2011 GMC YUKON DENALI Complaints

MY DASHBOARD HAS SEVERAL CRACKS ACROSS ON BOTH SIDES. HOPE THIS NOT AFFECT AIRBAG SAFETY. RIDING DOWN ROAD WHEN NOTICED THE CRACK; SEEMS TO BE WORSE OR INCREASING IN SIZE.

MY YUKON DASH IS CRACKED IN 2 PLACES. THE DASH IS FLAPPING DUE TO THE WEIGHT OF THE SPEAKER. I AM CONCERNED ABOUT HAVING AN ACCIDENT AND THE AIRBAGS DEPLOYING AND SENDING SHARDS OF PLASTIC EVERYWHERE. I HAVE YOUNG GRANDCHILDREN. THIS IS NOT A CHEAP VEHICLE. WE BOUGHT THE BEST. I AM SHOCKED THIS IS NOT A RECALL. I AM VERY CONCERNED.

THERE IS A DEFINITIVE, UNPROVOKED CRACK THAT APPEARED ON THE DASHBOARD OF MY 2011 YUKON DENALI WHEN IT WAS STATIONARY IN MY SECURE GARAGE. THE ENTIRE TOP PANEL NOW SHAKES AND VIBRATES AS A RESULT OF THIS CRACK. I TRAVEL WITH TWO SMALL CHILDREN WITH ME ON A DAILY BASIS, AND AM GROSSLY CONCERNED THAT AS THE CRACK CONTINUES TO GROW LARGER, SO DOES THE POSSIBILITY THAT SHOULD MY AIRBAGS DEPLOY IN THE CASE OF AN ACCIDENT, ONE OF MY SMALL CHILDREN OR MYSELF WILL BE FURTHER INJURED BY THE BROKEN PLASTIC ON THE DASHBOARD. IN MY OPINION, THIS IS INDEED A SAFETY ISSUE.

THE VEHICLE WAS STATIONARY WHEN LARGE CRACK FIRST APPEARED IN THE DASHBOARD. THE CRACK ORIGINATED FROM THE FRONT WINDSHIELD A N RUNS TOWARD THE DRIVER SEAT. THE CRACK MAKES A Y SHAPE AS IT APPROACHES THE DRIVERS SEAT. THE DASH MAKES A VIBRATING/RATTLING NOISE FROM THE CRACKED AREA AND THE CRACK CONTINUES TO SLOWLY SPREAD.

THERE IS A DEEP CRACK IN MY DASHBOARD OVER THE STEERING WHEEL AND A SLIGHT CRACK IN THE DASHBOARD NEAR THE AIRBAG BY THE PASSENGER SEAT. THE CRACK KEEPS SPREADING. MY DASHBOARD VIBRATES AND SHAKES WHEN I DRIVE.

I HAVE TWO CRACKS ON MY DASH ONE AT THE TOP LEFT OF PASSENGER SIDE AIR BAG IT IS ABOUT ONE INCH LONG. THIS PARTICULAR CRACK IS IN THE SAME LOCATION WHERE 6,000 MEMBERS ON A FACEBOOK PAGE HAVE THE EXACT SAME CRACK. THE OTHER CRACK IS IN THE CENTER OF THE DASH ON THE WINDSHIELD VENT. I AM WANTING A FORMAL INVESTIGATION FOR THIS ISSUE! WE DO NOT KNOW WHEN OR IF WE WILL EVER BE INVOLVED IN AN ACCIDENT, BUT THE CRACK NEAR THE AIRBAG IS A POTENTIAL HAZARD FOR PLASTIC SHARDS BLOWN OUT AS SHRAPNEL CAUSING MORE INJURY IN THE EVENT THE AIRBAG DEPLOYS.

TAKATA RECALL. STILL NO WORD ON ANYONE CONTACTING ME. DID RECEIVE LETTER IN JULY. CRACKED DASH IN MANY LOCATIONS. PURCHASED NEW. GARAGE KEPT. BEGAN FEW YEARS AFTER PURCHASE. MIRROR MOTOR DRIVER SIDE BROKEN AFTER TWO - THREE YEARS. BROKEN HANDLE FRONT PASSENGER OUTSIDE DOOR HANDLE PLASTIC AN CAME OFF IN MY WIFE'S HAND AFTER FEW YEARS. REALLY! SHE'S BARELY IN MY TRUCK. CAN PROVIDE MANY PHOTOS IF NEEDED. IN ALL CASED DEALERS WOULDN'T DO ANYTHING.

TAKATA RECALL - MY AIRBAGS HAVEN'T BEEN REPLACED. I PURCHASED THE VEHICLE AS A CERTIFIED PREOWNED VEHICLE 6/2014 AND PURCHASED AN EXTENDED WARRANTY. SHORTLY AFTER, I NOTICED MY DASH WAS CRACKED. I TOOK VEHICLE IN AND WAS TOLD ABOUT THE TAKATA AIRBAGS. WAS ALSO TOLD THE SIZE OF THE AIRBAG CAUSES DASHES TO CRACK. THEY REPLACED IT 8/14. APPROX 6 MONTHS LATER IT CRACKED AGAIN, THIS TIME ITS MUCH WORSE. THEY WON'T REPAIR IT FOR FREE OR UNDER WARRANTY. THEY ONLY OFFER A 1 TIME COURTESY REPAIR. THEY ALSO SAID IT WILL CONTINUE TO CRACK BECAUSE OF THE AIRBAG. SO NOW WHAT? I'M SUPPOSED TO DRIVE THIS WAY. THE ENTIRE DASH RATTLES WHILE DRIVING. IF I DRIVE OVER SPEED BUMPS YOU CAN SEE IT BOUNCE. IF THE DASH IS CRACKED AND THE AIRBAGS ARE DEFECTIVE, HOW DO I PROTECTED FOR POSSIBLE INJURY? AM, I SUPPOSED TO KEEP SHELLING OUT $250 FOR DASH REPLACEMENTS THAT WILL CONTINUE TO CRACK? PLEASE HELP! I LIKE MY VEHICLE OTHERWISE, BUT THIS IS NOT SAFE. AND, IT'S A TOP DOLLAR DENALI. UNACCEPTABLE. I'M NOT SURE WHEN IT CRACKED. I WOULD SAY IT WAS STATIONARY, BECAUSE I DIDN'T REALIZE IT WAS CRACKED UNTIL I WAS ON THE ROAD AND HEARD IT RATTLE.

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED AT THE FRONT PASSENGER SIDE AIR BAG AREA AND AT THE DRIVER SIDE VENT DEFROSTING SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DASHBOARD WAS NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

DASH CRACKING ON MY GMC YUKON DENALI. I HAVE 3 CRACKS IN MY DASH. ONE TO THE LEFT OF MY INSTRUMENT CLUSTER. IT IS ABOUT 10" LONG. I ALSO HAVE 2 CRACKS ON THE LEST SIDE OF THE PASSENGER AIR BAG. THE 2 CRACKS ON THE PASSENGER AIR BAG MIGHT SEND THIS BROKEN DASH PIECE FLYING LIKE A MISSILE SHOULD THE PASSENGER AIR BAG DEPLOY. I TOOK MY DENALI INTO THE DEALER ON 1-2016. AT THIS TIME THEY OFFERED ME A CUSTOMER ASSISTANCE PROGRAM TO HELP ME PAY FOR A NEW DASH. AT THAT TIME THERE WAS ONLY ONE CRACK ABOUT AN INCH LONG ON THE LEFT SIDE OF THE INSTRUMENT CLUSTER. I DIDN'T FEEL A REPLACEMENT WAS WARRANTED AT THAT TIME. NOW WITH 3 CRACKS I WOULD LIKE THE DASH REPLACED. I CONTACTED GMC ABOUT THIS IN 2-2017 AND NOW THEY DON'T EVEN OFFER THE CUSTOMER ASSISTANCE PROGRAM.