2016 GMC YUKON DENALI XL Complaints

View complaints related to 2016 GMC YUKON DENALI XL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 30 complaints submitted for the 2016 GMC YUKON DENALI XL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 GMC YUKON DENALI XL
    - TIFTON, GA

    I PURCHASED A 2016 YUKON DENALI BRAND NEW FROM THE DEALER IN OCTOBER 2016. SINCE THIS TIME THE VEHICLE HAS BEEN IN THE SHOP 5 TIMES. THE FIRST TIME WAS DUE TO FRONT DRIVER SIDE DOOR NOT BEING FULLY ALIGNED WITH THE FRONT FENDER. THIS ISSUE WAS NOT RESOLVED AS THEY SAID IT WOULD "MOST LIKELY MESS THE VEHICLE UP FURTHER". IN FEBRUARY OF 2017 MY YUKON WENT BACK TO THE DEALER FOR SERVICE INVOLVING THE POWER RUNNING BOARDS NOT DEPLOYING AND CONTROL PANEL NOT ILLUMINATING. THE CONTROL PANEL WAS BLAMED ON A SOFTWARE UPDATE. WHILE AT THE DEALER THE SERVICE MANAGER STATED THAT "GM PUT OUT THIS SOFTWARE TOO EARLY". IN MAY 2017 THE REAR DVD PLAYER WENT BLANK AND STOPPED WORKING. THESE TWO ISSUES WERE BOTH COVERED UNDER WARRANTY. IN NOVEMBER 2017 THE RADIO STARTED TO "FREEZE" AND WOULDN'T CHANGE CHANNELS. I WAS TOLD THIS WAS A SOFTWARE UPDATE ISSUE AND I NEEDED A NEW HMI ($500) AND WILL NOT BE UNDER WARRANTY AS I NOW HAVE 40,000 MILES. IN DECEMBER 2017 MY YUKON WENT BACK TO THE SERVICE DEPARTMENT DUE TO AIR CONDITIONER FAILURE. AFTER REVIEWING ON THE INTERNET THIS SEEMS TO BE A COMMON PROBLEM FOR THIS VEHICLE. APPARENTLY, THERE WAS A SPECIAL BULLETIN THE CONSUMER ISN'T AWARE OF UNTIL IT BREAKS, SO IT WAS ALSO COVERED; HOWEVER THE BLOWER MOTOR ($377) THAT BROKE DUE TO THIS ISSUE WASN'T COVERED. I CONTACTED GM CUSTOMER SERVICE AND FILED A COMPLAINT WITH A SUPERVISOR. I WAS TOLD THERE IS NOTHING THEY CAN DO DUE TO MY YUKON BEING OUT OF WARRANTY, AND WHEN THEY BUILD THESE VEHICLES "THEY DO NOT KNOW HOW LONG PARTS WILL LAST". IN MY OPINION THIS IS UNACCEPTABLE ESPECIALLY FOR A $75,000 + VEHICLE THAT IS ONLY 2 YEARS REMOVED FROM THE MANUFACTURER. I HAVE OWNED 3 GM PRODUCTS (TAHOE, YUKON, AND NOW THIS VEHICLE) AND I WILL NEVER BUY ANOTHER GM PRODUCT.

    Source: NHTSA WEB SITE
  • 2016 GMC YUKON DENALI XL
    - BRENTWOOD, TN

    I HAVE A 2017 YUKON XL DENALI. IT HAS 6K MILES. I PURCHASED IT NEW JUNE OF 2017.I WAS DRIVING THROUGH A PARKING LOT,WENT OVER A SPEED BUMP AT ABOUT 3 MPH AND THEN I NOTICE THE AC TURNED OFF.THEN I REALIZED THE RPM WAS AT 0 AND WHEN I PUSHED THE GAS PEDAL THERE WAS NO RESPONSE. THE ENGINE HAD STALLED OUT WHILE DRIVING. I TOOK THE CAR IN FOR SERVICE AND THEY WERE UNABLE TO REPLICATE THE ISSUE. THERE WERE NO CODES STORED ON A CAR I'M TOLD HAS ABOUT A BAZILLION COMPUTERS (IMAGINE THAT) AND THAT THERE WERE NO OTHER CUSTOMER COMPLAINTS OR "SERVICE BULLETINS" STATING IT WAS A KNOWN ISSUE. APPARENTLY IF YOUR GMC SERVICE DEPT CAN'T REPLICATE THE ISSUE...THE CAR IS OBVIOUSLY FINE. I TOLD THEM I'M NOT TAKING THE CAR BACK. THEY WOULD NOT ALLOW ME TO CONTINUE USING A LOANER NOR DID THEY HAVE A SIMILAR CAR EVEN AVAILABLE IF THEY WOULD. THEY TOLD ME TO CONTACT GM CUSTOMER SERVICE AND CREATE A CASE TO WHICH I DID. AT THIS TIME I'M STILL WAITING TO HEAR WHAT GM IS GOING TO DO BUT I'VE HAD TO PERSONALLY PAY FOR A CAR RENTAL BECAUSE I'M NOT WILLING TO DRIVE A CAR THAT HAS EXPERIENCED AND ISSUE AS DRASTIC AS THIS WHICH COULD KILL SOMEONE. HOPEFULLY GM RECOGNIZES THIS AND EITHER WORKS TO FIGURE OUT THE PROBLEM OR TAKE THE CAR BACK TO RUN EXTENSIVE TESTS. I GUESS A PROBLEM LIKE THIS ISN'T AN ISSUE UNTIL SOMEONE DIES...WHICH HAS ALREADY HAPPENED IN OTHER GM VEHICLES WITH SIMILAR STALLING ISSUES. IF YOU EXPERIENCE AN ISSUE LIKE THIS, PLEASE CONTACT GM CUSTOMER SERVICE AND DO AS I DID AND REFUSE TO TAKE THE CAR BACK. I'VE ONLY READ OF A COUPLE OTHER INSTANCES OF THIS ON THE NEW YUKON PLATFORM/BODYSTYLE (2015 AND NEWER). I CAN GUARANTEE THAT GM WILL BE SUED IF I TAKE THIS CAR BACK AND END UP IN AN ACCIDENT BECAUSE OF IT. I'M SURE THEY'LL DENY IT BECAUSE THERE ONCE AGAIN...WON'T BE ANY CODES TO TELL THEM THE CARE DIED, SO IT'D PROBABLY ME MY FAULT ANYWAYS.

    Source: NHTSA WEB SITE
  • 2016 GMC YUKON DENALI XL
    - STATEN ISLAND, NY

    MY 2016 GMC YUKON XL DENALI HAS AN INTERNAL ENGINE OIL LEAK THAT REQUIRES ME TO ADD ABOUT A QUART OF MOTOR OIL EVERY 2,000-3,000 MILES, WHICH EQUATES TO ABOUT 2-4 QUARTS OF OIL BETWEEN THE RECOMMENDED OIL CHANGE INTERVALS (EVERY 7,500 MILES). MY GMC DEALERSHIP HAS PERFORMED MULTIPLE OIL CONSUMPTION TESTS AND HAVE CONCLUDED THAT I HAVE AN INTERNAL ENGINE OIL LEAK, BUT AM WITHIN GMC'S OIL CONSUMPTION STANDARDS. SINCE I AM WITHIN GMC'S OIL CONSUMPTION STANDARDS, THEY CANNOT ADDRESS / REPAIR THE OIL LEAK. I AM FILING A COMPLAINT SINCE THIS MAY RESULT IN FUTURE ENGINE ISSUES / MALFUNCTION. AFTER RESEARCHING ONLINE, IT APPEARS THAT THERE ARE COUNTLESS OTHERS THAT HAVE EXPERIENCED THE SAME PROBLEM WITH GMC, CHEVY AND CADILLAC SUV'S / TRUCKS.

    Source: NHTSA WEB SITE
  • 2016 GMC YUKON DENALI XL
    - STATEN ISLAND, NY

    MY 2016 GMC YUKON XL DENALI'S AIR CONDITIONER STARTED BLOWING HOT AIR AFTER APPROX. 30,000 MILES. THE DEALERSHIP INFORMED ME THAT I NEED A NEW AIR CONDITIONER CONDENSER AND THAT THE PART IS ON NATIONAL BACK ORDER. BASED ON MY ONLINE RESEARCH, THIS SEEMS TO BE A VERY COMMON ISSUE WITH GMC, CHEVY AND CADILLAC SUV'S/TRUCKS, SO WANTED TO MAKE SURE THAT MY COMPLAINT WAS ALSO LOGGED WITH THE MANY OTHERS.

    Source: NHTSA WEB SITE
  • 2016 GMC YUKON DENALI XL
    - SUWANEE, GA

    VEHICLE IS "BOOMING" AND HAS SEVERE "PRESSURE" IN THE CABIN AT SPEEDS RANGING FROM 38-45MPH. THE VEHICLE ALSO HAS A VERY ROUGH IDLE WHILE STOPPED IN DRIVE AND A SEVER VIBRATION AT THE SAME SPEEDS LISTED ABOVE. THE CABIN PRESSURE IS CAUSING HEADACHES FOR MY CHILDREN AS WELL AS NAUSEA. I AM PERSONALLY HAVING TO CLEAR THE PRESSURE FROM MY EARS ABOUT EVERY 5 MILES.

    Source: NHTSA WEB SITE