CRACK FROM THE WINDSHIELD TO JUST IN FRONT OF THE STEERING WHEEL. IT IS STARTING TO SPREAD TWO WAYS. THIS COULD BE A POTENTIAL SAFETY HAZARD IF THE AIR BAGS DOESN'T DEPLOY PROPERLY BECAUSE OF THE BROKEN STRUCTURE OF THE DASHBOARD. IS THERE A VOLUNTARY GM RECALL OR A NHTSA RECALL FOR THIS PROBLEM? THE VEHICLE IS WELL MAINTAINED AND THE CRACK SPREADS AS THE VEHICLE IS BEING DRIVEN.

DASHBOARD IS CRACKING AROUND THE AIRBAG ON ITS OWN. FEEL THIS MAY BE A SAFETY HAZARD.

SMALL CRACK APPEARED SUDDENLY IN TOP CENTER OF DASHBOARD THAT WAS BARELY NOTICEABLE FROM DRIVER'S SEAT BUT COULD BE SEEN IN THE PASSENGER'S SEAT. DIDN'T THINK MUCH AT THE TIME, BUT OVER THE COURSE OF JUST OVER A YEAR, THE CENTER OF THE DASH VIBRATES EXCESSIVELY WHEN DRIVING ON MAJORITY OF SURFACES THAT BECOMES VERY LOUD. CONTACTED GM SINCE MY STANDARD WARRANTY HAS EXPIRED AND THIS IS NOT COVERED UNDER MY EXTENDED WARRANTY DUE TO SAFETY CONCERNS WITH AIRBAG IN CASE OF ACCIDENT. I TOOK TO GET ESTIMATE OF COST TO REPAIR AND OWNER HAD SAME ISSUE WITH BOTH HIS GMC YUKON'S AND HIS WAS REPLACED FREE. ADVISED TO CALL GM FOR ISSUE, THEY ONLY WANTED TO COVER 1/2 THE COST OF REPAIR. THIS SHOULD BE A RECALL BY GM AS THIS IS AN APPARENT PROBLEM WITH THEIR VEHICLES AND NOT AN ISOLATED EVENT. NOT VERY HAPPY WITH THE SOLUTION I WAS PROVIDED AND WILL NOT BE OWNING ANY MORE GMC YUKON DENALI'S CONSIDERING IT IS NOT AN INEXPENSIVE VEHICLE.

DASH CRACKED AT CORNER OF PASSENGER AIRBAG. HAPPENED WHILE AT DEALER FOR STATE INSPECTION AND THEY REFUSED TO ACCEPT RESPONSIBILITY. CLAIM IT HAPPENS 'ALL THE TIME'.