2011 GMC YUKON DENALI XL Complaints

MY 2011 GMC YUKON XL DENALI HAS BEEN GARAGE KEPT SINCE IT WAS NEW. CRACKS HAVE DEVELOPED ON THE DASHBOARD, AND ACCORDING TO MULTIPLE SOURCES, IS THE RESULT OF A MANUFACTURER DEFECT. I AM CONCERNED THAT THE CRACKS MAY BE MORE THAN JUST AN UNSIGHTLY COSMETIC ISSUE AND MAY PROVE PROBLEMATIC IF THE VEHICLE WERE TO BE INVOLVED IN AN ACCIDENT. THE CRACKS OCCURRED WHEN THE VEHICLE WAS STATIONARY, INSIDE THE GARAGE. I HAVE REACHED OUT TO GM ON MULTIPLE OCCASIONS AND AVENUES. EACH TIME, I AM EITHER IGNORED OR TOLD THAT THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE THE VEHICLE IS OUT FROM UNDER WARRANTY. I TOOK THE VEHICLE TO A GM DEALER AND WAS QUOTED A PRICE OF $1,000 TO REMEDY THE ISSUE. BETWEEN THE DASH BOARD CRACKS AND THE TAKATA INFLATOR RECALL, FOR WHICH A SOLUTION HAS YET TO BE ISSUED, I AM GRAVELY CONCERNED ABOUT THE SAFETY AND INTEGRITY OF THIS VEHICLE.

POWER LIFTGATE WON'T OPEN, UNLOCK OR LOCK. ACTUATOR HAS BEEN CHANGED ALONG WITH BOTH STRUTS. COULD IT BE THE POWER LIFT GATE MODULE?

TRUCK STARTED SPUTTERING WHILE DRIVING. I HAD IT TOWED HOME AND THEN TOWED TO THE DEALER AND THEY STATED THE LIFTERS IN THE ENGINE WERE BROKE AND THERE WAS DAMAGE TO THE CAN SHAFT. TOLD ME THIS IS NORMAL AND HAPPENS TO VEHICLES LIKE MINE REGULARLY. I HAVE ONLY OWNED THE TRUCK THREE YEARS AND HAVE MAINTAINED IT WELL WITH LOW MILEAGE.THEY TOLD ME IT WOULD BE $6700 TO FIX. WHEN I COMPLAINED, THE REP TOLD ME $5500. I ASKED FOR A SUPERVISOR WHO THEN STATED THAT GMC WOULD OFFSET THE COST AND IT WAS NOW $3311. IT WOULD SEEM THAT IF THIS IS A REGULAR OCCURRENCE IN VEHICLES LIKE MINE, GMC WOULD DO SOMETHING TO ENSURE IT DOESN'T HAPPEN. IN ADDITION THERE IS STILL NO REMEDY AVAILABLE FOR THE TAMARA INFLATOR.

TWO DASHBOARD CRACKS. FIRST CRACK LOCATED AT PASSENGER AIRBAG AND SECOND CRACK LOCATED ON DASHBOARD ABOVE INSTRUMENT CLUSTER ON DRIVER SIDE. DASHBOARD MAY BREAK APART IF AIRBAG EVER DEPLOYED.

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI XL. THE CONTACT STATED THAT THE REAR HATCH CAME DOWN WITH FORCE WITHOUT WARNING. THE LATCH BUTTON WAS APPLIED, BUT FAILED TO PREVENT THE HATCH FROM COMING DOWN. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TT *TR

THE SEAT HEATER IN THE REAR RIGHT SEAT OVERHEATED AND CAUGHT ON FIRE WHILE MY 10 YR. OLD CHILD WAS SEATED IN IT. WE WERE IN MOTION AT THE TIME ON THE INTERSTATE. I BELIEVE THE HEAT MECHANISM FAILED AND OVERHEATED AND WOULD NOT SHUT OFF CAUSING THE CUSHION TO CATCH ON FIRE. MY INSURANCE WILL NOT COVER IT (I DID GET A ESTIMATE TO FIX COVER AND CUSHION) AND THEY SUGGESTED GM SHOULD INVESTIGATE AND FIX THE SEAT DUE TO A MAJOR DEFECT. GM WAS NO HELP AND WANTED TO CHARGE ME $800 TO FIX OR TURN IT INTO INSURANCE. THEY ACTED LIKE THEY HAVE NEVER SEEN THIS BEFORE AND I CAUSED IT SOMEHOW.

TAKATA RECALL MY VEHICLE HAS BEEN IDENTIFIED AS HAVING A DEFECTIVE PASSENGER AIR BAG AS INDICATED IN THE LETTERS I HAVE RECEIVED. THIS IS DATED JULY 2016. I CONTACTED MY LOCAL GMC DEALER, WHERE I PURCHASED THE VEHICLE, ABOUT GETTING A REPLACEMENT. (NOVEMBER 13, 2017) THE SERVICE DEPARTMENT TOLD ME THAT IT WAS SAFE. THOSE WERE HER EXACT WORDS. SHE ALSO STATED THAT GMC WAS CONDUCTING THEIR OWN SAFETY TESTING TO ENSURE THAT THEY AGREE WITH TAKATA IN THAT THE AIRBAG IS UNSAFE. SHE SAID THAT MY VEHICLE WAS SAFE TO DRIVE AND THAT THEY WOULD CONTACT US WHEN THE TESTING WAS DONE. I TOLD HER TO SEND ME THAT RESPONSE IN AN EMAIL. NATURALLY, SHE SAID THAT SHE COULD NOT BECAUSE THEY HAD NOT REACHED A RESOLUTION YET. MY LOCAL GMC DEALER IS COURTESY GMC IN LAFAYETTE, LA. 337-355-4827

TAKATA RECALL - PRODUCT NOT AVAILABLE. DASHBOARD CRACKING IN MULTIPLE PLACES AROUND AIRBAG WITH NORMAL USE AND SUN SHADE USED. GMC REFUSES TO REPAR.

I AM HAVING MANY PROBLEMS WITH THE GEAR WHEN I PLACE IT ON PARK THEN WHEN I TRY TO MOVE IT TO DRIVE OR REVERSE IT IS STUCK AND WONT MOVE FROM PARK.. ALSO DASH CRACK NEEDS TO BE REPAIRED. AT COST OF GMC, PLEASE HELP ME

ALL 3 OF MY GM VEHICLES HAVE CRACKS IN THE DASHES. ALL THREE IN THE SAME LOCATION OF THE UPPER RIGHT PANEL AND THEN IN OTHER PLACES.